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Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,201 Topics
  • 3,329 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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1201 Topics
C
Contributor I
Csaba PallagContributor I
asked in Sign-up Forms
Embedded form sometimes doesnt load on Wordpress site

Hello!We have a page on our website where we embedded one of our Klaviyo sign-up forms.At first it worked without any issues, then we started noticing that sometimes the form just doesn’t load. This happens randomly on both mobile and desktop browsers, we couldn’t find any patterns relating to this occurrence.When the form doesn’t load, you can only see its borders, as seen in the picture below:Since the content doesn’t load, the borders appear as a white line.Once the page is reloaded, the form functions as it should.This is a major issue since our site visitors have no way of knowing that there should be a sign-up form where the white line is. Therefore, they will probably not reload the page and thus won’t submit our form.This is the page in question:https://mynds.ai/ingyenes-konzultacio/Could you please provide some form of solution or an explanation as to why this happens?Thank you in advance! 

1
chloe.strange
Community Manager
1 month ago
I
Contributor I
IgorContributor I
asked in Sign-up Forms
Confirmação de inscrição

tem como eu tirar a confirmação de inscrição? Pois ativei e-mails marketing, e pelo que parece ela só aparece quando uma pessoa confirma a inscrição através de um e-mail. Tem como eu tirar essa confirmação? Para que assim meus e-mails marketing sejam enviados diretamente

1
Taylor Tarpley
Community Manager
1 month ago
E
Contributor II
EfratContributor II
asked in Sign-up Forms
Pop up / sign up form with image only?

HiI want to create a pop up with an image only. No subscription,no fields for the user to fill in...just an image that I’m uploading. What is the best template for that? I tried the BFCM but I can’t delete the Button box…Thanks in advance

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E
Contributor II
1 month ago
A
Contributor I
aberghmnContributor I
asked in Sign-up Forms
Sign up forms language

Hi, I have a multi-language store, and I am in the process of creating my sign up forms. Is there a option to make these sign up forms and welcome forms in different languages? Or automatically go to the language based on the one selected by traffic on my website? What is the best approach here.. Please let me know, and would appreciate it very much if someone helped me out. Thanks,Axel

1
Taylor Tarpley
Community Manager
1 month ago
M
Contributor I
MirzaTBiHContributor I
asked in Sign-up Forms
Email and Phone Number in one step

Hello!  I am having a very hard time finding a template where I can get a email and phone number in one step.  I saw a different forum that showed templates but I can’t find any of them.  I can only find forms that are name and email or name and phone number.  Can someone please help me find a template like this?  I tried to build one myself but I was not able to figure it out.  I attached an example photo. 

2
DavidV
Partner - Platinum
1 month ago
R
Contributor I
RkamathContributor I
asked in Sign-up Forms
Have a form that displays different form / fields based on button click

I want to make a signup popup form that has three buttons. Button one - on press should show Email / Date field and press claim offer button the same page should add the user to the list and send them a discount coupon. Button Two - on press should show email data field and press claim offer should add the user to a separate list and send them the discount code in an email. Button three , the same way should provide email field and form submit should send them discount code and add them to a different list. How can I get this setup done. 

1
Taylor Tarpley
Community Manager
1 month ago
M
Contributor I
michaelmucContributor I
asked in Sign-up Forms
How to hide pop-up form to analyze user behavior on the website

Hello!I use a pop-up form to receive registrations when visiting my store. However, when I want to analyze the heatmap of my shopify store in Microsoft Clarity, this pop-up always covers the areas of the website. Unfortunately, I can't click it away. Now I wanted to ask if there is a URL that hides the pop-up? Or how do you handle this?Best regards Michael

2
M
Contributor I
1 month ago
R
Redo MediaNew Member
asked in Sign-up Forms
Subscribers filled popup but teaser does not disappear.

We created a popup for our website and also have a teaser setup, but even after a user subscribes the teaser still shows which is ridiculous. Is there a way around it? Because we could not find any.

1
Ashley I.
Partner - Platinum
1 month ago
smileyrox
Problem Solver I
smileyroxProblem Solver I
asked in Sign-up Forms
My Shopify form is pulling in subscribers to profiles but not to the list specified in the integration

Hello,  Please can someone assist me. I have a pop-up on my site, built on Shopify. When someone subscribes to it, the profile shows up in “profiles” but doesn’t pull through to any list. I checked for the hidden tag and it’s in my theme code.  The integration is set up correctly too.  What am I missing?  Regards,Rox 

1
Bobi N.
Partner - Platinum
1 month ago
S
Contributor I
samalmondContributor I
asked in Sign-up Forms
Can you add a subscribe form to an email flow?

Hey guys, Hoping someone can help me here. A client of mine has a decent email database, but when they set up the sign-up form on their website, something hasn’t connected with the consent.As a result they don’t have consent to email most of their database. Is there a way to send a one-off flow with the option to “officially” subscribe? I was trying to work out if there’s a way to embed a sign-up form, and maybe offer a discount? Appreciate any help or insights! 

1
chloe.strange
Community Manager
1 month ago
D
Contributor I
DanC1405Contributor I
asked in Sign-up Forms
Sign-up Form Submit Rate Performance

I have been running a signup form through Klaviyo for several months.  It started out really strong at roughly 5% submit rate and then dropped to about 1.5% submit rate.  Nothing changes as far as type of traffic, nor did we change the form or anything related to the form. As a test we ran a popup form with converflow.com (and linked it up to the normal welcome flow series with klaviyo) and the next day it jumped up to a 3%+ submit rate.  I made the form basically the same as the klaviyo one. This tells me there must be some issue going on. For added context, we use woocommerce for our website. Has anyone ever seen something like this?  Its great that the converflow one is getting up double the signups, but it would of course be easier to continue using klaviyos.  Additionally, it would be great if we could get this rate back up to the 5% is was at a couple months ago. Any help would be greatly appreciated! 

1
A
Problem Solver III
1 month ago
P
Contributor IV
pttkContributor IV
asked in Sign-up Forms
Plan for ONLY Sign-up Form

What Plan for ONLY Sign-up Form?

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P
Contributor IV
1 month ago
D
Contributor I
Dat PhamContributor I
asked in Sign-up Forms
How to automatically close sign-up forms popup after submit successfully

Do we have option for automatically close sign-up forms popup after submit successfully

4
D
Contributor I
1 month ago
M
Problem Solver I
Mathieu MaligeProblem Solver I
asked in Sign-up Forms
How to add Sign-up counter block on a form

Hi klaviyo communauty !Recently klaviyo released a block sign-up counter for forms.which you can see on the following link: https://help.klaviyo.com/hc/en-us/articles/4413550187035#h_01J4SQ3GYMYJX5P816JCQ09QQZExcept that in my klaviyo, I don't see this block. Can you help me?Thanks a lot! 

7
M
Problem Solver I
1 month ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
wiederholen Mal das Formular ausfüllt -> Rückantwort

ich möchte, dass ein Lead, wenn das Formular zum wiederholen Mal das Formular ausfüllt, die Info bekommt, dass er bereits angemeldet ist und bekommt eine Email mit dem eigenen bestehenden Rabattcode.

1
chloe.strange
Community Manager
1 month ago
J
Contributor I
jill.nolanContributor I
asked in Sign-up Forms
Hosted email preference page not pulling in existing preferences

Hello, I’m working on a hosted email preference page using the EmailInterests property per the documentation here: https://help.klaviyo.com/hc/en-us/articles/115005077067. It updates preferences correctly on the profile, but on refresh, it does not pull in existing preferences from the profile. Any ideas what I’m missing?

4
J
Contributor I
1 month ago
J
Contributor I
Jason5680Contributor I
asked in Sign-up Forms
How to add red color * in the sign-up form's Label(Meaning Required filed)

We have a Klaviyo’s sign-up form, and we want to add a red * at the end of required filed’s label, how can we add the red * please 

5
bluesnapper
Partner
1 month ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
Error nach Formular ausgefüllt

Bestätigung, das Formular erfolgreich ausgefüllt, zeigt error  

1
chloe.strange
Community Manager
1 month ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
Text in der Anmeldebestätigung ändern

Anmeldebestätigung: Text ändern.  

1
chloe.strange
Community Manager
1 month ago
A
Contributor I
avidagencyukContributor I
asked in Sign-up Forms
Klayvio Pop ups

How do you get this in your pop up form, i imagine it is just buttons and on the click it puts them in a list that represents the button but is there a way to do it with segments etc? 

1
Bobby
Partner
1 month ago
D
Contributor I
D K GirlContributor I
asked in Sign-up Forms
Pop Up Form - giving code before email confirmed

Hi there,I”ve just realised that my pop up form with a 20% discount for first orders, gives customers the code after they submit an email address, but BEFORE they have clicked on the ‘confirm subscripton’ email that they receive. Which means, they are taking their discount, but never having to actually sign up up! How do I fix this? Or is this normal?This is based on the Shopify information for customers - whether they show ‘subscribed’ in Shopify or not. I can’t see in Klaviyo where it shows if they are subscribed or not, it just has a list of everyone...is that right? I’m getting super confused about this!  

2
D
Contributor I
1 month ago
L
Contributor I
Little GiftiesContributor I
asked in Sign-up Forms
How to delete a subscribe page

Hi there,I want to create a waitlist for my Christmas products on Shopify and have decided to use a subscribe page to do so. I created one, but now it is not working and I want to delete it. Unfortunately, I can’t see a way to delete it now. Is someone able to assist? Kind regards.

1
bluesnapper
Partner
1 month ago
S
Contributor I
SaintandQueenContributor I
asked in Sign-up Forms
Form notifications

Hey there,I have a couple of questions as I am unfamiliar with Klaviyo flows and forms. I have been using another software previously.I have created a form to embed into my customers website but I’ve noticed that the only notification visible to set up for this form is through creating a flow that notifies the owner that the form has been completed? Is there a way to send the details from the form as part of that notification? So for example a client has completed their name, company details, contact details, how they would like to be contacted and their message. None of this information is included in the notification as part of the flow but would be great if it can be? My second question is around the form set up. I have noticed that once the form is set up there is no way to edit the list the collected data is saved to? Can this be made editable so that a new form doesn’t need to be created? Lastly, there is no option to add multiple triggers in a custom flow? Is there a reason for

6
G
Contributor I
1 month ago
T
Contributor II
Thomas0807Contributor II
asked in Sign-up Forms
exit intent discount on cart

Hello community. I would like to create an exit intent popup with a countdown. This should count down for 15 minutes. This is not a problem at first. In the 15 minutes the customer should get X% discount on the shopping cart. After the 15 minutes, the discount should expire. How can I implement this?  thanksthomas

7
T
Contributor II
1 month ago
J
Contributor I
Jason5680Contributor I
asked in Sign-up Forms
Sign-up form's teaser disappear after user refresh the page

I have a sign-up form in my home page, it can display based on the settings in Klaviyo(timing and targeting). And when I close the sign-up form, the teaser can be shown correctly. Buy when I refresh the page, the teaser disappear. I suppose the teaser should be always shown even user refresh the webpage. Is there any other settings should I do? 

2
M
Problem Solver III
1 month ago
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