Get advice on building and designing signup forms that convert.
- 733 Topics
- 2,082 Replies
QR code on product packaging to redirect to a unique sign-up form
Hi there, I am wanting to create a sign up form that will link to a QR code that goes into my product packaging.So, I want it to trigger a specific flow, but not visible on my website.How do I do that?I want to encourage people to sign up once they receive the box, but I want the messaging and flow to be different to my sign up form that I currently have embedded on my website.
Klaviyo Back in Stock Alert-Mobile not working
Our back in stock alert sign up is working on desktop, but not mobile version. The desktop shows the back in stock alert “notfiy when available” box and people can add their email. But for mobile, the Add To Cart is ghosted and when they click it, only a sales motivator popup comes up to buy another product. Is it something in the code that needs to be added for mobile version?
Multi-Level Dropdown menu - Clear selection way with many brands and models
Hello, we produce parts for espresso machines and would like to know our customers owned brand and model. This will either happen during the sign-up process or in a dedicated subscription preference update mail during the sign-up/welcome-flow. The thing is, that we have more than half a dozen manufacturers with a lot of different machine models from each manufacturer. Creating a drop-down menu with all brands and models will be an overload of options. Like this:Brand A - Model A Brand A - Model B Brand A - Model C Brand B - Model A Brand B - Model B Brand B - Model C Brand C - Model A … A text input could produce a lot of misses due to typos or different ways of typing in the brand and model.Is there a way for, say, creating a dropdown for the brand and a second dropdown which options are depending on the selection of the first dropdown. Like this Dropdown I - SelectionBrand A Dropdown II - Displayed OptionsModel A (Brand A) Model B (Brand A) Model C (Brand A) Or having t
Get notified when someone fills out a form
Depending on your business, you might have some forms on your site intended for high-touch customers, and you want to be notified when someone joins that list. So how can we make that happen?At this time, Klaviyo does not have a built-in notification that you can receive when a customer fills out a signup form, but with flows you can make sure you know when someone has been added. Below are two easy ways to do this: You can CC or BCC the desired email on the first message of a flow triggered by the list your customer joins when filling out the form. You will add this CC or BCC on the content page for the first email of the flow. When the customer fills out your form and joins your list, they will enter the flow and receive the first email of the flow — you will then receive that email as well to your inbox notifying you of the customer subscription to your list. You can add a notification action to a flow triggered by the list your customer joins via the form. The notification action
Can I have a custom design for my footer email sign up form that does not use one of the Klaviyo pre-built templates?
Hi Klaviyo Community, We are migrating to Klaviyo and are hoping to keep our branded newsletter form in our footer. I don’t see an option to add custom design code on the Klaviyo back end, only their pre-built forms or within the form builder. Does anyone know if it is possible to replace the old js with updated Klaviyo js for the email sign up form without altering the design on the website? Thank you in advance!
I want a Sign Up form that only shows when I click a button
Hello,I have a drip campaign I’m using for certain subscriber lists. In one of those emails, I want to add a button that leads to a Sign-Up form where subscribers can update their information. This is because some subscribers might be missing critical information for a later stage.I already created my Sign Up form but don’t know how to add it as a link on my email template. Can someone help?
Why are my embed forms not working on Shopify site?
I confirmed that the shopify / klaviyo integration is set-up on my site, but when I try to add an embed code to one of my pages, it will not show. I’m trying to create a landing page and was just testing it for now -- but the embed is supposed to show directly beneath the image on this page: https://www.affirmativities.com/pages/test-happiness-activity-book Can someone please help? Thanks!
Why can't I add an image block in my pop up email form?
I removed my logo from the multi step email pop up form along with the block by accident. I tried to add the image block back by drag and drop but, it won’t add the block at the top of the form or any place else. I even tried to add different blocks in other areas of the form but, the same thing happens.I opened my site up in a incognito window and my old image is still on the pop up email form. How that is possible I don’t know. When I’m viewing it in Klaviyo it doesn’t show any image at all. Neither will it allow me to add any blocks. Does anyone know how to fix this problem?Thanks,Shireen
Can you restrict a form to only accept two email domains?
We offer our staff discount on the brands we own and we have noticed that the discount code has the potential to be abused by none staff members.We have two domains that staff have access to depending on the company they work for. Can we restrict a sign up form to only accept these two domains?for example,domain 1 @hello.com domain 2 @goodbye.comthis is so they can receive an email with a individual discount code for that staff member.We are using magento 2 on one domain and shopify on the other
Why is my popup not showing up on Wordpress website & Klaviyo is 'unable to detect it'?
How to custom code Embed form so it so it loads faster and doesn't require .js script?
I would like to embed the HTML (and possibly JS) code so I can have the form pre-loaded on a shopify product page. Then I can change the css display attribute to none/block to hide or show the form.I have tried to copy the html code that the form creates, but that doesn’t make it show.Any suggestions to get form to preload in Shopify?Or I can make my own form and use the API. But it seems that I can no longer directly use the API to add a subscriber to a list.thanks!
trigger popup from multiple buttons in the same page
Is it possible to send Popup subscribers back to the page they signed up on?
Is it possible to send Popup subscribers back to the page they signed up on? If a subscriber signs up on my popup and goes through my welcome flow. Is it possible to send them dynamically back to the page where they signed up on?
How do I remove this image from my website offering a discount code? It's very intrusive.
Hello, everyone.I’m having trouble locating the exact source that’s creating this image on my website. I know it’s definitely from Klaviyo and they’re using Cloudfront to host the image, but not how to remove/alter it.As it stands, it’s getting in the way of everything else on the page, plus it doesn’t go away once clicked on it, it simply goes back to where it was…Any help appreciated. Thank you in advance!
Signups forms code not linking to woocommerce
Hi guys, new to the community here but have worked with Klaviyo in the past.I’m trying to the Klaviyo signups form code to work on my Wordpress site but I can’t seem to figure this one out.Installed the Klaviyo / Woocommerce integration (which works and syncs) but when trying to publish a form I keep getting the ‘Unable to detect that signup forms are successfully installed on your site. Please view the installation documentation.’ message.Tried installing the snippet separately above the body but that doesn’t seem to work either.Anyone who has experienced this before and resolved it? Many thanks,Krisitan
Can I have two different sign up forms in two different websites?
Hello everyone I am just getting started on Klaviyo. I have been tasked with creating a pop up sign up form for two different websites. I already got one working perfectly but the second one is giving me trouble, for the second website is the same as the one for the first one. The code snipet is the same. (Website number 2 with the pop up from website numer 1)
How to create a URL link to a landing page/ audience list in Klaviyo?
Hey Guys,I have created a new audience list in Klaviyo however I am wanting to create a URL link to it so we can post it on our social media channels and have our audience click it to sign up to the mail list in Klaviyo.Does anyone have information on how to do this? Any help would be very appreciated.I’ve tried to do it and it just links a pop up form to our website, we want a separate URL that we can post for our audience to click and sign up. Kindest
Sign up forms on multiple domains?
Why isn't my form's border around my side image too?
So at the moment the border is only applying to the left hand side of the sign up form and the right hand side where we have an image, it is not applying - so it looks very poor! Any ideas how we can apply the border to the whole of the form instead of only the one side?
Signup form development request
Hi Community,As I love the new schedule form functionality, there is only option to setup it by dates.It would be great to add functionality that make it repeated based on some parameters like weekday and define the recurrence.For example I have a recurring every 2 month challenge that customer can sign in and participate and I want to automate the announcement flyout for it to be always Live for the first two weeks of every second month.Would be great if this could be develop!
Sign Up Link not Linking with Instagram sticker
I created a new full page sign up form to use only on instagram stories. It says the page in working. When I type the link directly into my web browser it works as it should. But when I post the link with the instagram sticker, the link just takes you to my website’s home page. I tried to access the sticker form multiple instagram accounts, and the link always goes to the homepage only. What am I doing wrong?
New Topic Guidelines
If you’ve already contacted the Klaviyo Support Team about this issue, please wait for a response and check your spam inbox for an email before posting in the Community.
Keep your private information private. That means, leave out information such as email address, links to account, private API key, customer info, etc. out of your posts.
Collaborate and discuss ideas in a positive and respectful manner. We are all here to learn and work together.
Promotion of other products/services should be relevant to the original post. The product/service should directly assist the community member with their issue.
Include as much detail as you can in your posts where applicable. The more information (integration, error message, screenshot, etc.) you include, the easier other Community members can assist or add to your discussion.
Starting a discussion or writing a feature request? Let people know how they can join in or provide feedback! Are you looking for others to share their thoughts, recommendations, examples, etc? Be as specific as you can where applicable.
Are you in the Food and Beverages industry?
Connect with others and discuss trends and strategies in the industry.Join our group today!
Most helpful members this week
Already have an account? Login
Use your Klaviyo credentials
Log in with Klaviyo
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentialsLog in with Klaviyo
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.