Get advice on building and designing signup forms that convert.
- 526 Topics
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I connected a form to klaviyo using Legacy Forms and for some reason I keep getting “invalid email address” every time I submit the form, but everything looks correct. I’m not sure what’s going on. The form can be viewed here: https://new-imaware.webflow.io/b2b/employee-covid-screening by clicking “Get in touch”. Thank you in advance!
How can I add GDPR consent checkboxes on a Klaviyo signup PAGE (not the forms). This is because Wix & Klaviyo don’t play nice! - Not sure why Klaviyo can’t do this via a standard embed form like Mailchimp do!So I’m doing a full page and embedding that, as I found on a guide on Klaviyo docs… but can’t seem to find how to add GDPR consent fielsds?
My client’s website is custom built, so it’s not on shopify or any other ecommerce platform. We have a Signup Form on one of the landing pages where clients fill in their details in order to profress through the sales funnel.I want to link that form to our Klaviyo account so we can start sending email flows to the people who fill out the form.Is there a detailed documentation or video guide to help me understand how can this be done?The form is at the bottom of this page www.doko.md/appAppreciate the help.
My flyout form takes a while to appear on the page. I’ve set it for a 10 second delay. I checked the console in Chrome for any errors and I have this error appear:DevTools failed to load source map: Could not load content for https://static.klaviyo.com/onsite/js/sentry.957bb8d322d8fad44127.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILUREDo I need to be concerned/do anything about this? Thank you,Gillian
We have set up a popup form to display on our client’s shopify website when a user’s mouse leaves the page.However, instead of a single form popping up, there are 2 identical forms overlaying each other. If you click close on one form (or fill it in), the second form is still there underneath.I’ve tried setting the form to both “Show immediately on page load” and “Show X seconds after page load”, and only a single form appears for those. It appears to be only the exit intent it happens on.
I would like to embed a signup form on Wordpress site that asks a question with 3 radio button options and asks for email address in the next step. The question and email could be asked in a single step. The challenge is that the next step after collecting email needs to go into one of 3 different areas depending on which radio button is selected. Is there a way for the next step in a form to be conditional?
I am running SMS through Attentive and Email through Klaviyo. In reference to signup forms, what platform is best to use and why? Is it better to use Klaviyo signup forms and send the numbers to Attentive for texts or use Attentive signup forms and send the emails to Klaviyo.
I’m having an issue publishing my sign-up form because it keeps popping up with this error message: There are multiple input fields for the birthday profile property. I imported from a csv file that only had one Birthday field on it and I mapped that to a custom property called Birthday. When I look at customers profiles that have that field, there is only one that shows up.I have reached out to chat, but they are not available until the morning. Anyone else have this issue and how did you resolve it? Where do I look to locate the multiples the message refers to?
Hi there,I found quite a few entries on this in the discussion boards and Klaviyo help, but none were 100% clear: If someone who has unsubscribed from an event-based flow later on completes a purchase, subscribes to a list (e.g. Newsletter)… will this lift the suppression and re-enable event-based flow E-mails? Thanks for your help!
So this is a new one for me: when QC’ing a sign up form, I noticed that some emails were successfully put in the correct list and other profiles do not end up in Klaviyo at all. I have never seen a form that works only some of the time. And this is a single opt-in form. Any suggestions?
Hello We are creating a custom preference page using the example in this article: https://help.klaviyo.com/hc/en-us/articles/115005077067-How-to-Custom-Code-an-Unsubscribe-or-Manage-Preferences-Page However, in this example there is no mention to link a drop-down menu (which we would use for Birthdate or Country)with Klaviyo. Would anyone have a code that works? Many thanks, Sergio
Hi, would it be possible to create a signup form / pop up based on the customers cart value? For example to inform the customer that since they have spent over £100 they can claim a free item? At the moment we are using JustUNO for this but would prefer to be using Klaviyo if possible. Thanks in advance for any help!
Hey Klaviyo community! I’m having some issues with colours bleeding through on my popup forms.. specifically the green around the “X” and “shop now”.. I have all the form background colours and button colours set to be the two tones of red / pink and green doesn’t show up anywhere in the settings for this particular form and they don’t seem to be the colours that would bleed through from the background page either.. so i’m a bit stumped what I’m doing wrong here… Preview in Klaviyo looks like this:
I would like to be able to create multiple signup forms for promotions (contest entries, coupon codes, etc.). Once someone submits the form, I would like to send an email with the code or thank you message, then add them to the general Newsletter Welcome series. What is the best way to do this? Is there a way to move someone to another flow when they reach the end of their current flow?
Hi! Hoping someone here can lend me some help.Customers on my shopify store who subscribe to our Newsletter are being captured in two different places: in the Shopify customer's tab, and in Klaviyo. Customers who sign up on the website are being captured in Klaviyo, while customers who opt-into the newsletter during the checkout process are captured in Shopify. I would like all newsletter subscribers to ideally be captured on both platforms, but at least capturing these emails in Klaviyo is a must.Can anyone give me some guidance? Thank you so so much.
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