Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 800 Topics
  • 2,292 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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800 Topics

A
Contributor I
anjali3rdeContributor I
asked in Sign-up Forms

Add to subscription for collections pages to

Hello Klaviyo community I need to add to the subscribtion for follow the journey button but it will goes to email address with a tag of a brand name I need to use klaviyo for that also for auto mate email user can add to subscribe from follow the journey from 2 different brands from the same email addressif they already in the suscriber list then we will show a message like you email is already capturedproduct name should be a link so user can go to the product page from the vendor page on the collection page under each brand we need to show some description , ex- agrain does have that but it won't show in the collections

3
David To
Community Manager
2 years ago
dhbien.itprog
Contributor I
dhbien.itprogContributor I
asked in Sign-up Forms

Why is my Embed Form from Form Builders Missing Some Fields?

hi All I created a form by Form Builder and embed it to a Shopify website via form embed code. Look the below image. the phone field some text block are missing. I have try to look the Developer Tool of Chrome Browser. I got a message about bug of file https://static.klaviyo.com/onsite/js/vendors~View.6cd7a290b7db0f04ca18.js Error: [Parchment] Unable to create [object HTMLDivElement] blot All of you can look this form at here https://babyheart.com.au/pages/wholesale

2
David To
Community Manager
2 years ago
K
Contributor I
klittContributor I
asked in Sign-up Forms

Inquiry Form on Product Page

For specific products in Shopify, I’d like to not show any pricing and/or availability information and only show a button “INQUIRE”.  This should then get a customer to see a pop-up form, add his/her information and then be put on a specific list. I tried playing with the Back In Stock flow, but that requires inventory level < 1, which isn’t the case (I see can be changed slightly but might be a little bit too technical.) Is the best way to:Create pop-up form “INQUIRY” paste form info in Shopify product template specific for this type of product (change necessary section/template) create form to only be shown on URL containing “#inquiry” and have the button re-direct when pressed to [product url page the customer is viewing]#inquiryIs this the best way to do it or is there an easier way that might work better?  Thanks!

1
Dov
2 years ago
F
Contributor I
frojdstockholmContributor I
asked in Sign-up Forms

Collecting Language Preferences on Signup Forms to Send Multilingual Emails

Hello! I have set up my store recently but I have a few target markets. I was wondering, if I through Klavio am able to send specific emails to specific target audiences in specific languages? So for instance, I would like to send:Newsletter signup 10% discount to all of my newly subscribed customers. However, if they are from Taiwan, I want to send this in traditional chinese, china - simplified, Germany - in German.   

5
David To
Community Manager
2 years ago
N
Contributor I
neildContributor I
asked in Sign-up Forms

Storing address from a sign-up form

I’ve a sign-up form that is looking to map a text input for address fields and store them in a profile. I’m using: Address 1, Address 2, City, Zip but these properties don’t seem to actually update in Klaviyo.  I notice that these are actually Klaviyo properties and have tried with and without $.Does anyone have any tips to what might be going wrong here?The form is embedded in Shopify.  

1
Dov
2 years ago
S
Contributor I
StinkyLockersContributor I
asked in Sign-up Forms

Signup Form won't delete or go to draft mode

For what reason might I not be able to delete a popup form that I have created? I click on it and select "Delete" but it just freezes.  I exit and edit and try and put to draft but it won't change.FYI I clones the only other popup form and change the parameter to be an exit popup. The original is after 8 second page load. Original form has been working great. No issues. Both are live and sometimes can come up simultaneously. Can that be avoided?Thoughts?James Update: I have logged out and logged in again, cleared my cache and tried again with success. However, if anyone can let me know if there is a way to avoid two popups coming up at once?

1
E
Klaviyo Employee
2 years ago
B
Contributor IV
brendonbrownContributor IV
asked in Sign-up Forms

Redirecting subscribers to a download link

I like to give my email subscribers access to all available free download links.I have dozens of blog posts on my Shopify site offering a specific free download after email subscription. After someone subscribes I have buttons in my success message for all existing downloads (links to Shopify uploads).This is a low maintenance approach that has the disadvantage that the desired download is not at top of the list after the user subscribes, and buttons are painful to design in Forms.I’d like to separate this workflow, and, rather, create a form for each download, with a button to the download on the success page, with an All downloads link to a page with … all downloads. The problem now is that this would be an open page - I’d like to validate these by Klaviyo email subscription. Ideas?

1
Dov
2 years ago
T
Contributor I
twiggpuzzlesContributor I
asked in Sign-up Forms

Sign up form on Shopify only appearing now and then?

Hi there,I am having a problem with my Klaviyo sign up form.Sometimes it is appearing and sometimes not?Some people and can see it and others not?Please can you help me sort this out.I have a shopify theme - Launch?

3
Dov
2 years ago
A
Contributor I
andynContributor I
asked in Sign-up Forms

Is there a way to validate the zip code for a signup form?

Hello, newbie here and I have created my first form and I’m in the process of testing it - so far so good.My question is - is there a way to add additional element validation? For instance a postal / zip code validation, enforcing a minimum number of characters. Thanks, Andy

1
Dov
2 years ago
MikeH
Problem Solver II
MikeHProblem Solver II
asked in Sign-up Forms

How can we track subscribers from paid ads?

We have a client who has a subscirbe form on their website but they want to run ads and have requested a second identical subscribe page just to track the leads that come from those ads.  Is there a easier way to track where subsribers come from using just one subscribe form/page?  

4
David To
Community Manager
2 years ago
A
Contributor I
Aviva MaelContributor I
asked in Sign-up Forms

Webflow/Klaviyo signup form integration

I want to add a signup form to an existing Webflow page that adds users to a list in Klaviyo. Do I need to embed a Klaviyo signup form on the Webflow page or can I have a Webflow form call Klaviyo in Javascript and just POST the user’s contact information to Klaviyo somehow? 

2
S
Contributor I
2 years ago
D
Contributor I
delonghuangContributor I
asked in Sign-up Forms

Sign up form closing after clicking outside of the form

Hi, when the signup form pops up, even if I don't click the X mark and I click on any other spaces on the website, the singup form will disappear, how could I fix this? www.minidrago.com10 secs later it will pop up. I noticed this Klaviyo website sign in form is also like this. It is annoying. Thanks

3
marissanunez
2 years ago
M
Contributor II
mcohen33Contributor II
asked in Sign-up Forms

klaviyo form error "Cannot read property 'appendChild' of null

I'm having some issues with a signup form displaying on some page loads but not on others. The issue happens at https://savvyandsorted.com/pages/warranty When the form doesn't load it returns the following console error Is anyone able to shed some light on why this may be the case and how i can resolve it?

3
M
Contributor II
2 years ago
D
Active Contributor I
David B.Active Contributor I
asked in Sign-up Forms

Will the Shopify lodash package be fixed?

Klavyio JS libraries include package lodash 4.17.20 which have Vulnerabilitieshttps://snyk.io/vuln/npm:lodash?lh=4.17.20&utm_source=lighthouse&utm_medium=ref&utm_campaign=audit  When this will be fixed?

7
jallain
Klaviyo Employee
2 years ago
B
Contributor IV
Bonza Dog TreatsContributor IV
asked in Sign-up Forms

Problem with Embedding Sign up Form & Stats Accuracy

I have a Shopify website which is integrated. I’ve created a new lead magnet and am having a couple of problems. I’ve created a pop up - the stats show sign ups but the numbers aren’t correct when looking at my list - if someone doesn’t complete double opt in, do the stats still show that them as having completed the action?   I cloned the popup to make an embedded form for a page. I have copied the code and added it to the HTML for my page but the form isn’t showing. Appreciate any help, thank you

2
B
Contributor IV
2 years ago
J
Contributor II
JaSnContributor II
asked in Sign-up Forms

Double opt-in stopped working

I just started setting up my account and testing the first signup form. Everything was fine and double opt-in emails started arriving into my inbox. Some time later this stopped working. I checked that my list still has double opt-in enabled, and that the emails are not ending up in the spam folder. They just stopped coming out. The only thing I can think of is that I edited the template for double opt-in but the only thing I changed was the text label. Any clues on where to look for solutions?

4
J
Contributor II
2 years ago
mwalker973
Contributor I
mwalker973Contributor I
asked in Sign-up Forms

Initial Email, then Add to Flow?

I would like to be able to create multiple signup forms for promotions (contest entries, coupon codes, etc.). Once someone submits the form, I would like to send an email with the code or thank you message, then add them to the general Newsletter Welcome series. What is the best way to do this? Is there a way to move someone to another flow when they reach the end of their current flow?

3
David To
Community Manager
2 years ago
V
Contributor I
VasiliyContributor I
asked in Sign-up Forms

Validating contacts using a pixel instead of the double opt in?

Is it possible to validate a user when opening an email with a pixel?

1
David To
Community Manager
2 years ago
S
S.Lesko4New Member
asked in Sign-up Forms

Can't find results of subscription sign up?

Hey guys,I’ve never used Klayivo before, but I have a web Design and Development online business, and I’m hoping to use it to keep my customers updated, and bring in more clients. The issue I’m having is that earlier today, I subscribed as a test my own address to the site, and when I look at the dashboard it tells me it has recieved the submission, but I for the life of me can’t find out where to view the information gathered from that form. Can anybody give me a hand here? Also, is there a way to integrate specific signup forms directly into a page?

4
David To
Community Manager
2 years ago
T
Problem Solver I
tropfenkontorProblem Solver I
asked in Sign-up Forms

Signup Forms on site

Hi, i would like to do one or both of these:Customer clicks on a text link “register for 15% off” to trigger my signup form for the newsletter Signup form integrated in an area of the siteI can only find resources on signup form popups, which ive used already. Any pointers? Using Shopify.

1
Dov
2 years ago
E
estefania.regaladoNew Member
asked in Sign-up Forms

Display back in stock when "Continue selling when out of stock" is true

Is there a way to display the “notify me when available” when the the continue selling policy is true? I tried with display_on_policy_continue but the store was created after December 2017 so nothing appears. Is there any other way to do it?

1
Dov
2 years ago
L
Contributor II
LiisiContributor II
asked in Sign-up Forms

Pop-up with offer

Hi there! Does anyone happen to know if it is possible to build up a pop-up window (with email field and discount offer), if costumer clicks to a certain button on page? The pop-up possibilities that’ve found are connected to timing (for example, if someone has been on a site for certain time) or leaving the page. Thanks in advance!

1
Dov
2 years ago
J
Active Contributor I
jfcatalanActive Contributor I
asked in Sign-up Forms

Is it possible to update a Klaviyo profile with the page URL a form was submitted on?

We'd like to track what URL a form was submitted on so that we can segment our newsletter flow based on which, for example, blog they read.Would this be possible?Thank you!

1
Dov
2 years ago
Kontu
Contributor I
KontuContributor I
asked in Sign-up Forms

Signup Form Design Updates?

Does anyone know when Klaviyo might update their form designer?I get it, Klaviyo is largely about the emailsystem. But it feels unfortunate that I need to install yet another Shopify app (Wisepops) to get nicely designed popup signup forms.Wish ListImage placement flexibility Video in popup HTML/CSS control

2
Kontu
Contributor I
2 years ago
W
waleedvivoNew Member
asked in Sign-up Forms

Help with newsletter positioning

Hello, Im trying to figure out how to place my newsletter to be in the right hand side (same as now) on the site as desktop version, but i want it to be first thing up when its on Mobile version (as in before the footer links start - i want it to be first thing that shows on the footer menu on Mobile version) Another Question.. for some reason the Email field is extremely small .. even tho i made it quite long during the editing process, please any help would be lovely! website is vivorosa.com  

2
W
2 years ago

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