| Klaviyo Community

Excluding a new profile from receiving the welcome flow

Hi, I’m new to using Klaviyo for my company’s newsletters and flows. My boss wants to add two new customers to the newsletter, but prevent them from receiving the welcome flow upon being added. Any insight into how I can do this?

306

5 hours ago

AEVUMContributor I

Form sumbission blank screen after email submission

Hi all, I might be making a silly mistake here, but I made some updates to my Klaviyo mobile email capture and now whenever someone submits their email opt-in the next screen is blank (it should ask for their first name then go to the success screen)

122

6 hours ago

MissionSquadContributor II

Ability to list or relate email templates to campaign messages via MCP?

I can’t seem to figure out how to get email templates related to an email campaign via MCP server tools. Claude and Chat GPT say it’s not possible via the MCP server. Klaviyo - can you add some tools to enable listing/editing/cloning email templates?

764

Access to KEAP Cohort Program

ssinatraContributor I

Entrepreneur user group

Hi,I was accepted into the KEAP Cohort Program last week after signing up in 2024, and I was really excited to get started.However, when I logged in today, I no longer seem to have access to the program. I wanted to check whether my access was remove

marksgnContributor I

Feature Request: Content Area Class Creation

Similar to reusing Universal Content, I would love to see a function in the email editor to give specific css styling to class names and have a section to add a said class name like tagging a content block. It would be easier to making edits to multi

110

marksgnContributor I

Feature Request: Mobile email editor

I have been using Klaviyo’s email editor for a few years now. It’s good and I like how simple it is to use, but I have come across many restrictions when it comes to editing for the mobile view of emails. I would love to see an update to the Editor w

160

CookieAzContributor I

Back in Stock Flow - multiple locations

We have back in stock notifications set up with our Shopify store but we have multiple store locations where inventory is tracked. We have an Online store (where online orders are fulfilled) and many retail stores where inventory is separated for ret

170

3 days ago

jacintaContributor I

Pop up Klaviyo: broken design on all devices + Email field not editable

Pop up Klaviyo: broken design on all devices + Email field not editableHi, I have a subscription pop up in Klaviyo with a two-column layout (text + image). I have two problems:Problem 1 – Design:The pop up does not look like I designed it, neither on

171

3 days ago

kevincraginContributor I

Analytics

Reporting on Customer Revenue Change

I am wanting to know if there is a way to pull our customers to understand if they have moved from converting on campaigns to converting on flows and also be able to break this out by new vs returning customers. Would be helpful to see how they move

110

3 days ago

Luke25100Contributor I

Service

Klaviyo causing VERY POOR loading times on my store

I have recently implemented klaviyo in my shopify theme and have noticed that it has had a very negative impact on my stores performance. I would like to know why the Klaviyo app would do this and if it will be addressed? There is little to no suppor

915

4 days ago

mauvepContributor I

Excluding a new profile from receiving the welcome flow

306

5 hours ago

AEVUMContributor I

Form sumbission blank screen after email submission

122

6 hours ago

MarqetMerchContributor I

Changed to Test Account, how o change back?!?

Hi, Unfortunately we changed our working free account into Test Account (was a misunderstanding)As far as we can see now, it's not possible to change it back…? Can anyone help us out?

3564

ChloeContributor I

Looking for recommendations for AI tools for email design

Hi everyone, I’m looking for recommendations for AI tools that could help with email design, an ideal fit would be one that could be used with Figma, and one that could be used to build the designs in Klaviyo once created! Thanks in advance!

222

MissionSquadContributor II

Ability to list or relate email templates to campaign messages via MCP?

764

Access to KEAP Cohort Program

ssinatraContributor I

Entrepreneur user group

Featured Review Carousel Broken in Horizon Theme

seandrxContributor III

Service

I’ve recently updated my website to the new Shopify Horizon theme, and after the switch the Featured Review Carousel section is not displaying correctly on mobile. See screenshot.It shows as a much wider image, which in turn widens the website making

22712

GabbyEspositoCommunity Manager

Question of the week: Where do you go for inspiration?

Whether you’re brainstorming your next campaign, refining your brand voice, or just trying to get out of a creative rut, we all have those go-to places, people, or routines that spark new ideas.Do you look to other brands? Scroll through social? Dive

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Product Updates & Announcements

GabbyEspositoCommunity Manager

Community member spotlight: Arpit Banjara

This month, we’re featuring Klaviyo Community Superuser @ArpitBanjara!Arpit is the Lead Email Marketing Technician at Flowium, where he’s spent the past five years helping e-commerce brands unlock more value from Klaviyo. Alongside his marketing expe

1002

Anonymous

How to add an email subscribe link to a flow

I am setting up a Post-Purchase Flow and as part of that flow I would like to invite buyers to sign up for my email list. I have already set up a Welcome Flow with a pop-up sign-up form on the website that provides a 15% coupon for signing up. How ca

71411