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Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,176 Topics
  • 3,270 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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1176 Topics
A
Anonymous
asked in Sign-up Forms
Can I have two different sign up forms in two different websites?

Hello everyone I am just getting started on Klaviyo. I have been tasked with creating a pop up sign up form for two different websites. I already got one working perfectly but the second one is giving me trouble, for the second website is the same as the one for the first one. The code snipet is the same. (Website number 2 with the pop up from website numer 1)

3
David To
Klaviyo Employee
1 year ago
S
Contributor I
skyangelcafeContributor I
asked in Sign-up Forms
Setting up and embed form on Shopify

I am trying to add an embed form on my Shopify site, however, the instructions in Klaviyo are completely different from what is presently in Shopify.

2
mat.bingham
Partner
1 year ago
C
Contributor I
CashimirContributor I
asked in Sign-up Forms
Responsive Input fields & Buttons

I’m struggling with styling my embedded form a bit. I’m looking to achieve a responsive email input field and submit button combination like so: On desktop: On mobile: It seems that out of the box all form templates are static. So if the template has the email input field and button laid out on one row, they’ll stay on one row disregarding the width of the screen (which results in the e-mail address and/or the placeholder text not fitting the input field on smaller screens). Can I achieve the desired effect with the form editor somehow or will this require manual styling?

1
David To
Klaviyo Employee
3 years ago
I
Contributor III
iRobContributor III
asked in Sign-up Forms
Double Opt Alternative to prevent list bombing: reCaptcha vs honeypot

Hi there, We’re looking for a double opt-in alternative to prevent our list from being spammed. I’ve tried setting up a honey pot but got lost at which point I asked Klayvio support who told me I needed to use a 3rd party integration (can’t find any but suggestions welcome). I beleive recapthca isnt really an option either unless it can be integrated by a developer into the form, is this the case?What are the best practices here? Can any one provide some actual guidance on how to set up a honey pot or recaptha or is double opt in really the only option?Shop built on woo commerce.Thanks, Rob

3
Kylie W
Partner - Silver
10 months ago
F
Contributor IV
fandfContributor IV
asked in Sign-up Forms
How to change width of input fields?

Hi, new to Klaviyo but can’t seem to find what I’m looking for.My text input fields in my embedded signup form are full width. I would like to shorten the width of these input fields.For example, “first name”, “last name” input fields do not need to be full width, and stacked.Additional question - Can first and last name be in two columns? I can’t find anything to assist with column in the designing stage within Klaviyo.The submit button is also full width within the embedded form, can I constrain that to the button text? Website Info:I’m using Elementor on a wordpress site, with woocommerce.I’m using the Astra Pro theme. Thanks so much.

2
F
Contributor IV
2 years ago
R
Contributor I
roadlyContributor I
asked in Sign-up Forms
How do you add conditional logic to forms in Klaviyo

Is there any way to add conditional logic to a form? I would like to have a contact form that displays different options based on the form selections. For example the first form field is for inquiry type and if product inquiry is selected I would like to display a few checkboxes for product options that the user is interested in inquiring about. Is this possible?  Thank you in advance for your assistance!

1
retention
Partner - Platinum
3 years ago
K
Contributor I
klittContributor I
asked in Sign-up Forms
Inquiry Form on Product Page

For specific products in Shopify, I’d like to not show any pricing and/or availability information and only show a button “INQUIRE”.  This should then get a customer to see a pop-up form, add his/her information and then be put on a specific list. I tried playing with the Back In Stock flow, but that requires inventory level < 1, which isn’t the case (I see can be changed slightly but might be a little bit too technical.) Is the best way to:Create pop-up form “INQUIRY” paste form info in Shopify product template specific for this type of product (change necessary section/template) create form to only be shown on URL containing “#inquiry” and have the button re-direct when pressed to [product url page the customer is viewing]#inquiryIs this the best way to do it or is there an easier way that might work better?  Thanks!

1
Dov
3 years ago
Julia.LiMarzi
Klaviyo Employee
Julia.LiMarziKlaviyo Employee
published in Sign-up Forms
How to Audit Your Klaviyo Account Part 4: Subscriber AcquisitionTutorial

Welcome! So you’re using Klaviyo, and want to know how your account is performing. An audit is a great tool to assess your performance. This is Part 4 of a series of Community posts that will walk you through an audit of your Klaviyo account. Let’s get started! Set a Signup Form LiveSignup forms are a crucial part of your on-site acquisition. With Klaviyo you can: Use the Klaviyo Signup Form Builder  Integrate with third-party lead generation tools Signup forms personalize the on-site experience for your browsers, making your marketing more targeted and human. Set yourself up for success by familiarizing yourself with an overview of Klaviyo’s Signup Form Builder. You can even use signup forms to direct browsers to new products or collect other properties like birthdays or due dates. When you’re ready for this next step, level up your signup forms. Analyze Your Klaviyo Form PerformanceAfter you publish a Klaviyo signup form, you'll want to analyze how it’s performing so that you can i

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Julia.LiMarzi
Klaviyo Employee
3 years ago
G
Problem Solver I
getlikemindedProblem Solver I
asked in Sign-up Forms
Multiple lists from one subscribe sign up form

Hi Team, Is there a way I can split subscribers on to lists with a check box from a pop up? EG have one sign up field but then have a check box for different lists for the person to subscribe to. can this be done? Thanks in advance 

4
Brian Turcotte
1 year ago
J
Contributor I
Jakob GalleContributor I
asked in Sign-up Forms
Change the way popups can be closed

Currently the popups I created can be closed either by clicking the little “x” at the top or by clicking/tapping anywhere outside of the popup window.That way I feel like a lot of mobile users accidently close the popup simply by scrolling and tapping through my page at the moment the popup appears. Is there a way to disable this “click off to close it” option and only allowing visitors to close the popup by clicking the little “x”? Thanks!

5
M
Problem Solver III
3 months ago
Doubleo
Active Contributor IV
DoubleoActive Contributor IV
asked in Sign-up Forms
How to customize the close button in signup forms

Is there a way to customize the close button graphic in the signup forms? It’s a very small (low-res) light gray PNG (not ADA compliant). It should really an SVG with customizable colors. I just hope I’m missing something.Thanks, -oo

10
Doubleo
Active Contributor IV
3 years ago
K
Contributor I
KellyContributor I
asked in Sign-up Forms
Collecting Phone Numbers In Klaviyo and sending them to Attentive?

Is it possible without custom dev work to send phone numbers collected via Klaviyo forms to Attentive and trigger a text message?

3
R
Contributor I
1 year ago
M
Contributor I
MilovanCContributor I
asked in Sign-up Forms
Facebook Event Manager doesn't work with Klaviyo? How to manually do it on Shopify?

I saw a previous post going over something similar but I didn’t understand the solution. Thought it would be as simple as throwing this code into the theme folder but I don’t see it working. I already have the pixel installed by shopify so it’s on every page. I’m not a developer but it seems like it should be pretty easy but I’m just not getting it to work. Any ideas?<script>window.addEventListener("klaviyoForms", function(e) { if (e.detail.type == 'submit') {fbq('track', 'Lead');</script>  

5
M
Contributor II
2 years ago
B
Contributor I
bikini_seasonContributor I
asked in Sign-up Forms
Welcome sign-up pop up not appearing on my site

My sign-up pop up used to work with Shopify but it suddenly stopped. I’ve looked at all the targeting and it looks okay (I’ve even tried to make it visible to everyone but it still doesn't work). When I look at Integrations, Shopify is still on there so I’m unclear on why this sign up won’t show even though it’s live.Does anyone have any suggestions 

2
B
Contributor I
1 year ago
C
Contributor I
CarlAsuncionContributor I
asked in Sign-up Forms
Email Newsletter Opt In Confirmation

Hi Team, I’m new in the community. Thank you for welcoming me in advance.Just wanna ask some questions as I am pretty new to the system.1. Is there any way to create a signup form (Pop-up) and after the customer inputs their email they will receive a confirmation to verify if they want to opt in. Is there a way to not have this verification? I felt like it’s an extra step for the customer or is it necessary? I think it’s a way to know if the customer’s email is active or the customer is active with their email is that correct?2. How can I customised that email from question no. 1 so that I can send a discount code for new customers without manually sending the emails every time? Thank you and sorry for noob questions Team!

4
Bobi N.
Partner - Platinum
3 years ago
A
Contributor I
AdamMcAContributor I
asked in Sign-up Forms
Why can't I tag a Signup Form?

I can add a tag to Flows and Campaigns, but not Sign Up forms. It makes it very difficult to manage separate B2C and B2B Signup forms at the same time other than using the naming convention of the form itself.Advantages:Being able to tag lists would make it very easy to tag something as B2C or B2B, then filter down to what are currently focusing on   We can currently manage our Campaigns and Flows via tags so adding this to the Signup Forms section wouldn’t be too hard, and it would make using Klaviyo much more consistent   Having user level access at a tag level would make it easy for us to invite external partners to our account to manage signup forms for their market

4
alex.hong
2 years ago
ohjeez
Contributor I
ohjeezContributor I
asked in Sign-up Forms
Can I Capture Hidden Property Using Dynamic Values in A Form?

Is it possible to save a hidden property in a signup form that isn’t just a static string? I’d be interested in the ability to save a dynamic value that’s numeric or a date, not just a string. Even better if it can be a dynamic value. Examples:Save the current date to perform date-based calculations in flows Save UTM tags if populated Save an integer that can be incremented in a flow

3
Taylor Tarpley
Community Manager
2 years ago
MikeH
Problem Solver II
MikeHProblem Solver II
asked in Sign-up Forms
How can we track subscribers from paid ads?

We have a client who has a subscirbe form on their website but they want to run ads and have requested a second identical subscribe page just to track the leads that come from those ads.  Is there a easier way to track where subsribers come from using just one subscribe form/page?  

4
David To
Klaviyo Employee
3 years ago
J
Contributor III
JaSnContributor III
asked in Sign-up Forms
Double opt-in stopped working

I just started setting up my account and testing the first signup form. Everything was fine and double opt-in emails started arriving into my inbox. Some time later this stopped working. I checked that my list still has double opt-in enabled, and that the emails are not ending up in the spam folder. They just stopped coming out. The only thing I can think of is that I edited the template for double opt-in but the only thing I changed was the text label. Any clues on where to look for solutions?

4
J
Contributor III
3 years ago
R
Contributor I
rachel1990Contributor I
asked in Sign-up Forms
Is it possible to have two pop-ups working simultaneously? Showing the second ONLY if the customer does not complete first.

Hi! I am trying to set up a pop-up to show on exiting the page with an offer if the customer doesn’t complete the first pop-up on the landing page. It seems though that Klaviyo doesn’t sync in time for the logic to work. I have both pop-ups set to not show to existing Klaviyo profiles. But on testing, after the completing the first pop-up, the second still shows. Is there a way around this? Thanks!

2
julie.accardo
Klaviyo Employee
3 years ago
H
Contributor I
himanshunarwaniContributor I
asked in Sign-up Forms
How do you sync a custom built signup form to Klaviyo?

My website is custom created and hence the subscribe pop up coming on it is also custom made now, how can I sync that pop up form with Klaviyo to get subscribers and to also trigger flows?how can I sync pop up form on my website with klaviyo?

4
P
Contributor I
2 months ago
H
Contributor I
Hunter_BrielleContributor I
asked in Sign-up Forms
Pop Up Timing

How do you measure the timing of when a pop up should appear after the page loads? Because showing too soon can discourage site visitors but showing too late we could miss an opportunity to capture email addresses? The average duration for a visitor on our homepage is 56 secs and 1 minute and 12 secs average duration for our website. We are looking to A/B test the seconds after the page loads vs the scrolling page percentage pop ups. 

1
retention
Partner - Platinum
1 year ago
L
Contributor II
lemonandlineContributor II
asked in Sign-up Forms
iPad email list sign up for brick & mortar

I want to build a simple sign up form for an iPad. The concept (nothing new of course) is an iPad station in my store where people can sign up for the email list. Ideally it goes back to square 1 for the next person after completion. Are there any tutorials for this - I’ve searched and can not find a solution. Any help is appreciated!

8
L
Contributor II
4 months ago
S
Contributor I
shopifybusinessownerContributor I
asked in Sign-up Forms
Sign up Form with Image on Mobile

I am having issues with my sign up form (fly-out) on mobile. I am using the form with the side image, which looks great on a desktop, but on mobile view the image and the form get distorted. What am I doing wrong?Is it better to have two completely different Sign up forms? One for desktop (with image) and one for mobile (without image)?  

2
A
Contributor I
2 years ago
S
Contributor IV
SunilContributor IV
asked in Sign-up Forms
How do I set up 2 pop ups forms appearing at different times?

Hi I am trying to do the following:Someone suggested I could have 2 different pop ups appearing at different times, say after 2 seconds, then after 10 seconds. Is that a done practice or too much overload for visitors?I think it will give more opportunity to optin. The 1st discount popup (appearing after 2 seconds) would send the discount code in the 1st email and then send the newsletter tips/promotions in subsequent emails, and the 2nd optin form is the newsletter, (ie 1st email is the “3 tips” info, second email could be the discount code….so it would be a case of switching the order of the first 2 emails around for each optin form.How do I set that up? And do I link the discount pop up to a flow? (the “welcome series”?) and then link that flow to the newsletter? Do I link the 2nd pop up for the newsletter to a campaign rather than a flow?

2
S
Contributor IV
2 years ago

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