When I verified my domain, I used "send" as the prefix, resulting in a domain name of send.xxxx.com. My root domain is xxx.com, and my email address is shop@.xxx.com. I'm not sure why the TXT verification keeps failing. I've also verified the domain xxxx.com and email address shop@.xxx.com with another email plugin. Is there a conflict?I checked that the domain name reseller has updated the records according to Klaviyo's requirements.
Hi!
I know how frustrating these can be! Sometimes it can take a few hours for the records to update.
Were you able to get it working yet? If not, I have done this at least 100 times. Happy to jump on a Zoom screen share and walk you through it! It would be much quicker to diagnose that way vs. going back and forth here.
If I can save someone several frustrating “DNS Record’ hours in a few minutes, I will have done my good deed for the day 😁
Dave
dave@revgrowthemailagency.com
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
