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Shopify subscriber destination shows the original list again after Update Settings

Hi Klaviyo Community, We need help verifying a destination-list change in our Shopify integration. We attempted to change the email subscriber destination from our original list (“List A”) to our intended welcome-series list (“List B”). Both are actu

322

1 day ago

milugaxContributor I

WooCommerce Placed Order events stopped syncing after plan downgrade – Missing webhooks

Hello Klaviyo Team,We are experiencing a persistent WooCommerce integration issue on sobrestore.com.The issue started around April 30 / May 1, 2026, coinciding with our downgrade from a paid Klaviyo subscription to the free plan.Before that date, ord

251

HightechContributor I

Double opt-in confirmation links return NXDOMAIN in Estonia

Hi,I use Klaviyo’s free plan with double opt-in. A customer reported that the confirmation link would not open. I reproduced the issue on two internet connections in Estonia: Elisa and Telia.The affected hostname is manage.kmail-lists.com. Chrome dis

232

CertificationContributor I

asked in Service client

Certificat bug

Hello,I have completed all 8 courses of the Klaviyo Practitioner Certificate (French version) and passed the final exam with a score of 95%.However, the course "Gérer vos profils, listes et segments" is showing 92% completion in the certification ove

asked in Enregistrements de formations en direct

CertificationContributor I

Bug certification

Bonjour,J’ai validé toutes les lessons et fais le quizz final où j’ai obtenu 95%, mais une leçon reste en incomplète alors qu’elle est terminée, quand je vais à nouveau dessus je vois bien le 100% complete.du coup je n’ai pas reçu ma certification,

HutchContributor I

Changing root domains when adding a sending domain returns root_domain_mismatch

We’re moving our marketing email from crunchypupco.com to mycrunchypup.com within the same Klaviyo account. Our existing branded sending domain is active, and we have a live welcome flow. Adding send.mycrunchypup.com returns root_domain_mismatch. The

Bulk suppression of 105,319 profiles not working – possible 90-day restriction after API unsuppression

David88Contributor I

asked in Auswertungen

Hello Klaviyo Community,We are trying to reduce our active email profile count before selecting a paid plan.On October 19, 2026, we used “Suppress current members” twice on a segment containing approximately 105,319 profiles. Both attempts displayed

123

3 days ago

merrittvContributor I

asked in Strategic advice

Wholesale vs. Retail Accounts: Are yours separate?

Hi everyone! We’re a small family-owned brand with both a retail and a wholesale side, and I’m trying to decide if we should split them into separate Klaviyo accounts or keep everything in one and segment. Right now we run separate flows for each (re

232

3 days ago

FlossyContributor I

Klaviyo Reviews: Older orders stuck in “Queued” — Ready to review events not firing

My popup forms stopped displaying around 6 September. Viewed Form events were 50–160 a week before that and have been zero since, even though the store gets steady traffic.Already checked:Form is Live, and I've also created and published a brand new

222

5 days ago

KPostContributor I

asked in Service

I'm trying to send review requests for older orders, but they're stuck in “Queued” and won't move to “Ready to review.”Here's what I've checked: The orders were placed before or around when I set up Klaviyo Reviews. My review request flow is Live a

6 days ago

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GabbyEspositoCommunity Manager

published in Product updates and announcements

The Canva to Klaviyo workflow just got a lot less annoying

Your Canva emails can now live in Klaviyo with the new and improved integration.If you've ever built an email in Canva and then spent 20 minutes trying to recreate it in your sending platform, you know the frustration. Export, import, something break

1771

21 hours ago

learningGuy123Contributor I

asked in Developer Group

A change to the Events API, starting October 26th

I got this email and im not sure what aggregate only events are. I tried looking around and couldn't get much info on what aggregate only events are. I do grab events and check for clicked email, opened link for campaign emails for a timeframe and p

485

23 hours ago

JenGearProContributor I

Shopify subscriber destination shows the original list again after Update Settings

322

1 day ago

milugaxContributor I

WooCommerce Placed Order events stopped syncing after plan downgrade – Missing webhooks

251

HightechContributor I

Double opt-in confirmation links return NXDOMAIN in Estonia

232

CertificationContributor I

asked in Service client

Certificat bug

asked in Enregistrements de formations en direct

CertificationContributor I

Bug certification

posted in Live training recordings

anna.verlezzaKlaviyo Employee

Recap: [Interactive Workshop] Convertir a los seguidores de Instagram en suscriptores antes de Navidad

Esta publicación contiene recursos relacionados con nuestra capacitación en vivo [Taller interactivo] Convierte a tus seguidores de Instagram en suscriptores antes del BFCM. Ya sea que hayas asistido a la capacitación en vivo o simplemente te interes

HutchContributor I

Changing root domains when adding a sending domain returns root_domain_mismatch

posted in Accounts and settings

dotmirrorContributor I

New Member Introduction – Excited to Join the Klaviyo Community

Hello everyone,I’m happy to be part of the Klaviyo Community. As a new member, I look forward to learning from other users, sharing ideas, and participating in discussions about email marketing, customer engagement, and marketing automation.I believe