Optimize your messaging by learning about campaigns and flows.
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When I try to send a test email. The page keeps showing this error message:“Something went wrong displaying the template”“Please try reloading the page. If the issue persists, contact support”I have tried reloading the page but it doesn’t work. Anyone had the same issue and know how to fix it? Thank you,Tanya
Setting up the UTM parameters would only show future customer interaction (open, click, conversion) and not past customer interaction? For example, if I set a UTM parameter to a campaign that that was sent out several months ago, that will not allow me track orders placed from that campaign (orders that occurred before setting up the UTM parameter), is that correct? Setting up UTM parameter would allow me to only track future campaigns that will be sent out?If this is right, is there anyway to acquire this data for campaigns that have already been sent out?
Hello,Is there a way to link "Placed Order" data with specific campaign information? I’m interested in understanding how campaigns are performing and identifying which purchases were driven by a particular campaign.For example, just as the "Placed Order" metric shows detailed order information, I’d like to see what campaign influenced the purchase and which campaign it was.How can I get this data via the API? So far, the best I’ve found is the campaign summary report, but it doesn’t provide the detailed insights I need. (https://developers.klaviyo.com/en/reference/query_campaign_values)Thank you!
I’m sure you guys are using Klaviyo’s “Flows Conversion” (Screen short attached) card in your dashboard.Is there a similar Conversion card for campaigns like the one for Flows Conversion?My main goal is to see how much revenue my campaigns generated in the last 30 days (for example) and then compare it with the previous 30 days. Remember, this is just for campaigns.
Hi everyone,I’m trying to set up First Purchase Anniversary Flow for my brand but I got confused.Months ago, I started collecting First Purchase data with this flow:Now, I want to create the flow. I used the default flow map in Klaviyo: I have 2 questions/concerns.-Since I started obtaining data months ago, is there any way to remove the 365-day time delay and start sending it right away? E.g., I have some customers who purchased in February 2024 already and we have this profile property in Klaviyo. If I set the flow live, they will need to wait 365 days, right? But I want to send it in February 2025. I don’t think removing the time delay entirely would work for the new recipients. But is there any way to manage it?-My other concern is about the conditional split here. It does not seem right to me because we have some customers place orders more than once in a year. E.g., If someone places an order in March 2024 and July 2024, when the time comes, the conditional split will send it to
Does anyone know what might be causing this in outlook - In preview and gmail it looks like this
Hi, hoping someone can help me troubleshoot here.I created a sign-up form collecting customer birthdays. It’s set up like this; I’ve selected “DD MM YYYY” as the capture format as we’re based in Australia and this is more common, but it is one of the provided drop downs within Klaviyo. And its mapped to a profile property called “Birthday”.The button is set to add the birthday, and source as hidden fields. *It displays the birthday as MM/DD/YYYY in the profile though.I then have a flow set up based on this trigger - date property: Birthday; start time: 3 months before date property; 12:00AM local time; repeats yearly; profile filters: limit the flow to only certain profiles (is in the Birthday Club).I created a test profile with a birthday of 21 March, and with this trigger, it should have entered the work flow yesterday and been sent the first email, but it didn’t, and I can’t work out why.Would the date trigger also be taking the year into account?Initially I was only collecting
Currently, there is not a method to set a price floor for suggested items.This could be a helpful feature within the browse abandonment email flows.Thanks
Hi! I’m building a dynamic product block on my browse abandonment flow with viewed product trigger.On actual flow preview, the product block appears but links do not work.But on test email, the dynamic product block is rendered like this: I’m using the variable {{ event.ImageURL }} for the dynamic product image.Anyone knows what seem to be the problem here?
Trying to create an email campaign with abandoned cart content in it, but its not working. Even also don’t have profile slider in the preview window to check the abandoned products etc. Can someone help?
Hey, I want to create a subscription alert that displays the name and surname of the person that signs up to the newsletter. This doesn’t seem to work. What am I doing wrong?
