Unable to Delete Profiles | Klaviyo Community

Hello!

I hope everyone is having a good week. I have been using Klaviyo for a few years now, but I am new to Klaviyo Community. I am trying to delete a couple of test profiles from my account, but I have been unable to do so.

Steps Taken:

1- Navigate to the profile that I want to delete, and select it

2 - In the top right corner of the Klaviyo Interface, select Profile Actions > Delete Profile

Expected results: Profile is no longer in profiles list

Actual results: Profile is still showing in the list.

Has anyone else experienced this?

Thank you so much!

-Kari

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Update: Solved Thank you!

I am having the same issue. I delete profile but the profile remains. Have tried logging out and logging back in, refreshing page… I cannot for the life of me delete the profile I am wanting to delete. It seems to happen intermittently and I cannot work out why. Any ideas?

@taylr Let’s keep working on your issue in the other thread you opened to keep the conversation together:

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