all my emails got skipped

I sent a campaign and all them emails got skipped my man, unabled no reason

Hey ​@dinoz, typically if it’s a known error for skipping you’d see a clearer error message there. 

“Unable to Send Email” suggests to me there is an unknown error that occurred at send time that prevented this from going out. cc ​@Byrne C, I’d bet the Klaviyo support team might be able to help you figure this one out. 

For privacy reasons, I’d recommend obscuring the names + email addresses of your users. That’s PII that you shouldn’t share with others. 

A few things I’d check: 
1. What’s your template look like for this campaign? Are you using anything special here (django syntax, coupons, web feeds, etc.)? 
2. Are you up-to-date on payment for this account, if it’s a paid account? 
3. Do you have smart sending turned on for these campaigns + have these profiles received other messages within the smart sending window?
4. Do you have your sender email + domain configured properly? 

Cadence / Book a Demo

1. What’s your template look like for this campaign? Are you using anything special here (django syntax, coupons, web feeds, etc.)?  my template is normal it I have two stores use same template, one worked one doesnt
2. Are you up-to-date on payment for this account, if it’s a paid account? its paid
3. Do you have smart sending turned on for these campaigns + have these profiles received other messages within the smart sending window? Yes I have smart sending and it doesnt block that much email

4. Do you have your sender email + domain configured properly?  yes I did
this all worked but still nothing sent

I saw nothing fixed from klaviyo people so far

hi ​@dinoz 

That error usually means Klaviyo couldn’t connect through your sending domain at send time. Re-verify SPF/DKIM, make sure your “From” email is authenticated, and try resending from a test list. If it still skips, support can trace the job failure on their end.

Brother it’s all authenticated, but maybe it is I just did a verified (successfully) domain on godaddy

they said they told their “engineers” and the engineers doesnt do anything