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Hi Klaviyo Community,I recently set up a multi-step form to collect both email addresses and SMS subscribers. Here’s what I’m trying to achieve:In Step 1, we ask for an email address and offer a small discount for subscribing via email. In Step 2, we collect SMS subscribers by offering a larger discount.My question is: Is there a way to show the SMS signup form step if a customer decides to close the email step form?The idea is to allow customers who don’t want to provide their email to still subscribe via SMS and take advantage of the bigger discount. Any tips or guidance on how to achieve this within Klaviyo's form builder would be much appreciated!Thanks in advance for your help! 😊
Hi, I am hoping someone can help, I have noticed an influx in spam emails signing up to my database which has inflated my profiles in Klaviyo, they are all based in the USA and the emails are just numbers and letters @gmail.com. Due to the sign ups, it’s meant my account now needs an an upgrade in order for me to contact support live chat/email. I have heard other people are experiencing this, are Klaviyo addressing this or can someone support here? Much appreciated, Holly
Hi,I have integrated Klaviyo with my Shopify and Gempages site, and I have a form now successfully showing up on one of my pages.However, when I go to submit the form I get the following error:“An error occured when submitting. Please try again later.”I have gone through the help page and double checked that the button is a “submit” button and that the list it is submitting to exists.Any help would be much appreciated.
Hello All!Has anyone found an identity verification solution that prevents users from signing up/receiving multiple welcome discounts?
tem como eu tirar a confirmação de inscrição? Pois ativei e-mails marketing, e pelo que parece ela só aparece quando uma pessoa confirma a inscrição através de um e-mail. Tem como eu tirar essa confirmação? Para que assim meus e-mails marketing sejam enviados diretamente
HiI want to create a pop up with an image only. No subscription,no fields for the user to fill in...just an image that I’m uploading. What is the best template for that? I tried the BFCM but I can’t delete the Button box…Thanks in advance
Hi, I have a multi-language store, and I am in the process of creating my sign up forms. Is there a option to make these sign up forms and welcome forms in different languages? Or automatically go to the language based on the one selected by traffic on my website? What is the best approach here.. Please let me know, and would appreciate it very much if someone helped me out. Thanks,Axel
Hello! I am having a very hard time finding a template where I can get a email and phone number in one step. I saw a different forum that showed templates but I can’t find any of them. I can only find forms that are name and email or name and phone number. Can someone please help me find a template like this? I tried to build one myself but I was not able to figure it out. I attached an example photo.
