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10747 Topics
M
Contributor I
MeduardamayContributor I
asked in Campaigns and Flows
Can you pull product variants to browse abandonment emails? 

I’m trying to create a Browse Abandonment flow and I’m wondering if it’s possible to pull product variants (i.e. size, colour, etc.) to the email templates? Thanks! 

7732
Omar
Partner - Platinum
2 years ago
R
Contributor I
ragch577Contributor I
asked in Lists, Segments, and Profiles
Unable to add members to LIST through API using Go

I am unable to add members to List using the following code,  https://developers.klaviyo.com/en/reference/add-members I used payload as, -d '{"profiles": [{"email": "george.washington@klaviyo.com"}]}'I am using right right LIST_ID and API key, but still it is complaining like this, <h2>Sorry, that page isn't actually here.</h2>   <p>The address you asked for didn't work for some reason. Here are some possible reasons why:</p>  <ol>    <li>We have a bad link and you were unlucky enough to click it.</li>    <li>You may have typed the page address incorrectly.</li>    <li>This web server is bonkers right now.</li>  </ol>

2051
Dov
2 years ago
Jessie Sigler
Klaviyo Employee
Jessie SiglerKlaviyo Employee
posted in Integrations and Reviews
Why is my Facebook integration disabled?

If your Facebook integration is disabled, two possible reasons are that:There was an authorization error An action was taken in Facebook that disrupted the integrationRegarding authorization, your integration will disable due to a permissions error if you update settings in your Facebook Ads account that cause our authentication token to get revoked (i.e. if you update account password). This can also happen if different users are manipulating audiences and these users don't have full admin permissions.There are also certain actions you can take in Facebook that will disrupt the integration and cause it to disable. A common example is if you delete an audience in Facebook that we are actively trying to sync with. Our integration will disable if we attempt to sync with a deleted audience because we can’t determine why we can’t sync with the audience; we default to assuming there is a permissions issue and an authentication error is triggered.If you see that your integration is disabled

14603
N
Contributor IV
2 years ago
M
Contributor I
MacelleriapescaiolaContributor I
asked in Campaigns and Flows
How to send an email for Placed Order in specific day of the week

Hi there, I have a question, how to send an email for Placed Order in specific day of the week?I want to send an email to all order placed from Friday till Sunday to notice the customer about the shipping on Monday.I can’t find the right trigger to to that, anyone can help me?bestPaolo

2541
retention
Partner - Platinum
2 years ago
O
Contributor II
onepoundsweetsContributor II
asked in Campaigns and Flows
see who bought from campaigns

in an individual campaign you can see recipients activity with who opened and who clicked and how many orders and what people ordered but you can NOT see WHO placed an order so if campaign goes to 1000 people I can see the 400 who opened it and then 200 who clicked but then I can not see which people converted.why not? or how do I see this info? pretty basic seeing as you gather so much data 

9903
vitbarreto
Problem Solver I
2 years ago
D
Problem Solver I
Daniel F13Problem Solver I
asked in Campaigns and Flows
Can I use a dynamic event name in a subject line?

Hey Klaviyos! New here, and was wondering if anyone knew the answer:I’m building a price drop flow, and wanted to know if it works to insert the dynamic price drop event code in the subject of the email line - like this Price Drop Alert: {{ event.price_drop_percent }}% off!Thanks in advance! Daniel

17645
D
Problem Solver I
2 years ago
P
Contributor I
pbau91Contributor I
asked in SMS
Incorrect email SMS Flow

Hi There,Once a month we do a promotion where we offer free entry into our venues for the first hour of the day. (We are an indoor Playcentre company).We have successfully been able to establish this through Klayvio creating a new a signup form, list and a flow that will send them a “free entry ticket” for the day via email.One of the things we would like to do is when a customer enters the incorrect email address and the email bounces it will SMS the customer to let them know that they entered the wrong email address and to re-start the process. I have attached the flows we have setup. (we collect SMS and Email consent on the signup form) What seems to be happening is that Klayvio flags the email as bounced then suppresses the profile for both SMS and Email, preventing the SMS from being sent. Any suggestions on how to achieve this?  

473
Dov
2 years ago