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Is it possible to migrate automated flows within Keap into Klaviyo? Thanks, Tobi

We’re trying to update Shopify Tag data in Klaviyo & then pass it back to ShopifyUsing the method mentioned in this doc: https://help.klaviyo.com/hc/en-us/articles/360030919351#sync-fields-from-klaviyo-to-shopify3But it doesn’t seem to work. Any ideas why?

Can anyone see their flow data in GA4?  My campaigns are pulling through but not the flows for some reason.I’ve also tried creating a custom channel grouping in GA4 and changed the source/medium in Klaviyo to match it and that not working either.Could it be the order of the channel groupings?  And flows are perhaps lower down in the attribution model?

Hi everyone, my project is about to remarket the people who submitted a lead form on Facebook, but not converted yet. I have already synced the leads from Facebook to Klaviyo, and then I want to set up an automotive email flow to them from time to time till they converted.The flow is that:#1 email - send out right after they submitted a lead form on Facebook#2 email - send out 7 days after email#1 to those who have submitted a lead form from Facebook but NOT converted yet#3 email - send out 7 days after email#2 to those who have submitted a lead form from Facebook but NOT converted yetHowever, I am not sure how to filter out the converted leads in the #2 and #3 email. It is not reasonable to send them the remarketing emails if they have already converted.What is the trigger for the filtration? Thank you!

What link can I put in a jpg template that will allow the customer to view the email (it has all the info it in) but when they click it just stays on that page. I dont want them to get the download option.

What is the difference between uploading your shopify coupon codes vs using a Klaviyo created coupon code? Just trying to determine which is better for my Flow series.Please advise, thank you!  

Hello everyone. Im having a problem Ive never had with any other store. I cannot change or find how to change this third pop up window. Please help! How do I change this last one? 

UPDATE!!! I have figured this out

We run events and want to send pre and post event emails to those in our database who are attending. What is the best way to set up a custom property to show this? Should we be creating an “Events” List property with each event attended listed? If so, when we add events down the track can we export an attendee list and import this into Klaviyo with the custom property of [“Event”] added and have that list value ADD to existing Events in the property or will it override? E.g. Customer 1 has been to Event A and Event B. These are listed in their profile already.They then attend Event C and we import a list of these Event C attendees to Klaviyo with [“Event C”] as the Events property.Does Customer 1’s profile update the ‘Events’ custom property to list all 3 events, or are Event A and Event B removed in favour of only listing Event C ? Is there a better way to do this list management?Thanks in advance!Edited to add: We’ve run one event since moving to Klaviyo and set up an entirely differ

Hello everyone,I want to edit the body text of the subscription confirmation email as I need a german version of the text.Confusingly, I cannot edit the body text. Its just not possible to click on the section that shows the text. Any ideas what can I do to change it?  

i have implemented a popup in my e-commerce, the problem i have detected is the following. when deploying i see a change in the size-weight of the h1 to h6 boostrap tags. before implementing the popup this style is in normal, but when implementing it changes to bold, and i do not want that to happen. because it alters the visualization of many things. i have tried to find a solution but i can not find anything, does anyone have any idea how to solve it?thanks in advance

Hello,We’ve implemented a dedicated domain and a dedicated ip address, and we’re having a wild amount of email bounces for engaged customers — below you can find the bounce specifics:Klaviyo bounce category: Invalid Sending Address$bounce_delivery_info:action_id:add_exclusion: true code: 4.1.8ip: 168.245.121.105is autoresponder: false reason: 450 4.1.8 <bounces+22054145-9bed-[email]=[recipient domain]@wine.sommselect.com>:Sender address rejected: Domain not foundtype: blocked Any/all help and suggestions on how to remedy this would be greatly appreciated, we’re at a loss at the moment! 

Hey guys!I need 1 simple automaton for my shopify store. When someone places and order for a service i need to send them a custom email for that service.So in Klaivo app i added the following :  trigger When someone place ordertrigger setup filter : when items equals “name of the service” as textConfigure delay 1 minuteEmail : the custom emailThe email is never sent. Can anyone help me figure this out?Thank you

Hi,I have a problem with my abandoned cart flow. When I have multiple products in the cart, even if all of them have different prices, on the email all have the same price. How can I fix this problem? Thank you!😃 

I have added an email in one the email flows. I have observed that email is sent to user profile sent in payload and CC mail id, but is npot being sent to mailId mentioned in BCC . Kindly help me to solve this.

Hi!I’ve got a few checkboxes in my preferences and subscribe pages. However when I receive an email and click the link %manage_preferences% it goes to  default one that doesn't have the updated information.Is this the wrong manage preference link? How could I check? Thanks

New API, same question :) I can’t find any documentation on how to send user activity using your new API https://developers.klaviyo.com/en/reference/create_event Also it will be great if you can help me understand how to send “$viewed_items” parameter from old API. Thanks. p.s. I am updating server GTM tag to new API version https://tagmanager.google.com/gallery/#/owners/stape-io/templates/klaviyo-tag and that’s why have this questions. Old Question: 

I have a coupon for free shipping I want to send via SMS when someone signs up for the SMS list (it is set to double opt in).I made a sign up form for the website and a flow series. The trigger is “when someone signs up for SMS Subscribers” and there is one SMS message containing a short message and coupon code. When I publish the form and flow series the form works and the user receives the double opt in texts, however, they are not receiving the flow coupon text.How can I fix this?

Hi! I want to analyse what is the most popular product for the 1st purchase. Are there any ways to export customer data that is stored in the Activity log? Thanks in advance.BR, Julia

I’d like to create a win-back / reactivation series for customers who have stopped opening emails. One thing I’d really like to understand is why they have stopped opening in the emails. What is the best way to collect this feedback from customers? Is it possible to insert a form or poll?Thanks

If you can see on the left hand side, you can see “Properties about someone smile state equals member”.So the term “Smile State” was created by one of the previous Klaviyo user of this account (correct me if I’m wrong).My question is how do I find the history behind this term?I want to remove this conditional split but I want to make sure I understand it before deleting it.Can anyone help me out on this one? : ) ​​​​​​​

He iniciado una campaña para enviar correos a 8.000 perfiles, ya han pasado unas 18 horas y aún no se han enviado todos los correos, va en un 30%, me gustaría saber, cuanto se tardan en enviar esa cantidad de emails? 

Hello Klaviyo Fam!  I am about to edit and check one of our flows, but I always experience and see this "Network Error". I have already restarted my laptop and logged in, but I am still encountering the same problem. I have tried to check other flows on the same account, but I did not encounter this problem. What should I do? Has anyone else experienced this? Please refer to the picture below. Thank you.  

Hi, I am looking at generating a report to see how long a customer takes to make a buying decision. I wanted to know if this was possible.  in order words measuring the time from when a customer first visits our website to when they place an order. This would be typically measured in days.  

Hello,I set up a form to subscribe users to a list. I use the API for that. It works when i only add the email to the payload, using the https://a.klaviyo.com/api/v2/list/LIST_ID/subscribe?api_key=API_KEY endpoint.I closely follow the docs, using Guzzle (PHP)But when i try to add a first name to the profile, it doesn”t seem to work.Using the list → subscribe endpoint, i don’t know if it’s possible, and if it is, the expected body request (the one working with the email looks like this : 'body' => '{"profiles":[{"email":"' . $email . '"}]}' Using the identify endpoint (POST), the request returns 1, but no firstname is added to the profile 'data' => '{"token":"MYPUBLICKEY","properties": {"$email": "THEEMAIL", "$first_name":"THEFIRSTNAME"}}' Using the list → members endpoint, i get a 400 Bad Request as soon as i deviate from the base body request with email AND phone number 'body' => '{"profiles":[{"email":"THEEMAIL"},{"first_name":"THEFIRSTNAME"}]}' Can you please help me with