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Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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Brian Turcotte
Brian Turcotte
solved this question

Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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1247 Topics
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Contributor I
alihandfordContributor I
asked in Integrations and Reviews
Abandoned browse not sending

I was testing my abandoned browse, my smart sending is set to 1 hour, I have received nothing else in that hour. I set the abandoned browse to 2 minutes just to test, In the preview it has captured me viewing the product, however the email has not sent 

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talhahussain
Problem Solver IV
26 days ago
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Contributor I
PminichContributor I
asked in Integrations and Reviews
Are all custom properties entered by API lists/array?

If I add a custom property through website it is entered as I like it. In this case as a date.If I enter it via the API is comes in as a list/array. I need this field to come in through the API as a date that I can use in flows/segments. How do I fix this?

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Contributor II
27 days ago
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Contributor I
render142Contributor I
asked in Integrations and Reviews
In-Email Review Stars Issue

i’ve got my review flow set-up, all as instructed—but when I test the flow and click on one of the stars, it sends me to an error page. The current (and default) link address for the stars is: {{ event.review_link }}?rating=3   (the 3 changes depending on the star.)Is this a bug? How do I have these stars point people to my review submission page? 

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Contributor I
27 days ago
adzviser
Contributor I
adzviserContributor I
asked in Integrations and Reviews
Get all events for specific data range and metric id FAST, maybe concurrently?

I have read this prior post before posting.I’m trying to build a connector for Klaviyo so that email marketers can pull their klaviyo campaign/flow stats to Google Sheets / ChatGPT. To achieve such a goal, I decide to do an overall aggregation over all the events due to the limitations of the existing reporting api such as not including profiles, other important fields. Aggregation over all events works great and accurately except that it takes too slow. If an account sends thousands of emails per day, then it will take more than 5 mins to retrieve all the Received Email events in a date range of 7 days. We currently do what’s advised - sequentially send requests to https://a.klaviyo.com/api/events and get the next page url from the prior response. Each response contains 200 events. This method is way too slow. Is it possible if we could do this concurrently while still being under the rate limits (350/s and 3500/m)? Is it possible to pre-calculate the page cursors returned at each res

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chloe.strange
Community Manager
27 days ago
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Contributor I
NikaSContributor I
asked in Integrations and Reviews
Are the reviews going to duplicate or sync after importing again

I would like to export all reviews and then import them again with one small change (verified buyer). Are the reviews going to duplicate or sync?

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Contributor I
27 days ago
A
Contributor I
anthony_monkContributor I
asked in Integrations and Reviews
Update Product item via API

I am trying to update a product from the catalog with the api: https://developers.klaviyo.com/en/reference/update_catalog_itemWhen i was trying this i was getting erorr.:This is the the body:7175259619489 is the item ID {  "data": {    "type": "catalog-item",    "id": "$custom:::$default::7175259619489",    "attributes": {      "title": "Ocean Blue Shirt (Sample)",      "price": 42,      "description": "A description of the catalog item.",      "url": "https://via.placeholder.com/150",      "image_full_url": "https://via.placeholder.com/300",      "image_thumbnail_url": "https://via.placeholder.com/150",      "custom_metadata": {        "newKey": "New Value"      },      "published": true    },    "relationships": {      "categories": {        "data": [          {            "type": "catalog-category",            "id": "$custom:::$default:::SAMPLE-DATA-CATEGORY-APPAREL"          }        ]      }    }  }}This is the error: {    "errors": [        {            "id": "b9e0d202-8058-40ec-

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Contributor I
27 days ago
A
Contributor I
alihandfordContributor I
asked in Integrations and Reviews
Sample data not pulling through

Hi there, I used the sample data tool but when previewing one of my emails made from the prebuilt shopify abandoned flow the product isn’t pulling through. I am not sure what I am doing wrong, does sample data not work with the shopify emails?  

251
talhahussain
Problem Solver IV
28 days ago
Sober Mister
Contributor I
Sober MisterContributor I
asked in Integrations and Reviews
Is there an integration of Bubble no-code app with Klaviyo?

Hey folks,  I would like to allow users to sign up for my email list in Klaviyo via my application which I'm building in Bubble. I'm working with no-code platform so I found only one plugin:https://bubble.io/plugin/klaviyo-1704224279826x519293923716759550However, this plugin requires a coding knowledge which I don't have.I searched in Klaviyo integration https://www.klaviyo.com/integrations but I didn't find anything helpful. So I'm looking forwards for any recomedations or suggestions for a quick fix without coding. Help please :)Thanks, Jad 

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chloe.strange
Community Manager
28 days ago
M
Contributor I
mchinaContributor I
posted in Integrations and Reviews
Add to Cart not working with Dawn/Klaviyo

Hi, I’m using the Dawn 15.2.0 theme on shopify and can’t get the Added to Cart metrics to show.  I’ve used the liquid block snippet and added to default product page as stated.  That did not work when testing with the email address in url home page.  I then also tried snipped 2 and 3 both unsuccessfully.  I noticed that my “Add to Cart” button code had both an ID and a Class.  Code is below - should it only have one or the other?  The Klaviyo app embed is also enabled on the Shopify store..  Any help appreciated.  thx <button id="ProductSubmitButton-template--18465993392370__main" type="submit" name="add" class="product-form__submit button button--full-width button--secondary">            <span>ADD TO CART</span><div class="loading__spinner hidden">  <svg xmlns="http://www.w3.org/2000/svg" class="spinner" viewBox="0 0 66 66"><circle stroke-width="6" cx="33" cy="33" r="30" fill="none" class="path"></circle></svg></div></button>

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Contributor I
29 days ago
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Contributor I
sbleakleyContributor I
asked in Integrations and Reviews
All Time Review Email

Hello,We’d like to have a giveaway contest where people who write a review get a free item. Ideally, I would like the most recent purchase (or maybe multiple purchases) the customer has bought to show in the email using structured data.I tried using the structured data  {{ event.structured_product.variant_name }} but it doesn’t pull up the item(s) the customer has purchased in the past.  Also, is there a way to create a segment based on certain products or categories the customer has purchased? Thank You, Sean

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Problem Solver IV
29 days ago
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Contributor I
andigarciaContributor I
asked in Integrations and Reviews
Stripe Product Purchase Filter Trigger

Hi, im trying to create a flow based on specific stripe product purchase however i cant see the option to do so. Only filter by invoice but in successfull payment there is no option to condition by product. Someone can give me any idea? I tried successfully payed and filter by invoice contains “product keyword” but it wont track it..

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Contributor I
1 month ago
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Problem Solver I
Inspired 4 UProblem Solver I
asked in Integrations and Reviews
Intergration with Shift4

I am trying to switch from using shopify to shift4, however, my sign up forms and emails are not being triggered. What do I need to do to get it to work? I have already integrated Shift4 with klaviyo.  I have also disabled my shopify integration.  

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Problem Solver I
1 month ago
A
Contributor III
AtysContributor III
asked in Integrations and Reviews
Very slow and ineffcient API

I need the list of bounced emails with the bounce reason, the full list, every day at least once. I have 3,500 suppressed profiles (ATM) where I have to query a separate event search to find out the reason for the bounce. It is very slow. Your competitors have an API that can provide this very quickly in one query without pagination in just seconds. With Klaviyo, it takes an hour.

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chloe.strange
Community Manager
1 month ago
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Contributor I
Hol2022Contributor I
asked in Integrations and Reviews
Integration to Wordpress

Hi, Can anyone help and let us know how to integrate Klaviyo onto Wordpress but not WooCommerce.  We used WP to develop our website but we are selling services, not products, so we don’t need an eCommerce platform, hence not using WooCommerce.Thanks for your help!Kev

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Contributor IV
1 month ago
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SusmitNew Member
asked in Integrations and Reviews
Klaviyo Salesforce CRM integration

Currently, Klaviyo syncs one metric with Salesforce CRM: Became Lead, says the documentation. Does it present a limitation? Does it mean that I can’t view a lead’s subsequent journey (e.g., converted to opportunity, became a customer) in Klaviyo? Please help! 

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Contributor I
1 month ago
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Contributor I
jlushContributor I
asked in Integrations and Reviews
shopify klaviyo integration issue

I have been trying to connect my shopify account with klaviyo for a long while now, please help me out as I'm tired now and frustrated. The integration wasn't successful, and I have been trying it over and over again

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Contributor I
1 month ago
A
Anonymous
asked in Integrations and Reviews
Sync Hubspot with Klaviyo

HiI’m trying to find a way to synchronize contacts between Hubspot and Klaviyo.I tried Zapier, which wasnt fun.Has anyone tried this ?Thanks, Yair 

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Contributor IV
1 month ago
S
Contributor I
sylvieContributor I
asked in Integrations and Reviews
Fire custom webhook when user unsubscribes?

How do I add a custom webhook endpoint for Klaviyo to call when a user unsubscribes for a list? Does this exists? It’s a must have feature of an email provider. If this isnt available how else can I keep subscription statuses synced with my application database?

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Contributor I
1 month ago
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Contributor I
EveGContributor I
asked in Integrations and Reviews
Back in stock button not working Shopify Label theme

Hi there,I’ve set up this button for years but for the first time it’s not working for one of our clients. We’re using the Label theme  and I’ve added the code as below but nothing is showing up. websitepassword: chaos Have I completely overlooked something here? The klaviyo widget is toggled on in the editor too. Thanks!

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ArpitBanjara
Principal User I
1 month ago
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Contributor II
WoodhopeContributor II
asked in Integrations and Reviews
Issue with Meta/Klaviyo Integration: excluded users still seeing lead ads

Hi everyone,I’m facing a recurring issue with a Lead Ad campaign managed through the Meta/Klaviyo integration, and I’m hoping someone here might have insights or solutions.I’ve created a custom audience based on an email list in Klaviyo and excluded this audience from the campaign on Meta. The goal is to show the ad only to users who are not already subscribed. However, I’ve noticed that some users, who are clearly already subscribed, are still able to see and interact with the Lead Ad form, ultimately re-subscribing to the list. This issue is identical across three different accounts, so it doesn’t appear to be an isolated case.I’ve reached out to support, but unfortunately, neither platform has been able to assist. Meta redirected me to Klaviyo, and Klaviyo pointed back to Meta, leaving me without a resolution.To clarify:This is not a case of delayed synchronization, as some of the original subscriptions were made months before the Lead Ads were launched. This is also not an integrat

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Contributor II
1 month ago
R
Contributor I
Room BeautyContributor I
asked in Integrations and Reviews
Issue with Syncing Custom Audience to Meta

I’m trying to set up a custom audience sync to Meta and it keeps saying that “Unable to create audience.  Check your Facebook Ads permissions and re-authenticate”.But I have checked and I have full control and authority for the Ad account that I am syncing across to.  I’ve removed the integration and cleared caches but doesn’t work.  I’ve got over 100 people in the database.Any ideas as to what could be happening?   

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Contributor I
1 month ago
J
Problem Solver I
jeremykansoProblem Solver I
asked in Integrations and Reviews
Best way to refresh integration status

Hello, I am a developer integrating Klaviyo in our app.I am looking for the right way to know if a user has uninstalled the link to our app from Klaviyo’s side.What I was going to do:requesting for a new refresh token and if I get an error that it has been revoked, then I can remove it. This solution looks a bit “hacky” and might not be the best way to refresh the status of the integration.I guess the best way would be to have a webhook for that, or maybe an endpoint to call. But I can’t find neither of those in the documentation :/Should I proceed with my hacky solution, or do you have a better solution to suggest?Fyi, currently using: https://github.com/klaviyo/klaviyo-api-node

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R
Klaviyo Employee
1 month ago
m1ch43lh3rr
Contributor I
m1ch43lh3rrContributor I
asked in Integrations and Reviews
How do I create a list from a filterset in Metrics

As the title says, I would like to create segments from filters applied in Metrics>Activity Feed. 

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m1ch43lh3rr
Contributor I
1 month ago
S
Contributor I
smeyvaertContributor I
asked in Integrations and Reviews
Cookiebot blocking embedded form

We have embedded Klaviyo forms on a Shopify website.When cookie consent is not given, the forms are not shown, so we need help on how to configure cookiebot to make klaviyo cookies necessary.There is a help article on OneTrust, but we’re using cookiebot... https://help.klaviyo.com/hc/en-us/articles/4764571493275Anyone here that has the same set-up or knows what to do?

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chloe.strange
Community Manager
1 month ago
S
Problem Solver I
shanermpProblem Solver I
posted in Integrations and Reviews
Recommendation For Helpscout Integration

Hey everyone,I’m looking to integrate with Helpsout (it’s a help desk/support system). All of our emails basically come through this portal for customer service. I’d like to integrate it so that we can have a more well rounded view of our customers from the Klaviyo side.My hesitation is that I don’t want all the emails coming in to be counted as active. As you can imagine, we get lots of emails through the help desk (including spam ones) that I want to keep to a minimum on the impact on our overall email count in Klaviyo.I thought about creating a flow after a coversation was closed that after a certain period of time would suppress the profile via api (maybe if they haven’t placed an order or something like that). Does that sound unreasonable or like a good idea?Thanks for all your input!

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retention
Partner - Platinum
1 month ago
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