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Getting Started with Community

6 topics

Product Updates & Announcements

314 topics

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Strategic advice

195 topics

StephaniewContributor I

Developer Group

Holiday Display Logic

How do we use display logic to get a banner to appear based on a date range for a Black Friday/Cyber Monday offer?

34 minutes ago

StephaniewContributor I

Developer Group

How to make back in stock button occupy full width of row? (same as normal button)

I’m using the Shopify Horizon theme and I’m having trouble making the back in stock button occupy the rest of the row, the way that a normal add to cart button does (see below screenshots). How do I make the back in stock button inherit the styling of a normal add to cart button?

42 minutes ago

StephaniewContributor I

Developer Group

App Integration

While Integrating other Apps, will the data be synced in real time or should we sync it manually using re-import historical data option given in integration settings?

47 minutes ago

StephaniewContributor I

Marketing

How can I create a flow that sends a "new arrivals" email only when a new product is added, without sending one for every item?

Trying to figure out how adjust so that with the flow I’m creating actually sends out to new arrivals without sending it to everyone

51 minutes ago

StephaniewContributor I

Developer Group

Can I make images with rounded edges in Klaviyo?

I’m trying to adjust an image style in the platform without having to use a photo editor -- is this possible?

54 minutes ago

StephaniewContributor I

Developer Group

Using the Job Board

Would you recommend the job board feature to your clients? If so, in what instances?

59 minutes ago

StephaniewContributor I

Developer Group

Is there any relation to Events created of ecommerce metrics like Placed Order, Cancelled Order with Flows and campaigns in our account?

can we generate revenue report with respect to flows and campaigns using this API

1 hour ago

abiparallelContributor I

Marketing

Klaviyo to Hubspot - see emails in Hubspot

We work with both Hubspot and Klaviyo:Hubspot is used for our sales team and our customer service team. Klaviyo is used for our marketing emails. Our sales team and customer service team need to be able to see the full picture when it comes to customer communications, and we’re trying to find a way to make sure that the Klaviyo emails are visible in the customer’s Hubspot profile. In our ideal scenario, the team does not need to access Klaviyo at all. We previously tried only sending emails via flows and bcc’ing the customer care email address - this worked initially, however it’s caused a lot of issues around ticketing and items going into our junk. Has anyone successfully pushed their Klaviyo emails over to a customer profile in Hubspot? We only need a one-way sync from Klaviyo to Hubspot - Hubspot details do not need to come into Klaviyo.

201

2 hours ago

JustynaContributor III

Service

Using Klaviyo form as a B2B contact form

Hi there,I’m using a Klaviyo form to create a contact form for our B2B customers (together with a flow that notifies our sales team of new leads). I’m having trouble with the “Open message” field, which is currently a single-line text input. This makes it difficult for customers to see what they’re writing. I’ve confirmed with Klaviyo that there’s no way to make just this one field larger without resizing all the other fields (like name, company, and email).We also tried adjusting it via CSS (see below) — it looks bigger visually, but it’s still a one-liner input field.Has anyone faced this issue before and found a solution?Thanks in advance!

2 hours ago

ryanfooteContributor I

Developer Group

Onsite/Hydrogen support

I’ve implemented event tracking to the letter following this support doc (https://developers.klaviyo.com/en/docs/integrate_with_a_shopify_hydrogen_store) and it just … doesn’t work. No network requests are attempted nor are there any errors thrown when the storefront code attempts to call klaviyo.track.Is there still event tracking support in onsite for current versions of Hydrogen? Is the documentation current/accurate?

181

4 hours ago

StephaniewContributor I

Developer Group

Holiday Display Logic

How do we use display logic to get a banner to appear based on a date range for a Black Friday/Cyber Monday offer?

34 minutes ago

StephaniewContributor I

Developer Group

How to make back in stock button occupy full width of row? (same as normal button)

42 minutes ago

StephaniewContributor I

Developer Group

App Integration

While Integrating other Apps, will the data be synced in real time or should we sync it manually using re-import historical data option given in integration settings?

47 minutes ago

StephaniewContributor I

Strategic advice

Is there a guide for switching over from another email service provider to Klaviyo?

This is something I do on a regular basis but want to check in with the community and see if there are any “quick hacks” or other tips I didn’t know about that would make this process faster and more seamless.

49 minutes ago

StephaniewContributor I

Marketing

How can I create a flow that sends a "new arrivals" email only when a new product is added, without sending one for every item?

Trying to figure out how adjust so that with the flow I’m creating actually sends out to new arrivals without sending it to everyone

51 minutes ago

StephaniewContributor I

Developer Group

Can I make images with rounded edges in Klaviyo?

I’m trying to adjust an image style in the platform without having to use a photo editor -- is this possible?

54 minutes ago

StephaniewContributor I

Developer Group

Dynamic Button URL

I am trying to change the contents of a buttons URL based on the profiles $locale.Based on the 2 country code, I want to direct them to a different website.Is this possible?

55 minutes ago

StephaniewContributor I

Developer Group

Using the Job Board

Would you recommend the job board feature to your clients? If so, in what instances?

59 minutes ago

StephaniewContributor I

Developer Group

Consumer send items by email

I'm curious whether anyone still allows consumers to send items by email. I've had numerous businesses in my region inform me that they've stopped utilizing email completely check and replaced it with an auto responder.Now, we do have an auto responder set up, but it tends to be forgotten, and before we know it, we've had 30 to 50 emails from one person providing different files.I'm simply interested if anybody has found a good disincentive to persuade consumers to use online, self-serve, or BSD 100 percent of the time so that we don't have an email swamped with requests with garbage.

1 hour ago

StephaniewContributor I

Developer Group

What are some common integration issues?

I want to hear some more tips on what are some recommendations for integrations of various third party vendors like Shopify, Squarespace, GoDaddy, BigCommerce, etc. I’m trying to put together a guideline that can be shared across all domain/hosting platforms.

1 hour ago

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