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6 topics

Product updates and announcements

351 topics

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291 topics

joanna at thuma

Developer Group

How can I preview a template for a specific event?

Is there any way to preview an email template for a specified event, not just one of the most recent 10 events?Sometimes when we're building email templates, we're looking to cover specific use cases that don't happen very frequently. Only being able

141

1 hour ago

bpgravesContributor I

Developer Group

Bulk Create Events: accepted in the API but can't find in email account

Here’s the layout I used (which is accepted by the API):https://developers.klaviyo.com/en/reference/bulk_create_events For some reason, I can’t find the newly created events under the email profiles. Even after I unsuppressed the user, I can’t find

954

12 hours ago

B_RieaNew Member

Service

Klaviyo profile custom property availability in Zapier for mapping

Hello, we are trying to go from a web sign up form in Klaviyo to create a lead record in Salesforce via Zapier.We start with the sign up form in Klaviyo which has some custom profile properties (for example: website). We can record these and see the

191

17 hours ago

DarumaContributor I

Analytics

Signup form stuck — status "Live" but never renders on live site (no errors, all settings correct)

Hi all — hoping someone's run into this before.I have a popup signup form that's set to Live, but it will not display on my actual storefront no matter what I try. Here's what I've already checked and ruled out:Klaviyo script confirmed loading correc

130

21 hours ago

qalaamaContributor I

Marketing

Which is the best SMS provider in Saudi Arabia for businesses?

I'm looking for a reliable SMS provider in Saudi Arabia for my business. My requirements include bulk SMS campaigns, OTP delivery, SMS API integration, real-time delivery reports, and high message delivery rates. It would also be helpful if the platf

310

4 days ago

danielmartinhqProblem Solver I

Marketing

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

2552

5 months ago

Kelsey19Contributor I

Marketing

Help coding for text in dark mode

Hi there!I’m a newbie and have been perusing the dark mode help on here and also on litmus and just...haven’t found a simple solution. My email is so simple. I’m using a brand colour gradient background image for the whole email (so each section is t

3772

7 months ago

CP-NicoActive Contributor I

Developer Group

Shopware 6 Integration: Scheduled_Tasks stuck | data not synced from and to Klaviyo

Hi, since upgrading our Shopware store to 6.6.x and the Klaviyo Plugin from Overdose Digital to version 3.3.x (recommended for SW6.6), we’re facing issues.I opened up a ticket via the Google Forms link provided on the Shopware Integration docs here:

42610

1 year ago

JDavisContributor II

Marketing

Please Add Support For Value-Based Meta Custom Audiences

Meta (formerly Facebook) has supported and recommended ‘Value-Based Customer Lists’ since 2017. It has been best practice for advertisers ever since, yet Klaviyo still does not support them. Where this was once a ‘new feature’ that Klaviyo doesn’t su

How can I preview a template for a specific event?

141

1 hour ago

claudiavarelaContributor I

Marketing

Figma-to-Klaviyo... How to start?

Hi everyone!I'm new to both Klaviyo and this community, and I'm excited to start learning from all of you.I'm currently working on creating more sophisticated and professional email and newsletter designs using Figma, and I have a few questions that

1292

2 hours ago

KozContributor I

Marketing

Abandoned checkout and abandoned cart sending out to same customer

My customers are getting both the abandoned cart and checkout emails. How can I make sure they only get one?

562

2 hours ago

clay-vee-oh-gilKlaviyo Employee

Composer Community Group

Welcome to the Composer community!

Hi everyone, Gil here. Excited to introduce myself.I’m located in Boston and lead product for Composer at Klaviyo. More broadly, I spend my time thinking about how AI should show up across the whole platform.Composer is our AI marketing assistant: it

322

8 hours ago

lgrubbNew Member

Composer Community Group

Composer initial thoughts

What is everyone finding most useful thus far? I have been using Composer constantly for quick data analysis, but have had mixed results on flow audits. Sometimes Composer can’t even access the flow and says it’s empty, sometimes it finds issues that

403

9 hours ago

MuhammadHamza37Contributor I

Marketing

Hide "Free Shipping" from ordered item list

I am setting up an email in fulfilled order flow.And I want to show all items name the person had ordered but there is “Free Shipping” showing up as an item in ordered item list and I don’t want that because that’s not a product.so how can I remove “

232

12 hours ago

bpgravesContributor I

Developer Group

Bulk Create Events: accepted in the API but can't find in email account

954

12 hours ago

GabbyEspositoCommunity Manager

Product updates and announcements

Community member spotlight: Andy Dawson

This month, we're excited to spotlight @bluesnapper, a longtime Klaviyo expert whose combination of engineering curiosity, marketing strategy, and genuine willingness to help has made him a familiar and trusted voice in the Klaviyo Community. Whethe

140

13 hours ago

B_RieaNew Member

Service

Klaviyo profile custom property availability in Zapier for mapping

191

17 hours ago

DarumaContributor I

Analytics

Signup form stuck — status "Live" but never renders on live site (no errors, all settings correct)

130

21 hours ago