Optimize your messaging by learning about campaigns and flows.
I need to add a Klaviyo Property by Name TAG. Will this property be able to accommodate multiple entries e.g., rewards, feedback, join opt in, …?? I have used List data type as of now while importing contacts with this property. Is this the right way to get multiple tags to single profile? I need to use these tags in flows too.
Hi,Our customer’s product pictures aren’t uploaded to Magento - they come from an ERP-system instread. This means that pictures don’t show in our email product feeds. What do we do?
Hi, we offer online live classes in our websites.Clients book in advance for the classes.How can I send a reminder using Klaviyo to this clients, so that they receive the reminder 24hours in Advance to the beginning of the online live class?
I did a giveaway with other businessess and when people signed up they agreed to be added to our email list. I uploaded the list to my Shopify site but I had to go and manually mark that the person was subscribed. On Klaviyo, it only sends a welcome email if they sign up by a pop up box. How do I change this or upload my list?
A long-time mail subscriber clicked on “Can't see this email? View in Your Browser” and got this message. Links checked ok on all browsers and devices (from our side). Is this related to a spam setting on their email platform (me.com). Any ideas?
hi, is there any built in ready made FOLLOWUP flow for leads generation and purchase
Hi, I recently just launched a welcome flow, and I noticed so many people were being skipped. When setting up the flow, we used the flow filter “Placed order zero times since over all time” instead of “Placed order zero times since starting this flow”. I’d like to know: What’s the difference between these flow filters and how does each flow filter affect my Welcome.
I have just created a checkout flow, but I want to adjust the image to be centered, under the product title, please how do I do this?
Hello,I have been facing issues with my flow, I have made a single flow for my customers. To start the flow I have selected the trigger as Metrics and Subscribed to a list and have manually uploaded the list in csv format. The email is only delivered to me and no one else on the list. How do I make sure my emails are been delivering on time to everyone on the list.Please help! I have been struggling regarding this for almost over two weeks now.Thank you!
Hi :)Hope you can help. I would like to use the feature "Current Day of the Week" is there a way I can translate it to Danish? thanks in advance
If I have a flow filter and in it, 3 different conditions (with OR) but in those conditions, maybe a person is duplicated. Does klaviyo only takes that email once? Thanks!
Hello,I am trying to figure out how to set a trigger filter on Fulfilled Order trigger in Klaviyo based on collections. I want to filter people who only bought a specific type of item in the Shopify store to create a cross sell campaign. I am confused how to create a collection value so that I can use it on the trigger filter. Any thoughts?
Creating a flow that I want to be triggered if someone joins my list…I duplicated my other flow with this settings and when I try to find this list… it isn’t showing?
I want to filter only shipment order before 30 Nov 2021This filter not work. What filter should I use ?
Hi there, I need help removing the "caption.." block that keeps showing up under the first image block on the preview email - theres no option when editing to take it out and can’t find the answer anywhere on the site either. Does anyone have an idea of how to edit/remove?
Hi there, I need help removing the "credit.." block that keeps showing up under the first image block on the preview email - theres no option when editing to take it out and can’t find the answer anywhere on the site either. Does anyone have an idea of how to edit/remove?
I currently have a welcomes series flow for new subscribers to a segment. I use that same segment for my regular campaigns. How can ensure the new subscribers don’t start getting the regular campaigns until they have gone through the welcome program?
Hi,I would like to target people with e-mails based on viewed products in a specific product category. Fx Someone has viewed 3 items from the category “Outdoor paint”.So far, I’ve set up a custom flow with the trigger: “When someone viewed product”.Then, ideally, I would like to add a flow filter saying: “What someone has done - Person has View Product where Item Categories contains Outdoor Paint is at least 3 in the last 2 days”The issue is that when I use “Person has Viewed Product”, I don’t get any properties to choose from (see picture 1).However, if I use “Person has Fulfilled Order”, I will be able to choose both the right property and item category (see picture 2). But I don’t want it to be “Fulfilled Order” - I just want it to be “Viewed Product”. What am I doing wrong?Kind regards,Kristine
How can I remove "via ksd3.klaviyomail.com" in the from address?
Hey all,The client i am working for sells out of their product drops and releases very quickly (usually within 15 minutes) leaving people stranded with items in their cart but aren’t able to purchase do to the item being sold out. In turn - these people are getting kicked abandoned cart flows for products that are out of stock. Is there anyway to Omit specific products from populating into flows during a product release? Or are there any other options or ways to combat this? thank you!
Hello, I have a question on a product feed to be used in emails. I set up a feed for a category of items, and selected “Random” ordering. My question is do the products selected change for every email sent, or is the selection decided and fixed for the whole campaign when it is sent? Any input from you experts out there us appreciated!
Who should the 1st campaign be sent to based on welcome series interaction of subscribers...ONLY sent to those who opened or clicked on links without buying anything?Or is the 1st campaign sent to ANYONE who goes through the welcome series even if they didn’t open or click on any links?If they did buy a product, how are they segmented off into customer lists? Where do I put that condition?And is the 1st campaign automatically sent out to people who went through the welcome series? Under campaign > recipients it says send to “potential purchasers” “Winback opportunities” “Newsletter”.How are “Potential Purchasers” determined? Those who clicked on links, abandoned carts or product browses? In which case, will they automatically go into the abandoned cart/browse flows that I have activated...even if they’re still in the welcome series, or do they switch over to those flows and come out of the welcome flow even if they haven’t completed it?I have linked the popup forms for the welcome s
I am using Shopify and I have created a landing page with a shopify app automizely I also I have my flow set up. What step am I missing so when my customers click and subscribe I want my ebook sent right away. I don’t even know if I’m making this clear or not. So let me do the steps 1 customer clicks on landing page enter their email so they receive an ebook. 3. I have my klaviyo flow set up. I’m missing the in between step I just need some help all help is appreciated
Hi,we sell vintage one of kind objects. After an item has been sold, we leave them up on the website for a time to create fomo. Since we sell only unique items, they do not get restocked. However, we would like to offer a sign up form on the product page after an item has sold for people, who missed out on said item. This sign up form should sign people up to our main email list.Is the Back in Stock option the right choice for this?And if so can I install it, as we use the impulse theme of shopify in combination with pagefly?Thank you in advance for your advice!Kind regards, Elisabeth
HI everyone-I am new to klaviyo. I uploaded my customer list of over 5k subscribers from mailchimp to klaviyo. Klaviyo divided my client list into 4 segments. If you add all the subscribers in each segment I have a total of 5700+ subscribers. I have sent my first two campaigns out to all 4 segments but it looks like the email was sent to only 3091 subscribers. Why is this? Could there be subscribers in more than one segment? There aren’t enough bounced/failed emails to account for the discrepancy. Thanks, everyone! Cara
