Learn about the profiles in your account as well as how to create lists and segments.
Currently on Klaviyo, when we want to create a segment based on the properties, we have to key in the exact value. But some of the cases, where the properties could be in a list of hundreds, and possibility of the list changing from one to other is many, and not fixed in 1 cases, for example the properties can be change from A → B, or B → C. It will be helpful if Klaviyo has the ability to detect if there is any properties updated from the user profile.
Hi everyone, I’m just testing out Klaviyo to see if it is going to fit our needs so don’t have a full paid account yet, but everytime I add a subscriber from an embedded form in our website, it shows the location as France and I am in Australia, this in turn leads to spam and I don’t know what I’m doing wrong ? Thanks in advance for helping a newbie
Hi,Deleted Lists keep reappearing in Lists & Segments. After deleting a list it will reappear a few hours later. Is there a way to permanently remove the list? Thank you
If I connect a referral software to my store that allows people become a referral agent for me. Am I able to create a Conditional Split in my Post-Purchase Flow that would either send an email incentivising people to register to become an affiliate or skip that email entirely? Admittedly I don’t have this set up so I don’t know. But my guess would be that I have a custom property about the people who have joined my referral program stated as True. And then those who are labeled as False would get sent the email. Is any of this correct? please let me know. Thank you
Hi! in 2022 I created separate email lists for ever pop up event I attended. I thought this was the best way to target them. Now, I have too many lists, and I want to lump them all into one big “2022” list so that when I send out an email I can click on one list. Has anyone done this? Or, does anyone have a better solution I could use moving forward in 2023 instead of making individual lists for each pop up?
Hi, This might sound dumb, but at what point does Klaviyo collect the email for abandoned cart lists? *using shopify if that matters Thanks
Hey Guys,Im struggling to create a segment for users who have abandoned their cart. Ive attached a screenshot to make things simpler.Essentially, I was able to create the segment with the first 4 users using the conditions you see below. For some reason I cannot figure out why the 5th entry is not being added to the segment. When I save it it only saves the first 4 entries. The conditions are exactly the same as the others, this user has started checked out on her profile so im really not sure why its not adding it. Any help would be great, thanks.
Hey all, So trying to figure this out. I’m a bit confused about lists and segments and how they relate to Mailchimp groups. When a subscriber signs up for my mailing list, they have three different groups they can sign up for: Oracle, DnD, and Art Collector. It doesn’t look like there is a way to import the groups into Klaviyo so that means that I’ll have to manually do it. However, I don’t see any way to represent the group information. I tried going to the profile and creating a custom property called “Interests” but that only allows me to set one interest. In my case, they may sign up for one, two or three groups. The only thing that I see would be to have three different lists but that means that their email is in there multiple times. If I do that, that also means that I have to create another list that has everybody in it. Is there a better way to do this?Dougie
Hey guys and gals, Wondering if someone can help me, im a complete Klaviyo newbie. Recently we have started switching over from MailChimp to Klaviyo, and when i connected our MailChimp account and began to Sync all our audience i hadn’t set up billing information yet, which was set to America when we are in Australia. So now all our contacts have American locations which is wrong because we are a small coffee roaster in Australia who’s main audience is also in Australia. Is there anyway i can fix it? Thanks so much in advance for any help!
