I’m using the plugin “Klaviyo Toolkit Plugin” to pull in Woocommerce Subscriptions data …
How do i target ACTIVE Woocommerce Subscription holders only?
What someone has done,
WC subscription created at least once over all time
???
we don’t really have any “Plans” we have products and they can subscribe to several products at once … I’m not seeing any obvious ways to do this?
Thanks for any guidance you can give me
Segment for active Woocommerce subscribers?
HI
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/2d950dc1-8190-483f-a27d-2a58919c85f3.png)
![Anniversary - 2 years Badge](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/9c1854d8-7db8-4ea0-95f4-085af72d8496_thumb.png)
Thank you Kaila, but Klaviyo has confirmed that there is no way to do what I am asking without further customization.
To target only active WooCommerce Subscription holders using the Klaviyo Toolkit Plugin, you need to set up a specific segment based on subscription status. Here's how to do it:
-
Create a New Segment in Klaviyo:
- Go to your Klaviyo dashboard.
- Navigate to "Lists & Segments."
- Click "Create List / Segment" and choose "Segment."
-
Define Segment Criteria:
- Set up the segment conditions to target users based on their WooCommerce subscription status.
- Use the condition: "What someone has done" > "WC subscription status" > "is" > "Active".
- This ensures that only customers with active subscriptions are included in the segment.
-
Save the Segment:
- Name your segment (e.g., "Active Subscription Holders").
- Save the segment.
By following these steps, you will have a segment in Klaviyo that only includes customers with active WooCommerce subscriptions. This allows you to target and communicate specifically with active subscribers.
![Anniversary - 2 years Badge](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/9c1854d8-7db8-4ea0-95f4-085af72d8496_thumb.png)
faiqarani - thank you
however, i do not have WC subscription status available to me, the conditions i have are:
WC Subscription Created
WC Subscription Created Value
WC Subscription Renewal
WC Subscription Status Change
and i’m not quite sure how to get active from any of those, none of them has anything remotely related to active subscribers. am i missing something?
![Anniversary - 2 years Badge](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/9c1854d8-7db8-4ea0-95f4-085af72d8496_thumb.png)
Kaila, i believe that person is probably a bot, trying to get traffic to that link
Hi
The plugin uses custom profile properties to set the subscription status of users. You can create segments based off this custom profile property.
The properties look like:
wc-sub-product-XXX
Where XXX = the ID of your subscription product.
The value would be active, cancelled, pending-cancel, etc. depending on the subscription status.
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