| Klaviyo Community

Klaviyo: Flow only sends to new segment members – how to target existing users?

I just created a flow. I also created the corresponding segment. The idea is that all our customers who last ordered from us 180 days ago receive a coupon, and if they still haven’t ordered after 30 days, we send a reminder. I set this up as a flow.

426

1 hour ago

3lgohariContributor I

Developer Group

API Feature Request - Millisecond Timestamp Precision for Event Attribution

Hi Klaviyo Team, We're building analytics that replicate Klaviyo's attribution model. We've identified cases where multiple email interactions (opens/clicks) occur within the same second for different flows. Current Issue:- API returns timestamps wit

282

B BActive Contributor IV

Replenishment Flow NOT based on last order

Hello, I am building a product specific replenishment flow. I’m using the Placed Order trigger, with a flow filter of the specific item. Within Klaviyo’s pre-built email in the flow, the dynamic table pulls the data from the most recent order. I want

192

3 hours ago

samanthacContributor I

Issue with future date formatting

Hey all,I’m having an issue with date formatting for future dates. Our business is Australian, so we’re after the DD-MM-YYYY format.A bit of background: We have a birthday flow that includes a special offer, valid for 30 days. At the bottom of the em

7 hours ago

FBSContributor I

FLOW not working!

I am starting Klaviyo for the first time. I am trying to test out a new flow I created. I uploaded a CSV with dummy profiles (but real internal emails) and set the flow to live. I am not getting any email to the email that was added. Earlier when I

332

22 hours ago

LizzieLizzieContributor I

List growth: from passive acceptance to active subscribers

Hi team!I am trying to drive engagement for my existing database - currently I have a segment of those that are in my email list, but also a segment of those that actively accept marketing. What is the best flow set up to recapture and confirm email

574

ldleather2Contributor I

Service

Duplicate form responses

Hello! I’m looking for help on how to keep customers from filling out my popup multiple times. Right now we have a dynamic code showing in the popup (which we’d like to keep if possible) so customers can get unlimited discount codes if they clear the

535

Domain verifies but activation link is broken (loop issue)

DaMaplelixirContributor I

Service

Hi! I’m having an issue setting up a domain in Klaviyo.My domain (maplelixir.com) verifies instantly But when I click “Activate Domain”, it opens a broken page (“Sorry, that page isn’t actually here”) Then redirects me back to the Add Domain flowI’ve

172

Klaviyo deleted everything I've created!

MissyContributor I

Service

I got an email from them about “Marketing Agent”. I clicked to learn more. It opened a flow like I was creating a new account and at the same time DELETED LITERALLY EVERYTHING I’VE DONE! It set me back to a free account, all of my contacts and flows

131

Christie89Contributor I

K:SYD 2026?

Hi!I’ve registered for K:SYD 2026, but I can’t seem to find anymore information on the event. Can someone point me in the right direction, please? Thank you,Christie

241

Lee KocherContributor I

Klaviyo: Flow only sends to new segment members – how to target existing users?

426

1 hour ago

ekalvyaaContributor I

Developer Group

Klaviyo data privacy api issues

We’re getting 401 responses from the Data Privacy APIs (profile delete).A few observations:Non-existing profiles continue to return 404 as expected Existing profiles can no longer be deleted using the API Other APIs using the same private key are wor

111

1 hour ago

Nico01Partner - Silver

WhatsApp consent: how do you handle existing and new customers?

Hi everyone 👋We’re starting to use WhatsApp and I’d like to clarify a few best-practice questions around opt-in and consent management. 1️⃣ Existing contactsWhat’s the recommended way to collect WhatsApp consent from contacts already in our Klaviyo

3852

API Feature Request - Millisecond Timestamp Precision for Event Attribution

3lgohariContributor I

Developer Group

282

Product Updates & Announcements

CJ PalmerKlaviyo Employee

Introducing the Klaviyo strategist certificate!

Looking to drive more revenue with a unified, omnichannel marketing strategy? We’re thrilled to introduce the Klaviyo strategist certificate—now available to help you build more sophisticated, data-driven marketing plans. This certificate will help y

Product Updates & Announcements

CJ PalmerKlaviyo Employee

Meet the new and improved Klaviyo practitioner certificate!

If you have been looking for our classic product certificate lately, you might notice things look a little different. We have officially retired that version and replaced it with the Klaviyo practitioner certificate.It is not a brand-new certificate,

3 hours ago

B BActive Contributor IV

Replenishment Flow NOT based on last order

192

3 hours ago

anna.verlezzaKlaviyo Employee

Live training recordings

Recap: Optimizar la estrategia de marketing para las compras asistidas por IA

En esta publicación encontrarás todos los recursos relacionados con la formación Optimizar su estrategia de marketing para las compras agénticas. La grabación de la última sesión (una vez disponible) estará a continuación.Descarga aquí el material de

310

4 hours ago

samanthacContributor I

Issue with future date formatting

7 hours ago

rileyyyContributor I