Recently, I merged an old list to my Main List, forgetting that the trigger for my welcome flow is "added to Main List". This ended up sending a welcome flow to people who had already been receiving emails for months and I lost a few subscribers that way.
I could change the trigger, but regardless this seems like the type of error that could happen again somewhere else. How do other Klaviyo users keep track of the various triggers, automation, and segments/lists to ensure nothing clashes unexpectedly or causes surprises like the one described above? What recommendations do you have or what solutions have you seen? I was thinking of creating some kind of map for myself to keep over my desk but I’m not sure if that’s working harder and not smarter.
My company is pretty small and what I’ve built out on Klaviyo is likely very little compared to larger more established companies so I can’t imagine how much there is to keep track of once there are over a dozen flows and segments made.
Thank you for your feedback.
