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Hello,I’m having issue setting Trigger Filters in the Flows section of Klaviyo.I’m attempting to send an email when a specific product is purchased. However, when I try and search for the product it’s not showing up. As you can see here, Klaviyo can see that there are 6 Items. But when I try and add a trigger for Highly Sensitive Thriving Circle - Annual Membership, it doesn’t appear the in Dimension Value.For some reason only 3 of the products show in the drop-down.I’d appreciate any advice on what might be causing this. Thanks
I need help with a flow, I have a wholesale company but also do direct to consumer, smaller orders. I need to make sure my wholesale clients from my list are not getting my abandoned cart and any basic flows for that matter. How do I weed those out when setting up my flow.
When looking at a chosen range of recent campaigns, it would we invaluable with the option to sort by the different chosen values. I’m talking about the classic little arrow (used in most applications), next to one of these (under Campaigns):To be able to look at the best performing emails within any given range and see what they have in common, there is a lot to learn.I know there are other reporting options, but just sorting this list by whatever you want, makes it instantly available as you work with your recent campaigns.
Hey, I need to remove multiple APIs from my shopify store. I checked via view page source and it has multiple api in Klaviyo company_id tags. How to remove these extra scripts?? I’ve tried disabling the on-site script checkbox in Klaviyo shopify Integration and then removing the integration and then re-added it via incognito mode but it still doesn’t work.Need Help fast!
We have a flow that’s triggered when someone completes a 40 question quiz on our website. It is deeply personalized by gender, age, symptoms (we’re in health & wellness). So there are many variations of the same email but personalized depending on their quiz answers. It’s effective but confusing on the backend. Does anyone have suggestions for keeping this organized? Specifically - is there a way to name the emails (not the titles) that makes sense that will help us track? Thanks so much!!!
I am setting up a back in stock flow for my BigCommerce website. I added the script and it has collected emails. Below are the 2 issues I am having with the back in stock flow and script.The “notify me when available” button appears on one product that is out of stock but not another that is similar. Everything on the back end is the exact same for these two products, yet the green one does not show the “notify me when available” button. Below is my script code (without account information). <script src="https://a.klaviyo.com/media/js/onsite/onsite.js"></script> <script> var klaviyo = klaviyo || []; klaviyo.init({ account: '', list: '', platform: 'bigcommerce' }); klaviyo.enable("backinstock",{ trigger: { product_page_text: "Notify Me When Available", product_page_class: "button", product_page_text_align: "center", product_page_margin: "0px",
Hello, I’m currently in the process of setting up a replenishment program for a number of different products. We want these emails to be personalised based on the different products replenishment times and therefore have decided not to take the dynamic approach. This being so, I wonder is there is a filter to add into the flow where it excludes the customer if they are already in another flow so that they don’t receive multiple flow emails in one day but still receive any campaigns sent out on that day? Thanks, Laura
