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Analytics and Deliverability

Find answers to your analytics and deliverability questions here.

  • 756 Topics
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Ashley I.
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Ashley I.
solved this question

Subscribe page (Custom domain)

@robk123five To clarify my comment:​​​​​@David To and @inboxingmaestro are correct in that you would not be able to modify the URL in the st...
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inboxingmaestro
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inboxingmaestro
solved this question

Not seeing revenue results from a campaign

Hey there,2 things you should keep in mind during ESP migration:Ensure migrating not just your customers, but also the blacklisted data (bou...
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inboxingmaestro
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inboxingmaestro
solved this question

Gmail could not verify notice from email

Hi @thepowerofcopy It looks like domain misalignment and authentication related issues.Here’s what Klaviyo recommends:Root domain: mysite.or...
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756 Topics
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Contributor IV
AntoineBContributor IV
asked in Analytics and Deliverability
Cannot track Started Checkout WooCommerce

Hi there,I just discovered Klaviyo, the possibilities to boost our e-commerce seem crazy!I've done the Woocommerce integration, all the events are correctly uploaded in Klaviyo EXCEPT the Started Checkout ones.This is clearly a problem for my abandoned shopping cart flow. 😢Do you have an idea why only this feed doesn't come up?Can you help me?

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cassy.lee
3 years ago
vitbarreto
Problem Solver I
vitbarretoProblem Solver I
asked in Analytics and Deliverability
Why do Recipients Open an Email Multiple Times in the Same Minute?

I noticed that most of the profiles that opens an email, opens it more than once. In many cases, the report shows two or more opens in the same minute or in a short period of time. Why does that happen? I find it unusual that so many customers opens the same email several times in a row.Maybe I set something wrong?

1
mike.hoang
Klaviyo Employee
3 years ago
Julie Hayes
Julie HayesKlaviyo Alum
published in Analytics and Deliverability
Email Deliverability Best PracticesTutorial

Ensuring email deliverabilityEmail deliverability is simply ensuring that your emails are delivered to the inbox and not to the spam folder. Spam at its most basic definition is unwanted email. Email inboxes (e.g., Gmail, Yahoo, Outlook) use the following indicators to help determine where they should place your emails:Emails in Inbox   Emails in Spam Greater than 15% open rate   Less than 10% open rate Greater than 4% click rate   Greater than 0.5% unsubscribe rate Added to contact list   Greater than 0.1% spam rate        To have a good sender reputation you should:Send to engaged customers Send great content Monitor your results and adjust sending practicesThe foundation of your sender reputation is the engagement of subscribers with your emails.  If mailbox providers see that your customers are actively opening and clicking, this greatly reduces the chances of your emails landing in spam.Starting with a new email service provider (ESP)New to email marketing:If c

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cassy.lee
3 years ago
K
Contributor I
KassiNimbleContributor I
asked in Analytics and Deliverability
Email Revenue by Day

Is there a way to pull a report to show email revenue by day derived from Klaviyo within Klaviyo? Vs by campaign?

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Julie Hayes
3 years ago
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Contributor I
legendsanalyticsContributor I
asked in Analytics and Deliverability
How are Open Rates and Click Through Rates Measured?

Hello,I’m wondering how exactly the “open rate” and “click through rate” are calculated. Is it based on number of emails sent, received, or something else?Thank you!

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cassy.lee
3 years ago
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Anonymous
asked in Analytics and Deliverability
Exported report is not downloading? What happened?

I just tried to export a report, but it doesn't seem to be downloading. What happened to it? 

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cassy.lee
3 years ago

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