Service-based or 'non-traditional' businesses using Klaviyo: What's your favorite tactic?

1 day ago

Welcome to the Klaviyo Community!

14,941 Topics
42,814 Replies
44,650 Members

Featured topics

5 summer 2026 campaign ideas and the Klaviyo features that make them easy to pull off

Summer gets a bad reputation in ecomm this time of year. Slower traffic, distracted shoppers, inboxes competing with beach read newsletters and flight...

Forum|Forum|2 days ago

210

How we built a Klaviyo flow approval process for better collaboration and governance

Forum|Forum|11 days ago

1500

Klaviyo is now in Claude: how to connect your data and what you can build with it

Forum|Forum|22 days ago

4566

How to grow your career in email and lifecycle marketing and figure out what's next

Forum|Forum|23 days ago

1830

Categories
Most Recent
Help Others

Join the conversation

Search for answers, explore topics, ask or answer questions, and crowdsource ideas.

Connect with Klaviyo

Connect with Klaviyo through product updates, training, and community resources.

Getting started with the community

6 topics

Product updates and announcements

337 topics

Community team

Klaviyo team only

Archive

1049 topics

L

LorelleContributor IV

Strategic advice

how/Hide Logic: Apply a filter on Dynamic Block (placed order) to only show products that were from a specific category

I want to create a Product recommendation flow as follows:Set-up: Client places order - wait 1 year.If order included product from category X, send her email.Within that email : “Because you liked X “ (the product she bought) > show itemFollow bel

Jamesx0311Contributor I

Analytics

Klaviyo Analytics

I may be missing something, so I’m hoping someone can point me in the right direction.We are currently running a Meta ad for a specific product, and I wanted to build an audience in Klaviyo of people who abandoned a cart containing that product. My g

20

J

18 hours ago

GabbyEspositoCommunity Manager

Strategic advice

Service-based or 'non-traditional' businesses using Klaviyo: What's your favorite tactic?

Most Klaviyo conversations focus on “traditional” ecommerce brands, so I’m curious what tactics are working well for businesses with different customer journeys.If you work in (or as a partner for) hospitality, healthcare, automotive, education, luxu

725

21 hours ago

M

MultuplicitContributor I

Marketing

Prestashop sync not working

I am a new system admin working on restoring a dormant website. We have access to the old Klaviyo account, and I am getting it connected back up.We are using Prestashop 8.2 on PHP 8.1. I have the Klaviyo module set up, and a current version of the PS

StefaniaPContributor I

Marketing

Source Code or the text panel

Hi everyone, it looks to me as though the “Source code” option has disappeared from the text panel. Has there been a UI change and has it been moved?

MMaccaActive Contributor I

Accounts and settings

How to restrict Claude's data access when using the Klaviyo MCP Connector

Hi @GabbyEsposito, thanks for your reply! This is good to know, thank you.We went to approve the MCP Connector through our Claude account and it’s unclear how you restrict access for Claude. See image below - you can’t untick options? How and where

323

1 day ago

B

BriannaContributor III

Marketing

Anyone Experienced in Countdown Timers within Klaviyo?

Best (or Worst) Countdown Timer Apps for Use in Klaviyo?Sentric?CountdownMail?Mailtimers?Motion Mail? Hey, all!Just wondering if anyone has personal experience with countdown timer apps and can recommend one app over another for use in Klaviyo email

16376

1 day ago

M

MistressCreativContributor I

Accounts and settings

Can't upgrade my account and can't access support. Stuck in an AI loop.

What an utter joke of an experience to start with!Trying to upgrade my account and I get an “Unable to Checkout” error. I have tried four cards all with sufficient funds. All get the same error.Tried to contact support. I cannot do that until I upgra

fegeeageContributor I

Accounts and settings

dumb

If you want my money you should fix your system. cant upgrade my plan, and can not even talk to support because i need to upgrade to talk to them. so i need to post it here.

AdityaK.Contributor I

Accounts and settings

Popup SIgnup form for wordpress

Hi there, I am trying to create a popup signup form for my WordPress website. We don’t have WooCommerce installed; it’s just a generic WordPress website. We have already integrated it with Klaviyo, and I am not sure how to create an embedded signup f

LorelleContributor IV

Strategic advice

how/Hide Logic: Apply a filter on Dynamic Block (placed order) to only show products that were from a specific category

I want to create a Product recommendation flow as follows:Set-up: Client places order - wait 1 year.If order included product from category X, send her email.Within that email : “Because you liked X “ (the product she bought) > show itemFollow bel

Jamesx0311Contributor I

Analytics

Klaviyo Analytics

I may be missing something, so I’m hoping someone can point me in the right direction.We are currently running a Meta ad for a specific product, and I wanted to build an audience in Klaviyo of people who abandoned a cart containing that product. My g

fegeeageContributor I

Accounts and settings

dumb

If you want my money you should fix your system. cant upgrade my plan, and can not even talk to support because i need to upgrade to talk to them. so i need to post it here.

AdityaK.Contributor I

Accounts and settings

Popup SIgnup form for wordpress

Hi there, I am trying to create a popup signup form for my WordPress website. We don’t have WooCommerce installed; it’s just a generic WordPress website. We have already integrated it with Klaviyo, and I am not sure how to create an embedded signup f

rdrathsContributor I

recently our klaviyo oauth token requests have been failingKlaviyo req IDs (all returned 500):639b8736-bf1b-4e1b-868f-24b6aaad3de4 (2026-05-27 18:27:54 UTC)8cc4f113-3071-4a67-9d0e-f4ec48720353 (2026-05-27 18:49:02 UTC)807f10f3-3e81-490f-8dd1-fe0bd42

261

2 days ago

N

Naushad AliContributor I

Service

Unable to upgrade plan to $30/month - billing error

Hi, I'm trying to upgrade my Klaviyo plan from the free tier to the $30/month plan (1,000 active profiles and 10,000 email sends) but I keep running into an error during the checkout/payment process. I've tried multiple times and the error persists.

rarguelloContributor I

Marketing

New text editor update issues; No way to superscript text?

Not sure why the Klaviyo team decided to get rid of the source text editor option. Especially when it was useful with the lack of editor capabilities.I used it all the time to superscript text and now I do not have the option. I am using a workaround

474

2 days ago

W

WW Trade SolutionsContributor I

Accounts and settings

Domain activation not possible

Hi All,I have successfully added all required DNS records for my domain cabilion.com and the status shows as 'Verified' in my Klaviyo account. However, the 'Activate' button remains greyed out and I am unable to click it.I have already tried the foll

141

2 days ago

D

danielmartinhqProblem Solver I

Marketing

Sudden spikes in event traffic – how are you handling this in Klaviyo?

Hi everyone,We’re using Klaviyo to track user events and trigger flows, and most of the time things run smoothly. However, during certain campaigns or promotions, we see sudden spikes in events being sent to Klaviyo (for example after emails or socia

Kelsey19Contributor I

Marketing

Help coding for text in dark mode

Hi there!I’m a newbie and have been perusing the dark mode help on here and also on litmus and just...haven’t found a simple solution. My email is so simple. I’m using a brand colour gradient background image for the whole email (so each section is t

2252