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10756 Topics
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Contributor I
danaiContributor I
asked in Sign-up Forms
Why isn't My Legacy Embed form Redirecting to URL upon form submission?

I am trying to redirect to a confirmation page when a sign up form is submitted. I found a snippet in other answers that I am trying to use but it is not working--Ithe success modal still appears after submission and the url does not change. This is a shopify site and I made by Sign up form in the wysiwyg form creator. Here is the code at the bottom of my theme.liquid file  

2083
Taylor Tarpley
Community Manager
2 years ago
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Contributor I
KellyContributor I
asked in Accounts and Settings
Hosting Two Brands in One Klaviyo Account?

Hi there,We’re currently beginning to test the waters of splitting out two brand pillars into separate websites which has brought us down the path to questioning if we should keep both brands in one Klaviyo account or create a second account.While creating two accounts seems like the best choice on paper, we’re concerned about potential overlap in abandon cart/browse flows, cross-selling opportunities, and unsubscribe/suppression management. Is there a typical standard Klaviyo advises for customers to maintain if they are working with more than one brand?

11271
stephen.trumble
Community Manager
2 years ago
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Contributor I
j.singlerContributor I
asked in Email Templates and Coupons
Format Rendering From Desktop to Mobile

When creating a template within email templates and we apply dynamic product we are noticing that the title headers are so much smaller on mobile than on desktop. Is there a way to have those match up? Desktop: Mobile:  

4261
stephen.trumble
Community Manager
2 years ago
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Contributor I
lukecoffeyContributor I
asked in Lists, Segments, and Profiles
Suppressed Profile - HELP having massive issues and not sure how to fix

I have suppressed a customers email in Klaviyo, because they complained about getting so many emails from the flows (they are a subscription customer). Now that I have suppressed their email, will that stop them receiving all emails in the future from any flows that they may get added into automatically by the system? If not, how can I go about this? If I delete their profile, when their next subscription order comes through it’ll readd them back in and they will go back into the flow sequence. Thanks so much in advance. Cheers. 

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Contributor I
2 years ago
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Contributor I
ShondaContributor I
asked in Campaigns and Flows
Welcome Email/Emails/Flows

Hello! I am new to Klaviyo, just installed it yesterday! I have created my flows and imported my current customers. My welcome flow sent an email to all subscribers (even though I didn’t want to do that😕) how can I see what emails have been sent and to whom they have been sent to? How can I see what flows have been sent and who they have been sent to as well?Thanks!

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S
Contributor I
2 years ago
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Contributor I
CheefDamienContributor I
asked in Email Templates and Coupons
Text editor not working.

Is there anyone else experiencing a glitch with the drag n drop editor. I can’t edit text at all.This is all I get.

2421
Dov
2 years ago
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Anonymous
asked in Integrations and Reviews
Where do I put the Code Snippet in my store to Embed a Subscriber page in shopify?

I’m trying to create a subscriber page on my shopify store. Where do I put the snippet?

6556
Taylor Tarpley
Community Manager
2 years ago