| Klaviyo Community

Abandoned cart rebuild link results in empty cart (WooCommerce + Klaviyo)

We're using the Klaviyo WooCommerce plugin and have set up an abandoned checkout flow. Our cart rebuild URL is built as follows:{{ organization.url|trim_slash }}/winkelmand?wck_rebuild_cart={{ event.extra.CartRebuildKey }}Note: we use /winkelmand ins

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7 hours ago

Zaria atelierContributor I

I can't access to my old account, because I don't have access to my old email

I've submitted multiple support requests but received no response. I need help deactivating a Shopify integration on an old account I can't access. Please help!

valkovdigitalContributor I

A/B Test: Does using fameviso to buy followers and likes actually improve Klaviyo form conversions?

We are having a massive debate at the agency right now over the empty profile conversion killer. Normally when cold paid traffic hits a brand new ecommerce site and spots a blank IG profile, people instantly assume the brand is a scam and completely

410

Ability to list or relate email templates to campaign messages via MCP?

MissionSquadContributor II

Developer Group

I can’t seem to figure out how to get email templates related to an email campaign via MCP server tools. Claude and Chat GPT say it’s not possible via the MCP server. Klaviyo - can you add some tools to enable listing/editing/cloning email templates?

1475

3 days ago

megahuy2Contributor I

Strategic advice

Do Canva-pushed HTML templates affect Klaviyo email deliverability compared with Klaviyo-native templates?

Has anyone tested the new Canva → Klaviyo email template export?I mean the workflow where a full Canva email is pushed into Klaviyo as an HTML template — not using HTML blocks inside Klaviyo.Does this type of Canva-generated HTML affect deliverabilit

211

4 days ago

JuanmasoaContributor I

Strategic advice

Migrating Klaviyo from Prestashop to Shopify

Hi everyone,We are changing our CMS from Prestashop to ShopifySo far, I believe a sensible course of action would be:Migrate all historical sales data from PrestaShop to Shopify Connect Shopify to Klaviyo using the native integration In parallel with

261

4 days ago

OlgaBContributor I

Developer Group

Building with Klaviyo? I'd love to hear about your experience

Hi all, I'm Olga, the new Lead PM on Klaviyo's Developer Experience team 👋As part of getting up to speed, I'm setting up 30-minute chats with developers who've built integrations with Klaviyo. Your perspective will directly shape how we improve the d

thuyContributor I

We’re trying to improve our CTR and conversions, so I created a non-engaged segment of users that received at least 5 emails in last 90 days and haven’t clicked/opened/placed order/active on site. When I exclude this segment, it only takes out about

261

5 days ago

foamorderContributor I

Developer Group

Klaviyo identity not persisting across subdomains on Catalyst storefront — anonymous users tracked as separate profiles on checkout.domain

Store setup:— Storefront: domain.com (BigCommerce Catalyst)— Checkout: checkout.domain.com (BC-hosted checkout, no custom JS access) Problem:Because our store runs on Catalyst, BigCommerce routes checkout to a separate subdomain (checkout.domain.com)

521

7 days ago

DvHuntContributor I

Feature Request: Updating the Status of a Conversation in Customer Agent

I review conversations in Customer Agent, and I would like to request a feature to manually update a Conversation status in Klaviyo. I’d like to be able to manually mark a Conversation as Resolved or Closed when a human agent resolves that Conversati

7 days ago

bluesnapperChampion & Partner

Using AI for forum answers - like or loathe?

Not a rant😀. I'm just wondering what others on the forum think about members posting AI generated responses to questions that other members raise? I've noticed a steady increase in AI responses on the forum over the past few months. Very easy to iden

34612

1 hour ago

biblerianContributor I

Klaviyo not install snipped after code haded to Wordpress Header and footer Script

I integrated my WordPress account with klaviyo, then I created a signup formI installed snippet code to WordPress by watching video displayed in Klaviyo help center but yet Klaviyo is uanle to access snippet code and Sign up form doesn't display

7012

4 hours ago

basehvContributor II

Abandoned cart rebuild link results in empty cart (WooCommerce + Klaviyo)

484

7 hours ago

PixelroseContributor I

Why doesnt anyone respond when you contact klaviyo partners support?

I have contacted support with a question on 13th April, still have had no response! I contacted again last week still nothing! Its awful! Anyone else find this? It says you will get a reply within 2 days 😂

121

12 hours ago

Stijn van AngeloContributor I

Adding products to customer hub favorites

We recently switched to the Customer Hub and started looking into the Favorites functionality.Previously, we used the Swish Wishlist app with a sync to Klaviyo, so I still have wishlist items (product IDs) saved in custom data.I tried importing those

1573

17 hours ago

GabbyEspositoCommunity Manager

Strategic advice

Is email marketing harder in 2026?

I've been hearing and reading this line of thinking a lot and I wanted to open up a real conversation about what's changed, what's noise, and what's actually worth doing differently. Keep reading to get my take and then let me know your thoughts.TL;D

801

19 hours ago

valkovdigitalContributor I

Ideal timeframe for a Sunset Flow for a high-frequency fast-fashion brand?

Hey everyone, Maxim here. We just onboarded a fast-fashion client doing 3-4 drops a week and I'm honestly stuck on tweaking their Sunset Flow. Klaviyo's standard 90-120 day rule feels crazy for a brand sending this much volume, if someone ignores 40+

372

23 hours ago

MelodyKlaviyo Employee

Live training recordings

Recap Diskussion: [Strategy Session] Schütze deine Marke mit Einwilligungen und Compliance in Klaviyo

Hallo zusammen!Hier findest du alle Infos und jede Menge Tipps zu unserem kommenden Live Training “Schütze deine Marke mit Einwilligungen und Compliance in Klaviyo”. Nach der Aufzeichnung findest du das Video hier: In dieser Session sehen wir uns Fol

Zaria atelierContributor I

I can't access to my old account, because I don't have access to my old email

I've submitted multiple support requests but received no response. I need help deactivating a Shopify integration on an old account I can't access. Please help!

Product Updates & Announcements

GabbyEspositoCommunity Manager

Klaviyo Community recap: April 2026

Here's what the community talked about, who answered, what got published, and what's worth reading next.April at a glance 86 21 18 663 New topics Active contributors Accepted answers Top member points LeaderboardApril ranked by p

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