Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,025 Topics
  • 2,915 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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1025 Topics

S
Contributor I
spinach2.0Contributor I
asked in Sign-up Forms

Altering Column Widths in Sign Up Forms using CSS

Hey guys,  I’m new to Klaviyo and loving it so far. I have begun to embed a Sign Up form on my Wordpress/Elementor Site but I was wondering if there was a way using custom CSS toa) Add more space between the ‘first name’ & ‘email’ fields and​​​​​​​b) If there is a way of altering the structure of the columns e.g. ‘first name’ would be 40% and ‘email’ would be 60% instead of a 50/50 split.  Appreciate any advice! Spinach 2.0

2
caroline
3 years ago
W
Contributor I
womensuitsContributor I
asked in Sign-up Forms

add a signup form to a shopify page

HiI have created a form in Kalviyo, called “Catalog Request” which has several fields to fill in.Want to create a page in Shopify and call it “Catalog Request” and want to form to be in that page.How do I exactly do this?(from the articles I red, I paste the embeded code, starting with “<div” in the page html, but no form apprear!) ThanksDanny 

2
caroline
3 years ago
S
Contributor I
sanjay_Contributor I
asked in Sign-up Forms

i am developer i use klaviyo form with lagecy mode now i want to show new custom html popup after form submit

i integrate klaviyo on shopify theme with legacy mode.form working now now i want show the custom html popup when form submits successfully  

2
caroline
3 years ago
O
Contributor I
Optimotive WSContributor I
asked in Sign-up Forms

Embedded form on Shopify appears with no contents on site

Hi! I’ve attempted to follow Klaviyo’s instructions for inserting an embedded form created in Klaviyo onto my client’s Shopify site (Rewild Organics). There appears to be a div space made on the page when I insert the code snippet onto the page in theme files but the contents of the form appear to be empty.There was one instance in which I inserted the code snippet into a Template file (as opposed to in a Section file, which is where the installation manual points to), and the form successfully appeared both on the live site and in the Shopify front end page editor, but upon refresh the form was gone. So I have hope this can work, but I am confused.A few steps I have checked off according to the signup form troubleshooting page:My signup form code snippet is verified -- and we already have newsletter sign ups flowing to Klaviyo My site is live Behaviors tab is set to allow form to be viewable by all visitors and site URLs Not on internet explorer Have tried in an incognito window and c

2
caroline
3 years ago
K
Contributor I
keepitsimpleContributor I
asked in Sign-up Forms

Double Optin emails are not going out

When someone opts into the email list, I have them going to a specific URL (not the success note). I’m not sure if this is why the double optin emails are not going out, or if there is something I am missing. Help!Thank youi!

2
caroline
3 years ago
F
Problem Solver I
frangipaniProblem Solver I
asked in Sign-up Forms

Sign Up Forms - As a Link from Product Page

I would like to link my customers to my sign-up form from one of my product pages. Is this possible? 

4
caroline
3 years ago
N
NicolasFromAllBeautyNew Member
asked in Sign-up Forms

Signup Froms -> Subscriber and subsequent confirmation email "Yes, I want to subscribe"

Hello !Created a subscription form for new subscribers on my website.I would like to know if it is possible to prevent the user from receiving the subscription confirmation email to which he has just subscribed. Saving you a second confirmation from the user and making the flow go live right away.The Signup Forms works fine, it takes the user to the selected list, but if I can save that email that asks the user again if they want to subscribe to my newsletter again. We all know how this saving clicking user works.   

2
N
3 years ago
JimmieaQuick
Active Contributor III
JimmieaQuick
asked in Sign-up Forms

unique coupon via form?

I know dynamic coupons can be added to email flows and SMS. But can a dynamic coupon be presented after signing up on a form? I mean, the coupon immediately appears on the site (in the form) not in an email.

2
JimmieaQuick
Active Contributor III
3 years ago
F
Problem Solver I
frangipaniProblem Solver I
asked in Sign-up Forms

Sign Up Forms - Download Ebook

I have created a sign-up form and would like the form button to direct the customer to a free ebook PDF download. Is there any guidance on how to do this? It isn’t clear.

2
F
Problem Solver I
3 years ago
N
Contributor I
NelaContributor I
asked in Sign-up Forms

Subscriber Page missing? How can I create a (full page) subscribe page

hello,unfortunately in my Klavio I cannot choose subscriber page in the preference pages tab.I need this to set up a landing / sign up full page though.Where do I find this option?Thank you so much,Daniela

4
J
Problem Solver I
3 years ago
lisaburford
Contributor I
lisaburfordContributor I
posted in Sign-up Forms

Total amount of sign ups for a form doesn't match the total submitted form

Hello! I set up a new form, connected it to the correct list, and placed it on my website. Within a few hours of that, Klaviyo put my account on hold. I saw I had a few form submissions since embedding it on my website. Once my account was reviewed and accepted, I could finally see the actual sign ups on that list. Surprisingly, it was just me on the list – when I had tested the form after my account was accepted. The number of sign ups still had a higher number. Since my account was under review for a short period time and I was driving people to my site, did I lose those sign ups?

2
JustJassy
Contributor I
3 years ago
R
Contributor I
roadlyContributor I
asked in Sign-up Forms

How do you add conditional logic to forms in Klaviyo

Is there any way to add conditional logic to a form? I would like to have a contact form that displays different options based on the form selections. For example the first form field is for inquiry type and if product inquiry is selected I would like to display a few checkboxes for product options that the user is interested in inquiring about. Is this possible?  Thank you in advance for your assistance!

1
retention
Partner - Platinum
3 years ago
S
Contributor I
sawboy2Contributor I
asked in Sign-up Forms

signup form to word press

Hello, I cant seem to add the sign up form to a Wordpress widget on my site.  I see the two widgets Klaviyo has but its asking for a form ID which I cannot find.  thank you

1
AndriyBoychuk
Partner - Platinum
3 years ago
J
Contributor I
JeeptashaContributor I
asked in Sign-up Forms

Sign up pop up form appearing after someone signs up in an embedded form

Hi Everyone, For new site visitors, when they sign up for our newsletter within an embedded form, our email sign up pop up appears once they hit Submit. Is there a way to set behavioral rules between the two sign-up forms?Thank you!

1
AndriyBoychuk
Partner - Platinum
3 years ago
The Big Favorite
Contributor I
The Big FavoriteContributor I
asked in Sign-up Forms

Sign Up Form Erratic Loading On Shopify Page

Hello!We are having an issue where our embedded form is only showing up about 90% of the time on page load. In Klaviyo, we think we have the settings correct -- screenshotted below. And we have it to load the same on Desktop & Mobile.The error seems to happen randomly -- sometimes it will load after a refresh, sometimes it will load on mobile, sometimes it won’t. Sometimes it will load in an Incognito tab, sometimes it won’t. We’re at a loss and would love to hear if anyone else has experienced this? It’s a Shopify site, and this is the page we are having issues with: https://thebigfavorite.com/pages/join-our-inner-circleAny help is appreciated. Thank you!Deanna  

1
retention
Partner - Platinum
3 years ago
D
Contributor I
danschreiberContributor I
asked in Sign-up Forms

Difficulty determining if my flow unique shopify coupon is delivering after sign up

I have created a dynamic Shopify coupon code and in the flow, the trigger whenever anyone signup up on email list pop up.  In the pop-up, I have directed the SUBMIT button to add that person to the same email list, which I think should trigger the unique coupon code to be sent.But when I test it, I only receive the opt-in to the email list.  After I opt-in, I ma not seeng the discount code email anywhere. Before I publish the pop-up and go live I want to make sure the discount code is delivered. What might I be missing?

1
k.mcevoy
Klaviyo Employee
3 years ago
O
Contributor I
Optimotive WSContributor I
asked in Sign-up Forms

Only half of Shopify store newsletter subscribers being synced with Klaviyo

 Hi! Hoping someone here can lend me some help.Customers on my shopify store who subscribe to our Newsletter are being captured in two different places: in the Shopify customer's tab, and in Klaviyo. Customers who sign up on the website are being captured in Klaviyo, while customers who opt-into the newsletter during the checkout process are captured in Shopify. I would like all newsletter subscribers to ideally be captured on both platforms, but at least capturing these emails in Klaviyo is a must.Can anyone give me some guidance? Thank you so so much.

3
Melissa.Matusky
Klaviyo Employee
3 years ago
W
Contributor I
weswecanContributor I
asked in Sign-up Forms

Why does my popup form show the wrong colours "bleeding" through?

Hey Klaviyo community! I’m having some issues with colours bleeding through on my popup forms.. specifically the green around the “X” and “shop now”.. I have all the form background colours and button colours set to be the two tones of red / pink and green doesn’t show up anywhere in the settings for this particular form and they don’t seem to be the colours that would bleed through from the background page either.. so i’m a bit stumped what I’m doing wrong here…    Preview in Klaviyo looks like this: 

3
cassy.lee
3 years ago
K
Problem Solver I
katestrongProblem Solver I
asked in Sign-up Forms

How can I add an Opt-In form after each blog post?

Hi there,Im trying to find a plugin so i can put an opt-in form at the end of each blog post. There are plenty out there but they aren't compatible with Klaviyo. I don’t want to add code to my theme, any plugins that you know of?cheers

7
cassy.lee
3 years ago
S
Contributor II
stevronsContributor II
asked in Sign-up Forms

Sign Up Form - Email Result to Myself

Hello,So we have a catalog request sign up form that when user submits triggers us to mail them a physical catalog. Is there a way to have the contents of the form submitted (users name and address) to be emailed to us when user submits the form ?  I know we can set up a flow to do something after user is joined to a list after submitting form, but I do not see one of the options of the flow having an email sent to us with the contents of the form, or have parts of the users profile emailed to us (name, address) Thanks for any tips

4
Allie_A
Klaviyo Employee
3 years ago
G
Contributor I
G. NicholasContributor I
asked in Sign-up Forms

How Do You Segment A List From A/B Tests?

Hello, I am having trouble figuring out how to segment a list from an A/B split test from a sign up form. Any advice would be appreciated. I created a split test for a $100 gift card giveaway and $500 gift card giveaway. Right now we are getting more opt in for the $100 giveaway however, I want to find out who opted in for the $500 and who opted in for the $100 and put those into 2 different categories. For some reason I can’t figure out who did what because the data only shows the name of the campaign and not which form they opted into A or B. Does anyone know how to figure this out?  Thanks in advance, Gerald  

2
G
Contributor I
3 years ago
R
Contributor I
RealizeContributor I
asked in Sign-up Forms

Why is my Exit Intent Pop-up Appearing After Checkout?

Anyone have any suggestions?  Our customer service team is getting e-mails constantly from customers who have ordered letting them know they saw the 10% off pop up.  Not sure if there’s something I’m missing in my setup.

2
cassy.lee
3 years ago
K
Problem Solver I
katestrongProblem Solver I
asked in Sign-up Forms

Redirect to custom page after signing up

Hi, I moved from aweber yesterday to Klaviyo. Move has been pretty easy, Im just putting the sign up forms on my site, I have found where I put the url for the redirect to a custom page in the list in klaviyo, but as Im testing my form it doesnt redirect? advise please? Thanks, Kate

5
K
Problem Solver I
3 years ago
Aubrey Holmes
Aubrey HolmesKlaviyo Alum
published in Sign-up Forms

Device Optimization for Signup FormsTutorial

Since cellphones and mobile devices have become more prominent in our daily lives, shopping online has become easier now more than ever, as it can be done on the go from virtually anywhere. However, optimizing for the mobile experience can be a tough issue to tackle, since browsers really only accommodate for one format - the portrait view. Having a vertical form can be difficult to click and type on, and it can also be hard to read.Here’s an example of what a landscape form looks like on both Desktop and Mobile: Klaviyo’s signup form editor allows you to design device specific forms under the Behaviors tab. In contrast, here’s a more mobile optimized version: FUN TIP: if you want to see how it looks on your device, publish the form on a URL handle that you know is not necessarily a handle someone would visit, such as /testFor further reading on optimizing your signup form experience, check out this detailed guide.Want more tips for signup form best practices? Check out this on-demand

2010
Aubrey Holmes
3 years ago
C
Contributor I
CarlowSEOContributor I
asked in Sign-up Forms

Future of "Back In Stock" for Shopify?

This is a great feature, but when will this be a stand alone implementation that can be used on any theme. Currently it isn’t “really” supported on newer stores because of how Shopify changed their APIs… 

1
cassy.lee
3 years ago

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