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Sign-up Forms

Get advice on building and designing signup forms that convert.

  • 1,234 Topics
  • 3,403 Replies
Dov
Dov
solved this question

Webflow/Klaviyo signup form integration

Hi @Aviva Mael,Thank you for sharing your question with the Klaviyo Community.The simplest solution is to embed a Klaviyo sign-up form on th...
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shoshana.antunes
Rank
shoshana.antunes
started this topic

How to change the list that your Klaviyo form is pointed to

Signup forms are an extremely useful tool when creating an on-site experience for your customers! You’ve worked hard to design the perfect f...
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ashley_mcdermott
Rank
ashley_mcdermott
started this topic

How can I add an embedded form to a page on my Shopify Store?

To add a Klaviyo embedded form to your Shopify website, head to your store’s Pages (e.g., YOUR-STORE.myshopify.com/admin/pages). Then, selec...
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1234 Topics
R
Redo MediaNew Member
asked in Sign-up Forms
Subscribers filled popup but teaser does not disappear.

We created a popup for our website and also have a teaser setup, but even after a user subscribes the teaser still shows which is ridiculous. Is there a way around it? Because we could not find any.

211
R
2 months ago
smileyrox
Problem Solver I
smileyroxProblem Solver I
asked in Sign-up Forms
My Shopify form is pulling in subscribers to profiles but not to the list specified in the integration

Hello,  Please can someone assist me. I have a pop-up on my site, built on Shopify. When someone subscribes to it, the profile shows up in “profiles” but doesn’t pull through to any list. I checked for the hidden tag and it’s in my theme code.  The integration is set up correctly too.  What am I missing?  Regards,Rox 

211
smileyrox
Problem Solver I
2 months ago
S
Contributor I
samalmondContributor I
asked in Sign-up Forms
Can you add a subscribe form to an email flow?

Hey guys, Hoping someone can help me here. A client of mine has a decent email database, but when they set up the sign-up form on their website, something hasn’t connected with the consent.As a result they don’t have consent to email most of their database. Is there a way to send a one-off flow with the option to “officially” subscribe? I was trying to work out if there’s a way to embed a sign-up form, and maybe offer a discount? Appreciate any help or insights! 

301
S
Contributor I
2 months ago
D
Contributor I
DanC1405Contributor I
asked in Sign-up Forms
Sign-up Form Submit Rate Performance

I have been running a signup form through Klaviyo for several months.  It started out really strong at roughly 5% submit rate and then dropped to about 1.5% submit rate.  Nothing changes as far as type of traffic, nor did we change the form or anything related to the form. As a test we ran a popup form with converflow.com (and linked it up to the normal welcome flow series with klaviyo) and the next day it jumped up to a 3%+ submit rate.  I made the form basically the same as the klaviyo one. This tells me there must be some issue going on. For added context, we use woocommerce for our website. Has anyone ever seen something like this?  Its great that the converflow one is getting up double the signups, but it would of course be easier to continue using klaviyos.  Additionally, it would be great if we could get this rate back up to the 5% is was at a couple months ago. Any help would be greatly appreciated! 

621
D
Contributor I
2 months ago
P
Problem Solver I
pttkProblem Solver I
asked in Sign-up Forms
Plan for ONLY Sign-up Form

What Plan for ONLY Sign-up Form?

6710
P
Problem Solver I
2 months ago
D
Contributor I
Dat PhamContributor I
asked in Sign-up Forms
How to automatically close sign-up forms popup after submit successfully

Do we have option for automatically close sign-up forms popup after submit successfully

264
D
Contributor I
2 months ago
M
Problem Solver I
Mathieu MaligeProblem Solver I
asked in Sign-up Forms
How to add Sign-up counter block on a form

Hi klaviyo communauty !Recently klaviyo released a block sign-up counter for forms.which you can see on the following link: https://help.klaviyo.com/hc/en-us/articles/4413550187035#h_01J4SQ3GYMYJX5P816JCQ09QQZExcept that in my klaviyo, I don't see this block. Can you help me?Thanks a lot! 

1047
M
Problem Solver I
2 months ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
wiederholen Mal das Formular ausfüllt -> Rückantwort

ich möchte, dass ein Lead, wenn das Formular zum wiederholen Mal das Formular ausfüllt, die Info bekommt, dass er bereits angemeldet ist und bekommt eine Email mit dem eigenen bestehenden Rabattcode.

61
K
Contributor I
2 months ago
J
Contributor I
jill.nolanContributor I
asked in Sign-up Forms
Hosted email preference page not pulling in existing preferences

Hello, I’m working on a hosted email preference page using the EmailInterests property per the documentation here: https://help.klaviyo.com/hc/en-us/articles/115005077067. It updates preferences correctly on the profile, but on refresh, it does not pull in existing preferences from the profile. Any ideas what I’m missing?

514
J
Contributor I
2 months ago
J
Contributor I
Jason5680Contributor I
asked in Sign-up Forms
How to add red color * in the sign-up form's Label(Meaning Required filed)

We have a Klaviyo’s sign-up form, and we want to add a red * at the end of required filed’s label, how can we add the red * please 

295
J
Contributor I
3 months ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
Error nach Formular ausgefüllt

Bestätigung, das Formular erfolgreich ausgefüllt, zeigt error  

41
K
Contributor I
3 months ago
K
Contributor I
KrautbadContributor I
asked in Sign-up Forms
Text in der Anmeldebestätigung ändern

Anmeldebestätigung: Text ändern.  

111
K
Contributor I
3 months ago
A
Contributor I
avidagencyukContributor I
asked in Sign-up Forms
Klayvio Pop ups

How do you get this in your pop up form, i imagine it is just buttons and on the click it puts them in a list that represents the button but is there a way to do it with segments etc? 

191
A
Contributor I
3 months ago
D
Contributor I
D K GirlContributor I
asked in Sign-up Forms
Pop Up Form - giving code before email confirmed

Hi there,I”ve just realised that my pop up form with a 20% discount for first orders, gives customers the code after they submit an email address, but BEFORE they have clicked on the ‘confirm subscripton’ email that they receive. Which means, they are taking their discount, but never having to actually sign up up! How do I fix this? Or is this normal?This is based on the Shopify information for customers - whether they show ‘subscribed’ in Shopify or not. I can’t see in Klaviyo where it shows if they are subscribed or not, it just has a list of everyone...is that right? I’m getting super confused about this!  

302
D
Contributor I
3 months ago
L
Contributor I
Little GiftiesContributor I
asked in Sign-up Forms
How to delete a subscribe page

Hi there,I want to create a waitlist for my Christmas products on Shopify and have decided to use a subscribe page to do so. I created one, but now it is not working and I want to delete it. Unfortunately, I can’t see a way to delete it now. Is someone able to assist? Kind regards.

271
L
Contributor I
3 months ago
S
Contributor I
SaintandQueenContributor I
asked in Sign-up Forms
Form notifications

Hey there,I have a couple of questions as I am unfamiliar with Klaviyo flows and forms. I have been using another software previously.I have created a form to embed into my customers website but I’ve noticed that the only notification visible to set up for this form is through creating a flow that notifies the owner that the form has been completed? Is there a way to send the details from the form as part of that notification? So for example a client has completed their name, company details, contact details, how they would like to be contacted and their message. None of this information is included in the notification as part of the flow but would be great if it can be? My second question is around the form set up. I have noticed that once the form is set up there is no way to edit the list the collected data is saved to? Can this be made editable so that a new form doesn’t need to be created? Lastly, there is no option to add multiple triggers in a custom flow? Is there a reason for

2556
S
Contributor I
3 months ago
T
Contributor II
Thomas0807Contributor II
asked in Sign-up Forms
exit intent discount on cart

Hello community. I would like to create an exit intent popup with a countdown. This should count down for 15 minutes. This is not a problem at first. In the 15 minutes the customer should get X% discount on the shopping cart. After the 15 minutes, the discount should expire. How can I implement this?  thanksthomas

577
T
Contributor II
3 months ago
J
Contributor I
Jason5680Contributor I
asked in Sign-up Forms
Sign-up form's teaser disappear after user refresh the page

I have a sign-up form in my home page, it can display based on the settings in Klaviyo(timing and targeting). And when I close the sign-up form, the teaser can be shown correctly. Buy when I refresh the page, the teaser disappear. I suppose the teaser should be always shown even user refresh the webpage. Is there any other settings should I do? 

352
J
Contributor I
3 months ago
P
Contributor I
PatrickHeckContributor I
asked in Sign-up Forms
How can I define fallback-content for a Klaviyo embedded form?

We are currently using Klaviyo with Shopify and noticed that in certain constellations, embedded forms fail to load. This is mostly related due to consent manager restrictions.Now we want to define a fallback that is displayed if the Klaviyo form fails. Is there a way to achieve this?This would be an example code:<div class="klaviyo-form-XXXXX"><div class="hide-on-success"><form method="POST" action="//manage.kmail-lists.com/subscriptions/subscribe" id="email_signup"> <input value="XXXXX" name="g" type="hidden"> <input placeholder="Your email" id="k_id_email" name="email" value="" type="email"> <button type="submit">Subscribe</button></form></div></div>The idea is, that initially the static form is shown. Then, after Klaviyo loads, it hides the “.hide-on-success” area and displays the embedded code instead. Is this possible? Does Klaviyo have any mechanisms for this, like my hypothetical “hide-on-success”?

391
P
Contributor I
3 months ago
A
Anonymous
asked in Sign-up Forms
How to get two embed codes to show?

On Shopify, I have two different embed codes, one for desktop only and one for mobile only.  When I put the different codes in to Shopify using the Klaviyo embed app, only one will show.On the shopify preview they work but on the live site only one works. How can I get each to show depending on whether it is for desktop or mobile? At the moment only the mobile form is showing and not the desktop form on the live website…...

141
A
3 months ago
M
Contributor III
MarfaContributor III
asked in Sign-up Forms
Back in Stock vs regular email list signup

Anyone out there use Back in Stock? If so do you also include the option for them to opt-in to your regular email list in the process?Or do you stick with the task at hand.Any advice on the Pros & Cons to doing/best practice would be helpful. Thanks!  

172
M
Contributor III
3 months ago
A
Problem Solver III
ashgc1997Customer Champion
asked in Sign-up Forms
Embed Form loading slowly

I embedded a Klaviyo form on a Shopify page the form is taking sometimes 30 seconds to appear on various devices.https://gympluscoffee.com/pages/varsity-collection-coming-soonAny insights on how to improve?

871
A
Problem Solver III
3 months ago
P
Contributor I
pixelperfectContributor I
asked in Sign-up Forms
PopUp form - show success when user submits email but not SMS

Hi there, Very new to Klaviyo, sorry if this is a dumb question. When setting up my first Signup PopUp form, I ask for their email address. If they submit that, they have the option to sign up for SMS. If they DECLINE the SMS then they never make it to the Success notice. Is there a way to make it so that if the customer submits either of those they make it to the Success notice? I would like for them to know it went through and to check their email for the coupon code because sometimes it takes up to 5 minutes to get that email with the code in it. Thanks in advance for any guidance! 

4034
P
Contributor I
3 months ago
S
Contributor I
sven88Contributor I
asked in Sign-up Forms
How to create a sign up form that requires a password to continue to step 2?

Would love to create a form that asks for a password and when the correct “password” is entered the user is taken to step 2 which displays a promo code. In other words, the email/phone field would be replaced by a password field and only a specific word would be accepted.Is this possible?

471
S
Contributor I
3 months ago
M
Contributor III
MarfaContributor III
posted in Sign-up Forms
Gathering insight re: in-store aka brick and mortar sign up form.

Greetings Community,I am in the beginning phase of creating a signup form to be displayed on an iPad in our store to capture visitor’ email addresses for our list. This would assign a custom profile property for this location for segmenting purposes. That’s the easy part (I think anyway).What I am fielding from everyone (or those who choose to reply) is that I am considering adding a second step that asks about specific interest in local in-person events. To be honest, I would send these emails to anyone who signed up through this location so wondering if this second step is needed. Plus I plan to add this to the preferences page for anyone who is already subscribed to update whenever they choose.My other thought is to pose this question within the unique welcome flow triggered by this form. Example: thanks for signing up! in addition on to news about our products, would you also like to be notified about in-person events?And, in general is there a benefit to adding a custom profile pr

192
M
Contributor III
3 months ago
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