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Add Klaviyo profiles to list

  • 21 March 2023
  • 2 replies
  • 168 views

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Hi there - 

 

We need to add all of our profiles in Klaviyo to a single list, so that we can delete the profiles (you can’t delete profiles without a list). We can’t seem to find any way to add our *profiles* to a list. The only options are uploading a CSV, but that doesn’t help us delete the profiles so…

 

Thank you for any help - neither the support email nor chatbot are working

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Best answer by DavidV 22 March 2023, 00:01

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Userlevel 4
Badge +11

Hi @dbellisario 

Welcome to the Klaviyo community!

If you want to create a static list of all of your current active Klaviyo customers, you can achieve this in the following way:

  1. Click Audience → Lists & Segments
  2. Click Create List/Segment (top right corner)
  3. Give your segment a name and set the condition as Is not suppressed for emails”
  1. Click Manage Segment → Convert to list

 

Done! If this is your main mailing list, make sure you set your signup forms to add people into this list and sync your Shopify (or other platform) into the same list as well so customers all end up in one place.

Userlevel 7
Badge +60

Hey @dbellisario,

Adding onto @DavidV’s great suggestion, another segment you can use is “Properties about someone, email contains @”.

@DavidV’s suggestion is great in capturing all profiles that are active I.E. profiles that have not unsubscribed or marked your emails as spam. My suggestion would capture all profiles in your Klaviyo account, both active and suppressed

David

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