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Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Klaviyo Reviews are here!

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Brian Turcotte
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1200 Topics
WildMustardNZ
Partner - Silver
WildMustardNZPartner - Silver
asked in Integrations and Reviews
Typeform Quiz Results

Hi,I’m looking for guidance on the simplest way to gather Typeform Quiz Results which can then be used as Flow Triggers in Klaviyo please.I’ve read previous community threads but how to achieve this is unclear.I have Typeform and Klaviyo integrated and syncing correctly.What I am trying to achieve is flows based on Quiz results eg: “Which animal are you?”Then filter Pandas, Quokkas, Sausage Dogs into relevant segments which will trigger flows.Do I need a third party tool to achieve this, or is there a workaround please?NB: I am a Klaviyo Partner, looking to achieve this on behalf of a client. TY

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WildMustardNZ
Partner - Silver
1 month ago
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PaulaBNew Member
posted in Integrations and Reviews
Issues with Google Shopping feed and Reviews

I'm trying to sync the Google Shopping feed with the reviews, but I'm experiencing issues because the shopping feed link provided by Klaviyo has empty fields for the product ID and brand, as shown below:<product><product_ids><brands><brand/></brands></product_ids>Anyone with the same issue, who knows how to fix it?

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1 month ago
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Contributor I
karenachiContributor I
asked in Integrations and Reviews
WhatsApp Integration

Hello, I would like to ask someone if WhatsApp Integration is available in Klaviyo and if yes, I want to make sure if the messages coming from a Meta Ad will show into the CRM?

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Contributor I
1 month ago
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KarenWorkJoyfulContributor I
asked in Integrations and Reviews
How do I automatically add someone to my list if they have made a purchase using a stripe payment link

I’m selling a pdf guide through my website using a button with a stripe payment link. Once osmeone makes a purchase I would like to add them to my list but `i’m not sure how to do this.  Once they’re on my list I’d like to trigger a workflow to send them a link to my guide.  WOuld appreciate help on this. THanks

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Contributor I
1 month ago
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Felicity MorganNew Member
asked in Integrations and Reviews
Many Chat & Opt in permissions

Hi there, I am currently integrating Many Chat and Klaviyo to build me email list. Currently, people will send me their email and then be added to a list - by providing their email in the DMs is that enough permission or how do you ensure that we comply and get their permission to send them email marketing?Thanks

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1 month ago
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albail22Contributor I
asked in Integrations and Reviews
Klaviyo Reviews

I have my reviews flow set up. when I test the flow and click a star to review, I get an invalid link. I see the area in the template to edit the link address, but I am not sure what to put there. Any help would be appreciated :)I’ve also made my Review Submissions form, how do my customers get to that?

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1 month ago
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ChloeKContributor I
asked in Integrations and Reviews
Klaviyo UTM Parameters not pulling through to Shopify?

Hello, we appear to be having problems with tracking parameters on our Shopify store We recently sent an email which contained a discount code to a very small pool of people. In Klaviyo, I can see the profiles who opened the email, clicked a link in the email then made a purchase. However in Shopify, the conversion summaries for these orders are showing as ‘Direct to your store’ Does anyone have any advice as to why this is happening and how to resolve?

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1 month ago
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BwoolfContributor I
asked in Integrations and Reviews
Package Delivered Metric

Can anyone shed light on how Klaviyo is tracking ‘Package Delivered’ metric as par tof the paid Review plan. I use AusPost E-parcel in Australia and international delivery. How is Klaviyo tracking the status of my parcel - is there a mapping of AusPost Tracking Status to Klaviyos?What AusPost tracking status’s qualify for each of these in Klaviyo?Package Picked Up Package in transit Package delayed Package out for delivery Package delivery exception Package deliveredhttps://help.klaviyo.com/hc/en-us/articles/16691649553179#h_01HAMNYG7SG6KVBVQ0YH34NEKY

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1 month ago
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demian.shContributor I
asked in Integrations and Reviews
Specifying unique_id for site tracking.

Is it possible to set unique_id when using site tracking script (klaviyo.track)?

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1 month ago
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ActiveFabiContributor I
posted in Integrations and Reviews
Email Consent Never Subscribed Woo Commerce

Hello everyone,I have the following issue:I imported my contacts via the WooCommerce Klaviyo Connector. While the import was successful, all of my contacts have been marked with a "Never Subscribed" email consent status.From what I understand, this means I won't be able to send emails to these contacts. Is there a way to change the consent status for these contacts in bulk, considering that all of them have agreed to receive emails? If there's an API solution, I'd appreciate the details. If not, what would be the recommended workaround?In case i made something wrong in the Import how  can i delete these contacts in bulk?Thanks in advance for your help!

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1 month ago
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Contributor III
airboxrContributor III
asked in Integrations and Reviews
Getting "No results or results were out of date. Schedule a new estimation or wait for your estimation to complete." error on calling campaign estimation API

Does anyone know what’s happening here? I’m calling the /api/campaign-recipient-estimations/<campaign_id> endpoint, i first get all the user campaigns and then cycle through each campaign to get it’s recipient estimation, i’m getting this weird error{ "errors": [ { "id": "6f3bd40f-6a67-463e-a28c-02061e0e0027", "status": 404, "code": "error", "title": "A server error occurred.", "detail": "No results or results were out of date. Schedule a new estimation or wait for your estimation to complete.", "source": { "pointer": "/data/" } } ]}It doesn’t happen always though, for most campaigns it works fine, but then fails randomly This is my axios request config for getting recipient estimation{ method: 'GET', url: `https://a.klaviyo.com/api/campaign-recipient-estimations/${args.campaignId}`, headers: { accept: 'application/json', 'content-type': 'application/json', revision: constant.KLAVIYO_API_VERSION, Authorization: `Kla

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Contributor III
1 month ago
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Contributor I
emailLPContributor I
asked in Integrations and Reviews
Issue with Review Request Link Not Showing in SMS for Digital Order Review Flow

Hi everyone,I’m having an issue with my Digital Order Review flow where the review request link isn’t displaying in the SMS. It works fine on my other regular Review Request flow though…The custom value I’m using for this is {{event.review_link}}, but for some reason, the link doesn’t appear in the message preview (?)The flow is triggered correctly when someone orders a digital product, but without the review link showing, there’s no way for recipients to click through and leave a review. I’m assuming that’s why it has no clicks as of writing. Has anyone else encountered this issue or have any suggestions on how to resolve it?Thanks in advance for any help! 

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Contributor I
1 month ago
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Contributor I
5mileslsabContributor I
asked in Integrations and Reviews
Product name on collection page Back in Stock popup is not localized/translared

I’ve implemented the proposed solution here for Back in Stock popup in Shopify collection page However, I can’t seem to figure out why the product name that the popup is showing is not being translated?  The issue is only occurring in the collection page but works fine in the product page. Has anyone figured out how to fix this?Thanks! 

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1 month ago
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Contributor I
curtdmillerContributor I
asked in Integrations and Reviews
Push notifications in React Native on iOS with Firebase Messaging

I’m trying to add push notifications in a React Native app and following the guide in the React Native SDK for collecting push tokens (https://github.com/klaviyo/klaviyo-react-native-sdk?tab=readme-ov-file#collecting-push-tokens) along with the example app (https://github.com/klaviyo/klaviyo-react-native-sdk/blob/be289e22fbcf70e9e15942f874398064179e9b20/example/ios/KlaviyoReactNativeSdkExample/AppDelegate.mm). I’m trying to do the initialization and token collection steps from the React Native layer and I successfully sent a test push on Android. On iOS I already have a Firebase project configured but I’m confused about what I need to do in the AppDelegate based on the steps and the example app. My questions:Do the comments in the example app with step numbers (i.e. “iOS Installation Step 2”) refer to another setup guid I’m missing? or are they just in the example? Do I still need everything in the example app AppDelegate.mm other than the ‘useNativeImplementation’ parts and then add t

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1 month ago
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toriContributor I
posted in Integrations and Reviews
Shopify Combined Discount Option, Waiting for Klaviyo Implementation

Shopify announced on June 22, 2022 that they are finally adding a native combined/stackable discounts option https://www.shopify.com/discounts. I confirmed with Shopify Plus that this will be rolled out around June 27.I spoke w/ Klaviyo support to see what their timeline was for implementing this in the coupons section and it wasn’t on their radar. I do no see a plan to add this to our Coupons feature in Klaviyo on the upcoming Roadmap. However, I have submitted this feature request to our Product team to be considered as a feature to be added in the future. At this time I do not have a timeline on when this will be considered or released, but I have submitted this feedback to our team.Just putting this info out there for other Shopify merchants as this is a pretty big deal.

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Contributor I
2 months ago
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jayburgerContributor I
asked in Integrations and Reviews
No ratings despite having a review

UPDATE: It updated after about 10 minutes. Hi,I’ve recently installed Klaviyo Reviews on my site but despite having reviews added to products by verified buyers, the star rating is still 0. https://shopannieg.com.au/products/cha-cha-linen-lounge-setIs this a bug? If so when can this be fixed? 

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2 months ago
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team busseContributor I
asked in Integrations and Reviews
Integrate a Klaviyo Opt in into a Zendesk form

Is there a way to integrate a Klaviyo Opt in into a Zendesk form?We would like to embed an enquiry form for customers via Zendesk in our shop, which can be used to request a product for testing. Within this form, I would like to ask for consent to send mails for feedback in compliance with GDPR.

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2 months ago
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Active Contributor IV
GV123
asked in Integrations and Reviews
Using Klaviyo forms vs. third party forms for enriching customer profile properties?

I'm in the process of setting up a form to gather customer information for a competition, and I need to ensure that this data seamlessly enriches our customer profiles in Klaviyo. I'm evaluating whether to use Klaviyo’s native form builder or a third-party tool like Typeform, which we already have an account with.My main requirements are:Seamless Integration: The data collected must automatically update the profile properties in Klaviyo without manual intervention. Dynamic Location Fields: The form needs to have a dynamic dropdown for location (e.g., selecting a country should automatically update the state options). Accurate Data Tagging: It's crucial that the data is accurately tagged and synced in Klaviyo to ensure we can segment and personalize communications effectively.What I’d like to know:Comparison of Tools: What are the pros and cons of using Klaviyo’s form builder versus a third-party tool like Typeform, particularly in terms of ease of use, integration capabilities, and dat

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Active Contributor IV
2 months ago
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Contributor I
Drew at MCPContributor I
asked in Integrations and Reviews
Can I load emails and schedule them to be sent from a 3rd party software via API?

I’m developing a service for providing monthly email marketing templates. At the moment, the entire process of modifying the templates with their own brand and product information, images and links is automated. This all happens externally to Klaviyo and saves immense amounts of time.But they still have to manually cut and paste each email into Klaviyo, manually schedule them to be sent, etc. I want to build out the final piece of the automation to allow a “publish to platform” component that would allow them to save all that time. Is this currently possible with Klaviyo’s backend API access or otherwise?Thanks!

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2 months ago
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Erin225Contributor I
asked in Integrations and Reviews
Verified Reviews using the New Klaviyo Reviews Feature

Hi, We recently integrated into the new Klaviyo review feature and are having some issues. We want to send review requests to a batch of customers (we have a list created in Klaviyo) that were acquired customers before the Klaviyo review integration… so they haven’t been included in the ready for review trigger (my understanding is only customers AFTER the review integration, will be included in the ready to review list). They are all customers via Shopify and have the “placed order event” in their Klaviyo profile. My question is if I send them a campaign or flow via Klaviyo requesting a review and they do leave a review… will the review be verified?From reading the support threads, I know you can manually request a review but I think the review won’t show up as verified even if the customer is in Klaviyo and it’s recorded that they purchased that product in Shopify. Can someone confirm that is true?Can someone help me out here? We have a large list of happy customers, I would love to

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Contributor I
2 months ago
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JS-AAMNew Member
asked in Integrations and Reviews
Custom Integration (server-side)

Hi -I’m a developer exploring the possibility of implementing Klaviyo with a custom platform my company created at the request of one of our clients using Klaviyo on other platforms. tl;dr: I know very little about Klaviyo and how it works, and our platform has no existing integration with it - I am in the “exploring feasibility of this project” stage.I want to create a relatively-simple, server-side-only api implementation for specific user event tracking (site activity, orders placed, etc).  I want to be able to do this without heavy user/product management, and by using identifiers the system already has (e.g., manufacturer part number, user email address, etc).Is this possible? We have a custom-built B2B platform used by a number of distributors.  We have recently been approached by one of our clients who is using Klaviyo on another platform and asked if we could implement the user activity-tracking features (specifically visiting site, viewing products, adding cart, checkout, orde

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2 months ago
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Contributor I
AngeleneContributor I
asked in Integrations and Reviews
Integration with Lightspeed X series

Why doesn’t Klaviyo connect to Lightspeed X series??? I have been frustrated that Klaviyo kept saying my password was incorrect for Lightspeed and yet I knew it was correct then realised it said R series!I couldn’t change it to any other series. I only got Lightspeed Dec last year.

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2 months ago
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birchloreContributor I
asked in Integrations and Reviews
Tracking Klaviyo Form Submission on Shopify as Facebook Lead Event

I have the FB pixel installed correctly via Shopify > Preferences and it's tracking my events. However, when using Klaviyo forms I am trying to track form submissions as lead events. As per Klaviyo instructions, I've added a callback to the bottom of my theme.liquid directly above </body><script> window.addEventListener("klaviyoForms", function(e) { if (e.detail.type == 'submit') { fbq(‘track’, ‘Lead’) } }); </script> However, the fbq(‘track’, ‘Lead’) line is throwing this error in the console:  "Uncaught SyntaxError: Invalid or unexpected token" (on page load, not form submit) and the event is not tracking on form submit. Any ideas where I've gone wrong and/or how to properly track Shopify/Klaviyo form submissions as leads in Facebook?  

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Contributor I
2 months ago
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Contributor I
JC12345Contributor I
asked in Integrations and Reviews
Can't add Klaviyo Review on my shopify store

Hi, I tried a few times to add the new Klaviyo app on Shopify store, but kept failing with an error message attached...Does anyone know how this issue to be solved?  

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Contributor I
2 months ago
federico.vitale
Problem Solver I
federico.vitaleProblem Solver I
asked in Integrations and Reviews
Klaviyo adresses added to Google Tag Manager admins

Hi all!One question as per the topic: I’ve noticed that in my GTM account I have several Klaviyo email addresses in the users (I’ve added none), some of them even as administrators. Is this normal? Can I delete these users?Thanks in advance for any contribution! 

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federico.vitale
Problem Solver I
2 months ago
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