Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 865 Topics
  • 2,484 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
  • 0
  • 2
shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
  • 6
  • 7
ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
  • 2
  • 24

865 Topics

A
Contributor I
Aviva MaelContributor I
asked in Sign-up Forms

Webflow/Klaviyo signup form integration

I want to add a signup form to an existing Webflow page that adds users to a list in Klaviyo. Do I need to embed a Klaviyo signup form on the Webflow page or can I have a Webflow form call Klaviyo in Javascript and just POST the user’s contact information to Klaviyo somehow? 

2
S
Contributor I
2 years ago
D
Contributor I
delonghuangContributor I
asked in Sign-up Forms

Sign up form closing after clicking outside of the form

Hi, when the signup form pops up, even if I don't click the X mark and I click on any other spaces on the website, the singup form will disappear, how could I fix this? www.minidrago.com10 secs later it will pop up. I noticed this Klaviyo website sign in form is also like this. It is annoying. Thanks

3
marissanunez
2 years ago
M
Contributor II
mcohen33Contributor II
asked in Sign-up Forms

klaviyo form error "Cannot read property 'appendChild' of null

I'm having some issues with a signup form displaying on some page loads but not on others. The issue happens at https://savvyandsorted.com/pages/warranty When the form doesn't load it returns the following console error Is anyone able to shed some light on why this may be the case and how i can resolve it?

3
M
Contributor II
2 years ago
D
Active Contributor I
David B.Active Contributor I
asked in Sign-up Forms

Will the Shopify lodash package be fixed?

Klavyio JS libraries include package lodash 4.17.20 which have Vulnerabilitieshttps://snyk.io/vuln/npm:lodash?lh=4.17.20&utm_source=lighthouse&utm_medium=ref&utm_campaign=audit  When this will be fixed?

7
jallain
Klaviyo Employee
2 years ago
B
Contributor IV
Bonza Dog TreatsContributor IV
asked in Sign-up Forms

Problem with Embedding Sign up Form & Stats Accuracy

I have a Shopify website which is integrated. I’ve created a new lead magnet and am having a couple of problems. I’ve created a pop up - the stats show sign ups but the numbers aren’t correct when looking at my list - if someone doesn’t complete double opt in, do the stats still show that them as having completed the action?   I cloned the popup to make an embedded form for a page. I have copied the code and added it to the HTML for my page but the form isn’t showing. Appreciate any help, thank you

2
B
Contributor IV
2 years ago
J
Contributor II
JaSnContributor II
asked in Sign-up Forms

Double opt-in stopped working

I just started setting up my account and testing the first signup form. Everything was fine and double opt-in emails started arriving into my inbox. Some time later this stopped working. I checked that my list still has double opt-in enabled, and that the emails are not ending up in the spam folder. They just stopped coming out. The only thing I can think of is that I edited the template for double opt-in but the only thing I changed was the text label. Any clues on where to look for solutions?

4
J
Contributor II
2 years ago
mwalker973
Contributor I
mwalker973Contributor I
asked in Sign-up Forms

Initial Email, then Add to Flow?

I would like to be able to create multiple signup forms for promotions (contest entries, coupon codes, etc.). Once someone submits the form, I would like to send an email with the code or thank you message, then add them to the general Newsletter Welcome series. What is the best way to do this? Is there a way to move someone to another flow when they reach the end of their current flow?

3
David To
Klaviyo Employee
2 years ago
V
Contributor I
VasiliyContributor I
asked in Sign-up Forms

Validating contacts using a pixel instead of the double opt in?

Is it possible to validate a user when opening an email with a pixel?

1
David To
Klaviyo Employee
2 years ago
S
S.Lesko4New Member
asked in Sign-up Forms

Can't find results of subscription sign up?

Hey guys,I’ve never used Klayivo before, but I have a web Design and Development online business, and I’m hoping to use it to keep my customers updated, and bring in more clients. The issue I’m having is that earlier today, I subscribed as a test my own address to the site, and when I look at the dashboard it tells me it has recieved the submission, but I for the life of me can’t find out where to view the information gathered from that form. Can anybody give me a hand here? Also, is there a way to integrate specific signup forms directly into a page?

4
David To
Klaviyo Employee
2 years ago
T
Problem Solver I
tropfenkontorProblem Solver I
asked in Sign-up Forms

Signup Forms on site

Hi, i would like to do one or both of these:Customer clicks on a text link “register for 15% off” to trigger my signup form for the newsletter Signup form integrated in an area of the siteI can only find resources on signup form popups, which ive used already. Any pointers? Using Shopify.

1
Dov
2 years ago
E
estefania.regaladoNew Member
asked in Sign-up Forms

Display back in stock when "Continue selling when out of stock" is true

Is there a way to display the “notify me when available” when the the continue selling policy is true? I tried with display_on_policy_continue but the store was created after December 2017 so nothing appears. Is there any other way to do it?

1
Dov
2 years ago
L
Contributor II
LiisiContributor II
asked in Sign-up Forms

Pop-up with offer

Hi there! Does anyone happen to know if it is possible to build up a pop-up window (with email field and discount offer), if costumer clicks to a certain button on page? The pop-up possibilities that’ve found are connected to timing (for example, if someone has been on a site for certain time) or leaving the page. Thanks in advance!

1
Dov
2 years ago
J
Active Contributor I
jfcatalanActive Contributor I
asked in Sign-up Forms

Is it possible to update a Klaviyo profile with the page URL a form was submitted on?

We'd like to track what URL a form was submitted on so that we can segment our newsletter flow based on which, for example, blog they read.Would this be possible?Thank you!

1
Dov
2 years ago
Kontu
Contributor I
KontuContributor I
asked in Sign-up Forms

Signup Form Design Updates?

Does anyone know when Klaviyo might update their form designer?I get it, Klaviyo is largely about the emailsystem. But it feels unfortunate that I need to install yet another Shopify app (Wisepops) to get nicely designed popup signup forms.Wish ListImage placement flexibility Video in popup HTML/CSS control

2
Kontu
Contributor I
2 years ago
W
waleedvivoNew Member
asked in Sign-up Forms

Help with newsletter positioning

Hello, Im trying to figure out how to place my newsletter to be in the right hand side (same as now) on the site as desktop version, but i want it to be first thing up when its on Mobile version (as in before the footer links start - i want it to be first thing that shows on the footer menu on Mobile version) Another Question.. for some reason the Email field is extremely small .. even tho i made it quite long during the editing process, please any help would be lovely! website is vivorosa.com  

2
W
2 years ago
J
Contributor I
jessContributor I
asked in Sign-up Forms

What is appropiate list(s) for 2 signup forms on my website?

I have 2 signup forms on my website.1) Popup form that offers 10% off on first order2) Embed form in footer for newsletter signupsDoes subscribers from both forms go to “one” list as new subscribers or separated into “two” lists?If they all go on “one” list since they are all new subscribers, how do I offer 10% discount to the popup form subscribers and not to the footer form newsletter subscribers?

1
julie.accardo
Community Manager
2 years ago
K
Contributor I
keepitsimpleContributor I
asked in Sign-up Forms

Klaviyo Embed Form Not working with GemPages

I am using GemPages. I had them check the integration with Klaviyo and it is correct so Klaviyo and Shopify are also connected correctly. However, when I enter the embed code in the Klaviyo GemPages element the embed form still will not show up. Am I missing something or is this an error occurring in Klaviyo? GemPages told me it is a Klaviyo issue and they cannot help since their side is setup correctly. Thanks!

1
Dov
2 years ago
T
Contributor II
ThunderKatieContributor II
asked in Sign-up Forms

Adding Additional Optional Custom Fields

I’m creating a Birthday Flow, working on the best way to collect birth dates. We’re a pet brand, so collecting Pet Birthdays instead of human ones, via an embedded sign-up page. We’d like to provide a way for subscribers to click a button to add additional fields to collect information if they have more than one pet.Here’s a visual mock-up of the sort of thing I’m trying to accomplish: Anyone have suggestions for accomplishing this? Is there any way to do it through Klaviyo’s built-in sign-up page or only possible through custom html?

1
E
Klaviyo Employee
2 years ago
A
adonisdvNew Member
asked in Sign-up Forms

Signup Form - Hosted On Klaviyo?

Hi there! Is it possible to have a signup form hosted on Klaviyo the same way the list subscribe pages are (the ones with the url: https://manage.kmail-lists.com/subscriptions/subscribe?a=)? The only other option I see is creating a new list specifically for the signup form I want hosted but since this signup form is directing to my main list, I feel like I would like to avoid this if possible. Thank you for your time!

1
caroline
2 years ago
F
Problem Solver I
formanProblem Solver I
asked in Sign-up Forms

Is there any way to show pop-up the customer who buy from me?

My main reason is I want collect existing customer Birth date who buy from me and it will go through Brith day flow. B’coz i want to make discount for them. So that they buy from me in there spacial day.Please demonstrate me step by step with screeshot.Thank You.

5
kelly.cronin
Klaviyo Employee
2 years ago
S
Contributor I
Samar MazloumContributor I
asked in Sign-up Forms

How can I preview a form on draft mode?

Hi, I’m new in Klaviyo, and I need to show my teammates the form, Before publishing it.There is a way to preview it as a draft or a link to share ?Thank you 

1
cassy.lee
2 years ago
D
Contributor I
dmpatrolioContributor I
asked in Sign-up Forms

Adding form values to redirect URL

I am trying to use the Go To URL action for after my signup form has been submitted. I can get this working with a fixed URL, but I want to add a parameter to the URL based on the user input in the form, eg:https://example.com/process?email={{ person.email }}I’ve tried using the syntax from a flow for this, but it doesn’t get substituted. Is there a way to use values that the user has submitted in the destination URL?ThanksDavid

1
D
Contributor I
2 years ago
M
ManuelrsalsanoNew Member
asked in Sign-up Forms

problem with signup

Hi, I'm writing here because I contacted klaviyo assistance but no one has answered me for days.I inserted the embed code on my shopify page, inside the html text.Except that I have a problem: sometimes the form appears and other times it doesn't. As if sometimes it reads the content of the code while other times it gives no signs of life.How should I solve the problem?I state that I had two Klaviyo accounts, the one I no longer use I deactivated from the integration manager. So that shouldn't be the problem. And if there is anything else I need to deactivate from the account, please tell me

1
ashley_mcdermott
Klaviyo Employee
2 years ago
B
Contributor I
bbb21327Contributor I
asked in Sign-up Forms

How can I sync the Email address from sign up forms to my Shopify Customer?

Hi Everyone, this is my first using Klaviyo, though the Sign-up form I created with you is really great. But I wonder is there anyway I can download the profile of the subscribers that collected from the sign-up form? Or is there anyway the email addresses can be sync to my Shopify Customers? If there is that would be very helpful and great.

1
E
Klaviyo Employee
2 years ago
JustJassy
Contributor I
JustJassyContributor I
asked in Sign-up Forms

Sign Up Forms and Email

Hello!Newbie here.After setting up my sign up list and form, how to I customize the email sent to the new sign up?How do I customize “Confirm your subscription” email? Thank you! 

1
julie.accardo
Community Manager
2 years ago

Most helpful members this week

Terms & ConditionsCookie settings

Links & Resources

Platforms

Partners

Useful Things

About

  • Terms and Privacy
    © 2022 Klaviyo All rights reserved. Klaviyo and the Klaviyo logo are trademarks or registered trademarks of Klaviyo, Inc. or its affiliates.