Skip to main content

Hi there

 

I’m adding subscribers to my list through Scoreapp and I want the list to show their overall score tier so that I can then email them based on their results. Even though I’ve created new fields they’re not showing up in the list so I’m  not sure how to segment them.

Thanks

Karen

Hi ​@KarenWorkJoyful ! Thank you for reaching out to the Community. 

So it sounds like you are syncing profiles from Scoreapp into Klaviyo with a score tier profile property. If that is the case, you can use the following segment definition: ‘Properties about someone > Score Tier (or whatever your property is called) equals _______’ . You will also be able to see these properties under ‘Custom Properties’ on a profile page. For example: 

I hope this helps, and let me know if you have any additional questions!