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Stuck after Shopify Integration: Active profiles jumped from 1,617 (Omnisend migration) to 6,500+ due to historical data sync. How do I fix billing?

Hi everyone,I’m stuck and really need some help from the experts here. I am trying to resolve an urgent data and billing issue before a team meeting tomorrow morning.My Situation: The Goal: I recently cleaned our database and migrated our 1,617 true,

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1 hour ago

jess901Contributor I

Default Subscribe Page Not Collecting Email Addresses

Hi there. We’ve just started working with a client who has a highly seasonal business, so for several months of the year reverts their Klaviyo account to a free plan, until they need to start emailing profiles (likely to be August).They’re getting tr

3 hours ago

Sam91Contributor III

How to send store credit campaigns from klaviyo. How to setup the store credits in shopify first?

4 hours ago

MarijkeContributor I

Customer Hub - help, a double account verification

Hi! I’m currently working on getting Customer Hub live on our site (yay exciting!) but came across an issue and hopefully someone here can point me in the right direction.When I log into my account through Customer Hub I receive a double 2FA. One thr

231

18 hours ago

rdrathsContributor I

Analytics

API Access to Klaviyo Attribution Settings

Hi, we use the Klaviyo API to extract most of the different data entities from Klaviyo. However, there is no API for Klaviyo Attribution Settings, so calculating attributed orders values from events & order data is impossible without manually gra

321

20 hours ago

UCSDomContributor I

Developer Group

Workaround needed: Triggering a 14-day Prepayment Reminder Flow for WooCommerce "On-Hold" orders (Direct solution preferred)

Hi everyone,I am trying to set up a 14-day payment reminder Flow for customers who choose "Prepayment" (Vorkasse) in our store. If they haven't paid after 14 days, we want to send them a friendly reminder with our bank details.Our Setup: WooCommerce

170

Dashboard Data is rounded up on delivery / open / click / purchase rate

k.h.tContributor I

Analytics

Hi,On my dashboard for the account, the funnel card has changed to be rounding up my stats. For example my delivery rating is 100% - but normally it would show as 99.78%Open rate is showing 66% but it would normally be 65.78%For click rate it is show

302

BUSCO EXPERTA O EXPERTO EN KLAVIYO (CHILE)

PAS DENOMContributor I

Service

¡Hola! si sabes de algún experto/o en la plataforma Klaviyo que pueda asesorar/enseñar en CHILE me compartes el dato plis! (para marca de ropa femenina)Contactarse al: +569 65642944

371

Anas Ali KhanPartner

Klaviyo Practitioner certificate

Hi Klaviyo Team or any expert person, I have completed the klaviyo practitioner certificate , but still I am unable to get the certificate, I don’t know what’s the issue going on . Attaching a screenshot for reference

140

Hiring: Junior CRM Manager (m/w/d) I Newsletter & Kampagnen | Remote

Anne FreeseContributor I

Deutschsprachige Gruppe

Wer wir sindZahnheld ist ein wachsendes DTC-Brand im Health-Bereich. Wir helfen Menschen, gesund und selbstbewusst zu lächeln — und das mit Produkten, die wirklich funktionieren. Unser kleines, schlagkräftiges Team arbeitet vollständig remote und set

MlolwaContributor I

Stuck after Shopify Integration: Active profiles jumped from 1,617 (Omnisend migration) to 6,500+ due to historical data sync. How do I fix billing?

132

1 hour ago

jess901Contributor I

Default Subscribe Page Not Collecting Email Addresses

3 hours ago

Sam91Contributor III

How to send store credit campaigns from klaviyo. How to setup the store credits in shopify first?

4 hours ago

MarijkeContributor I

Customer Hub - help, a double account verification

231

18 hours ago

rdrathsContributor I

Analytics

API Access to Klaviyo Attribution Settings

321

20 hours ago

Team WPContributor I

Wordpress integration and pop up

Hello there, I have added a button with trigger to pop up.I have connected my organization through a snippet in the header:<script type="text/javascript" async src="https://static.klaviyo.com/onsite/js/klaviyo.js?company_id=company-id"></scr

1484

GabbyEspositoCommunity Manager

Why your Klaviyo flow isn't sending to people already in your segment and what to do instead

TL;DR: The next time you build a flow and find that your existing segment members aren't entering, the short version is: that's expected, and Add Past Profiles is your first stop. The slightly longer version is that flows and campaigns are doing diff

noha-inha1eContributor I

Help with Text Color Changing in Dark Mode on Mobile

Hi Klaviyo Community,I’m having trouble with the text color changing when viewed in dark mode on mobile devices. I’ve looked through other forums, and many suggest changing background images or section images to resolve dark mode issues. However, the

32887

Workaround needed: Triggering a 14-day Prepayment Reminder Flow for WooCommerce "On-Hold" orders (Direct solution preferred)

UCSDomContributor I

Developer Group

170

gormacasapContributor III

Send discount code to customer ONLY after double opt in is complete

Hey there - the issue I am trying to solve is:New subscribers are signing up for my email list but are not completing the double opt-in. The current welcome email pop up form gives them a unique discount code prior to them completing the double opt i

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