Integrations and Reviews

Use Klaviyo's full power as a customer data platform by taking advantage of built-in integrations.

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WooCommerce dynamic coupons

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Klaviyo Reviews are here!

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Brian Turcotte
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Brian Turcotte
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Partner Integration

Hi @orlandowatson! If you are asking if it’s possible for your users to have the same experience after you’ve integrated with Klaviyo, then...
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Brian Turcotte
Community Manager
Brian TurcotteCommunity Manager
published in Integrations and Reviews

WooCommerce dynamic couponsNews

Exciting news for Klaviyo <> WooCommerce users! You can now generate dynamic coupons in flows directly within Klaviyo. You can use these single-use coupons to incentivize specific actions (e.g. purchase specific products within a limited time, incentivize third purchases, offer a winback discount, etc) without hurting your margins.  You can set up dynamic coupons for your WooCommerce store in three easy ways:Set up a coupon code in WooCommerce based on discount type, amount, and usage restrictions. This coupon code will then be linked to Klaviyo via the WooCommerce coupon activity. You can now use this coupon code to generate dynamic coupons in your email and SMS flows. 🚀 Get started today with the following resources:How to set up coupons for WooCommerce  Thanks,Your Klaviyo Community team 

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Contributor I
1 month ago
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Contributor I
vanessaxduffyContributor I
asked in Integrations and Reviews

Klaviyo Review CSS bugs

Hey!I recently installed Klaviyo Reviews on my Shopify site and I’ve found the ‘All Reviews’ widget styling so buggy. It’s the modal which pops up when you click on an image. I’m a developer so I can add an overflow hidden on the below so that doesn’t happen, but also if there are more than one image the modal scrolls in a big list. I have had a look at the Klaviyo CSS and nothing from my theme is overriding anything. Does anyone have this widget on their site so I can compare the CSS and try to fix? Thanks  

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Problem Solver II
1 hour ago
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Contributor I
lexfanContributor I
asked in Integrations and Reviews

Back In Stock - Not Working

So a couple a days ago Back In Stock, stopped working for my client. At this point i’m about ready to give up. I debugged the thing quite a lot and now i’m getting some errors from klaviyo utils. Bellow you can see console logs.Unable to process event: init,[object Object],function(i){t&&t(i),n(i)} sharedUtils.aaa4a40f3112b6f3f60b.js:1:2269Unable to process event: enable,backinstock,[object Object],function(i){t&&t(i),n(i)} sharedUtils.aaa4a40f3112b6f3f60b.js:1:2269My configuration is this (yes, i replaced the ACCOUNT_ID accordingly, i only shared it here like this so i don’t leak the account_id, lol):var klaviyo = klaviyo || []; klaviyo.init({ account: "ACCOUNT_ID", platform: "shopify" }); klaviyo.enable("backinstock", { trigger: { product_page_text: "Notify Me When Available", product_page_class: "klaviyo-bis-trigger", product_page_text_align: "center", product_page_margin: "0px", replace_anchor: false }, modal: { headli

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Contributor I
4 hours ago
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Contributor II
PhantasieArtsContributor II
asked in Integrations and Reviews

Deleted review still showing in app

After installing the Klaviyo Reviews app, I tested it by submitting a review from my website. I was then unable to delete the review on the backend and contacted support. They assured me they would remove/delete it. The review is gone from my Klaviyo dashboard but it still shows on my product page. I have no way to remove it and no other way to contact support now that the initial support period is closed. You can see the product and the 3 star test here: https://castledoor.com/products/herbal-remedy. The review comment does not show, but the star rating does. Please help me remove it. 

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Contributor II
14 hours ago
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Lucy123New Member
asked in Integrations and Reviews

Lead Gen/Meta Connection

Hi all,I’m trying to connect leads from Meta through to Klaviyo and feel like I’m going round in circles! I’ve completed the integration and connected up Facebook Advertising, I’ve also added the correct ad account under ‘Custom Audience Settings’ however when I get to ‘Lead Ad Settings’ and connecting the relevant Facebook page I can only see one page (which isn’t the correct one).I have all of the correct lead permissions and I’m admin across all pages in Meta Business Suite/Manager, however can only see the main page within Klaviyo and wondering what I am doing wrong, can anyone help please? 😬Thank you in advance! 

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1 day ago
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Contributor I
RPDContributor I
asked in Integrations and Reviews

Facebook Lead Ad

Since we aren't able to subscribe lead ads to both email and sms via the facebook/meta integration, how can I get the lead ad submissions into both our SMS and Email lists? Is my best option to turn off double opt in for email, and subscribe the lead ad submissions to SMS so they get the opt in text? 

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Contributor I
1 day ago
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Contributor I
jamesderContributor I
asked in Integrations and Reviews

Orginization URL and Shopify URL are different - how to use Flows with Shopify?

We use Klaviyo for both marketing/product info/announcement emails as well as things like Abandoned Cart in Shopify. We would like organization.url to continue to point to our main brand/marketing site, but we also want to use Flows with Shopify. Our Shopify store has a different URL, so the pre-configured Flows, such as abandoned cart, are generating links like coolbrand-marketingsite.com/products/product-name instead of coolbrand-shopify.com/products/product-name. What’s the best way to handle this?

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Contributor I
1 day ago
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SusmitNew Member
asked in Integrations and Reviews

Klaviyo Salesforce CRM integration

Currently, Klaviyo syncs one metric with Salesforce CRM: Became Lead, says the documentation. Does it present a limitation? Does it mean that I can’t view a lead’s subsequent journey (e.g., converted to opportunity, became a customer) in Klaviyo? Please help! 

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Brian Turcotte
Community Manager
1 day ago
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Contributor I
CornyblnContributor I
asked in Integrations and Reviews

Review visible on every product on the page

Hey hi, my name is Cornelis and i am a starting small business owner. received now my first reviews and want to ask if there is a possibility to set it up that the review is visible on any product. I have a lots of items on my website and even if y place my reviews on my landing page nobody will notice.  I already saw this quite often, that people have their review directly over or under their price at their products  Anyone knows a workaround for this?   

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Brian Turcotte
Community Manager
1 day ago
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Contributor I
tknukasContributor I
asked in Integrations and Reviews

Make.com Klaviyo Filter not working [400] Invalid filter provided.

I feel like I've tried everything. I'm now to No Code and I'm struggling to get my filter to work. My scenario is created to pull information from memberstack to Webflow and then Klaviyo whenever their profile is updated. I’m using the search list moduleI have tried ?filter=contains(email,{{dynamic email}}) and have also tried ?filter=equals(email,"dynamic email"). I have also tried without the “” I still get the [400] Invalid filter provided. What am I doing wrong? or is there a better way of doing this?  

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Brian Turcotte
Community Manager
1 day ago
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Contributor I
ifightcodeContributor I
asked in Integrations and Reviews

Shopify Integration API deprication

Hi community,I am currently using a buit-in app that integrates Shopify with Klaviyo. Recently, I have been receiving warnings related to the usage of the V1 API. As the original setup was not developed by our team, I am unsure of how to proceed with migrating to V2.Could anyone kindly provide a guide or any advice on how to make this transition smoothly? Your assistance would be greatly appreciated.Thank you in advance for your time and help.

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Ashley I.
Partner - Gold
2 days ago
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Contributor I
afterSContributor I
asked in Integrations and Reviews

Klaviyo affecting website performance - integrated with Shopify

I tried this.https://help.klaviyo.com/hc/en-us/articles/1260805704029 What else can I do to improve website performance?

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Ashley I.
Partner - Gold
2 days ago
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Contributor I
sylvieContributor I
asked in Integrations and Reviews

Fire custom webhook when user unsubscribes?

How do I add a custom webhook endpoint for Klaviyo to call when a user unsubscribes for a list? Does this exists? It’s a must have feature of an email provider. If this isnt available how else can I keep subscription statuses synced with my application database?

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Contributor I
2 days ago
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Contributor I
nynketomorrowmen11Contributor I
asked in Integrations and Reviews

Placed Order event is time-stamped & recorded with different times and customers get abandoned cart flow even though they have placed order

The metric Placed Order is time stamped the time when a customer is doing a purchase, but it takes longer to record this and send back to Klaviyo. Around 4-12 hours. See screenshots. In the abandoned cart flow, I have set a time delay of 1 hour after starting the checkout. Because the Placed Order has a delay of more then 1 hour to record in Klaviyo, customers get an Abandoned Cart flow. I don’t want this to happen.  How can I fasten the process so that the metric is being recorded immediately in Klaviyo? Backend is Shopware 6. 

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Contributor I
2 days ago
Brian Turcotte
Community Manager
Brian TurcotteCommunity Manager
published in Integrations and Reviews

Klaviyo Reviews are here!News

Hi Klaviyo Community! Have you heard the news?! Klaviyo reviews are here!  That means the Integrations category just became the Integrations and Reviews category! You can now collect, promote, and learn from customer reviews directly in Klaviyo. Then, surface review content across your owned channels, like your website and emails. Since all of your customer data exists in one place, you can get even more targeted and personalized in your messaging.  🚀 Get started today with the following resources:Install the Klaviyo reviews Shopify app to access reviews in your account Read step-by-step instructions for how to get started with reviews  Follow along with key Klaviyo reviews strategies and best practices  Register for our upcoming live product walkthrough  🗣 Let us know: what are you most excited for with reviews? Best,Brian

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Contributor I
2 days ago
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Contributor I
Inspired 4 UContributor I
asked in Integrations and Reviews

Intergration with Shift4

I am trying to switch from using shopify to shift4, however, my sign up forms and emails are not being triggered. What do I need to do to get it to work? I have already integrated Shift4 with klaviyo.  I have also disabled my shopify integration.  

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Contributor I
2 days ago
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Contributor I
emericharneyContributor I
posted in Integrations and Reviews

Feature Request - Browser Push notifications

Hi KL community, Wanted to gauge the interest of other brands for a roll out of a Klaviyo Browser Push notification, separate from the iOS push notifications that are currently featured. A lot of other CRMs that are a bit larger offer as part of their kit this but I like my KL ecosystem. I currently use a 3rd party Shopify App to provide this feature, where I can create similar flows to my KL (Abandon cart, welcome series) as well as notify interested subscribers about blog posts, and lastly to support my one time campaign measures. It’d be great to have this as part of my Klaviyo to prevent customer fatigue by hitting them in more than one medium, as well as provide customers the opportunity to choose how they get notified. 

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Contributor I
4 days ago
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Contributor I
WesContributor I
asked in Integrations and Reviews

Octane AI + Klaviyo: Creating Segments from Quiz Answers

Hi,I have been following numerous how-to’s on both Klaviyo and Octane about how to create a segment based on answers given on an Octane quiz. Klaviyo and Octane are both connected and I have entered the correct properties. For some reason, only a very small portion of emails are being added to the segment but when I download a .CSV file for profiles that fit this property, I can see there are a lot more people who match this property.What might I not be doing correctly to make sure everyone with this property is added to my segment. I have attached screenshots.  

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bluesnapper
Partner
5 days ago
M
Contributor I
MadMonkeyContributor I
posted in Integrations and Reviews

Create WhatsApp messages using Customer Data and Segments from Kaviyo

Hi everyone,We would love to use our Customer Data and the segments we have set up to target our guests mobile numbers on WhatsApp. Does anyone know what the most streamlined solution would be to make this happen? Thank you!

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Problem Solver I
6 days ago
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Problem Solver I
abhijithvsProblem Solver I
asked in Integrations and Reviews

How to change Logo for OAuth 2.0 ?

Hey Klaviyo Community and Team,I have created an OAuth client in www.klaviyo/com/oauth/client and generated a Client ID and Client Secret and used the same to connect to Klaviyo from my app. But whenever I do so, I am getting the default OAuth 2 logo in the Authorization page and I couldn’t find where I can change this logo to my customized logo. Can anyone help ?The Image Logo here​​ 

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Problem Solver I
6 days ago
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Contributor I
sjeuphoriaContributor I
asked in Integrations and Reviews

Reviews aren't showing as Verified

We’ve used the flow to request product reviews from customers after they purchased but they are not showing up as verified purchases when the review is published in Shopify or in the CSV. Does anyone know what I can do to check for user error on my part, and hopefully resolve the issue for future ratings and reviews? Thank you!

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Contributor I
6 days ago
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Contributor I
annabelle_r95Contributor I
asked in Integrations and Reviews

Stripe subscriptions to create dynamic segment

Hi there,We have created a form in Jotform that is integrated with our Stripe. The payments are pulling through to Klaviyo as ‘issued invoice’, ‘successfully paid’ and the customer is a paying subscriber.How do we tag this customer as a subscriber that can move in and out of our active customer segment?We are using Zapier to send events between Jotform/Klaviyo and can also use for Stripe but I can’t seem to find the answer online.Thanks

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Contributor I
7 days ago
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Contributor II
bmorningsContributor II
asked in Integrations and Reviews

Review quote not showing anything

Hi, i have been trying to add a review quote on my email but no reviews show up.I have removed all filters, my reviews are not recent and i have more than 20.. It just shows “no result found” even when selecting the product specifically or all products.  What could this be ?

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Contributor II
7 days ago
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Contributor I
KarlisContributor I
asked in Integrations and Reviews

How to remove write a review button?

Hi, I was wondering how can I remove Write a review and ask a question buttons from my widget? I only want to display verified buyer reviews and want to disable a possibility of random 1 star reviews of people who were just browsing? Thank you! 

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DavidV
Partner - Gold
7 days ago
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Contributor I
wiseortwiceContributor I
asked in Integrations and Reviews

Abandoned Cart Flow - Link leading to wrong language version of the website

Hi,I have a question regarding abandoned cart flow.We have a Shopify e-commerce store and are using the flow in Klaviyo with the {{ event.extra.checkout_url}} function that leads customers to their abandoned carts. Our store default language is Norwegian, but we also have the English version of the website active (but only 1 market active - Norway). When customers click on the abandoned cart button to take them back to the website, they are automatically taken to the English version of checkout and not to the default Norwegian one.Any idea why this might be happening and how we could fix this?Thanks!Milan

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Contributor I
7 days ago

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