Hey @taylr! Sounds like you’re taking the right steps. Can you do me a favor and clear your cache and cookies, and then try to delete it again after logging into an incognito window? Let me know if then it still doesn’t work. 

I’m getting the same issue. I’ve tried clearing cache and cookies, and then deleting again after logging into an incognito window. The profile I’m trying to delete is still showing.

This is particularly inconvenient because I’m trying to test the free account on 250 records before rolling out with our wider database. I didn’t realise that the 250 limit would include the test record for myself though; I’ve uploaded 250 records and now have a total of 251 including myself, so need to delete one before it will let me send a campaign.

Not working for me, too. To be clear, I cleared my cache and cookies.

I’m sorry to hear this all! Support will be the best equipped to help you now to investigate closer what’s going on. https://www.klaviyo.com/support

Hello @kaila.lawrence . I cannot delete a Profile ,What something is Wrong in Klaviyo.,  And i did all of the above ways to Solve this issue , But i could not., And as of I need integration with Klaviyo ., I don’t want to move to a Paid plan for a Support., Is there any other way to Contact Support team Because i Could not Solve any of my Problems by asking with Community..!!

@kaila.lawrence @taylr @ianvividracing After a long., I’ve found one thing which is API limit of that Particular day is reached caused this issue., instead of showing the proper error message(“API limit is reached ”) they don’t even show the errors !! this might be the issue., try to delete the same Profile by after that day will work..!!