Contributor II

Solved

Form with File upload

Forum|Forum|4 years ago
November 5, 2021
28 replies
4333 views

Hi,

We have custom form with file upload. Where we ask for ID proof.

Is there a way to send the ID proof to Klaviyo?

Thank you

Mel.

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This topic has been closed for replies.

Best answer by Taylor Tarpley

Hi all!

Unfortunately, this is not a feature that Klaviyo can implement at this time as uploading content into Klaviyo via our form could pose a security risk.

I am very sorry as I am sure it is disappointing to hear that this is not a feature we can implement as I know it would be very helpful in certain use cases.

Thank you for your understanding,

Taylor

Show previous replies

M

matthewford

Contributor I

As others have pointed out, the fact that Klavio doesn't support file attachments is a major letdown. We must seriously reconsider our decision to use Klavio in light of this significant drawback.

H

Henry

Contributor I

This is a dire request from my client. So here is one more upvote for this feature request

B

BedBathHome

Contributor I

Hi,

I was quite surprised to learn that a platform as advanced as Klaviyo does not support file uploads as part of an embedded form. Please treat this as an urgent development request from our side.

C

connau

Contributor I

Hi @chloe.strange

Is there any update on this feature? Has it been added to Klaviyo dev roadmap?

Thanks,

Aoife

M

molinto

Contributor I

2 years later & still no upload facility?

C

Catherinevanhul

Contributor I

Hi there, I also need this feature. Can you please give an update?

Taylor TarpleyAnswer

Community Manager

Hi all!

Unfortunately, this is not a feature that Klaviyo can implement at this time as uploading content into Klaviyo via our form could pose a security risk.

I am very sorry as I am sure it is disappointing to hear that this is not a feature we can implement as I know it would be very helpful in certain use cases.

Thank you for your understanding,

Taylor

T

Timboss

Contributor I

We resolved this issue with this Form Builder here → it integrates well with Klaviyo and you are able to download CSV exports with all your images provided as links. I have attached some screenshot examples. Feel free to reach out if you need help setting it up :)

Hope this helps, we are about to use this same solution again for a new client.

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