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Using this endpoint:https://developers.klaviyo.com/en/reference/subscribe_profiles Is it possible to subscribe a profile to a list and also add custom properties to that profile in one request? This was possible with the previous API version but now I’m not sure. My request works without adding custom properties, but when I tried adding ‘newKey’ => ‘value’ to the Profile’s object and I got this error:newKey' is not a valid field for the resource 'profile'  Thank you

Hi :) I’m trying to integrate Klaviyo and WooCommerce. I have a non-woocomerce.com installation (just a standalone Wordpress with WooCommerce installed as a plugin), I am not sure if having a woocommerce.com is a necessity. I did not create any API keys either, I simply followed the steps in the guide ( https://help.klaviyo.com/hc/en-us/articles/115005255808 ) It fails at the end with the error “Unable to access API with provided credentials”. The troubleshooting guide said I have customizations in place, but this is a clean install of WordPress so I doubt I have any of that. Which API is Klaviyo trying to connect to? An API on the wordpress website? Looking at other similar issues, I see fields with a Key+Secret (here for example:  ) but I guess this is old setup? Thank youSimon

Hello!! Is there a way to create dynamic discount codes, that expire after a specific time after activation with shopware6? Uploading unique codes works, but the expiry is not dynamic in this case.   

Hi,A little confused as to why Wishlist King app in Shopify is not linking to Klaviyo. I have been using Klaviyo for a while and it is working well, however I do not understand how to link this app in klaviyo. Could anyone detail the steps needed to complete this integration please CheersCam

Hey,  With the Captcha Deployment on sign up forms, I am looking to deploy Klaviyo Sign up forms again.  I use serverside tracking for Klaviyo currently, I was wondering if I would need to install the full JS script on the site or just the the form script?I am kind of assuming I will need full KL script (to know who has seen the form/etc etc)

I’ve setup a form on my site for people to sign up to a project, but it’s not adding them to the list I’ve inputted.I created a segment filtered to show those who had submitted that form (Jansz Test) to make sure it was working and there’s 16 people who have submitted it - but they aren’t showing up in the list I created.Note: Double opt it is not switched on, so that’s not the issue. 

I have created a sign-up form and would like the form button to direct the customer to a free ebook PDF download. Is there any guidance on how to do this? It isn’t clear.

Hi!I am trying to fetch all the metrics for my campaign by using the /campaign-values-reports. In the documentation, it seems that the data body needs to contain an attributes list, which represents data about certain events. I also need to provide a conversion_metric_id, which seems to represent a certain event.That doesn’t seem to make sense, because i can choose multiple attributes which seem to represent multiple metrics_id, and i only pass in one metrics_id. I tried to use all the metric events i fetched, and for each of them i got the error: “Passed in conversion metric does not support querying for values data”. Even the one used in the documentation returns the same response. What conversion_metric_id should i use in order for my api call to work?  

I am prelaunch of my shopify store but I want to collect subscribers to build up the list where do I get a link to the sign-up form I have developed in Klayvio to share on socials? Thanks in advance !

Hello, I’ve created a flow but it doesn't seem to be sending emails.Subscribers sign up via a form and they will then go onto my master list (P&G Master list). They might be on the Master List already, but I want the flow to trigger when anyone (whether they are a previous subscriber or not) signs up to that new form.I've set the flow to trigger when someone enters a segment (the segment is created by anyone signing up to that new form). But it still does not seem to work - the test emails do not get added to the segment, and the flow does not activate either. Can anyone advise? 

Hello, I need help in integrate the klaviyo reviews (whole site) and the (product reviews) into my webflow. does anyone know how to do this?

Hello guys, so i came over a really weird situation. When sending Abandoned Cart emails that goes to checkout the language suddenly changes.Quick Summary about the store:We use Shopify.We use Recharge since we sell subscriptions.We only have 1 language in the store which is Norwegian. So If I were to send the customer to the product site: {{ organization.url }}/products/{{ event.extra.line_items.0.product.handle|default:'' }} That will work completely fine and the language is correctBut when sending the customer to checkout:{{ event.extra.checkout_url }}The language is suddenly in English.The language is not in English normally when the customer goes to checkout by themself.I have tried making the language be Norwegian by using the code:{{ event.extra.checkout_url }}%locale=no-NOBut it still shows in English. So my question is do anyone know what’s happening here?The webiste is: Tannblekingsstrips My guess so far is that Recharge, Shopify and Klaviyo crashes each other somehow.Because

I'm not seeing category dimension in trigger split or conditional split.I further checked and found that category is not being recorded in user profiles when someone ATC, checkout or places an order.What should be the best way to go about it? What instructions should I give the developer?P.S - The website is custom-coded. The flows are metric-triggered.  

So on our page not every new profiles will also accept to be in the newsletter. But I would like to see all newcomers somewhere to give them the right tags and so on. How can I filter them out? Since they are just added to segments and not a list, I’m not sure what my options are.

We have various different lists and segments and would love to find out more about the users in each list and segment. E.g. how have they grown over time? How many in specific lists and segments have placed orders, how frequently and of what value? Thanks!

Hi everyone,I’ve been having an issue with my Klaviyo email flow where the link meant to return customers to their abandoned carts is redirecting them to the homepage instead. I’m using the link code provided in Klaviyo ({{ event.extra.checkout_url }}), but for some reason, it’s not functioning as expected.Has anyone experienced this before or have any insights into why the link might be redirecting incorrectly? Any help or guidance would be greatly appreciated!Thanks in advance!

I just lost an hour’s worth of work on my latest email campaign because the save button is gone from the top of the template editor. I didn’t want to save the email as a template so I clicked the Exit button thinking I might be prompted to save. All I got was the standard browser pop-up asking if I wanted to leave the page without saving my changes. I chose “Stay on page” three times (the pop-up appeared three times in a row) but the page exited and refreshed itself anyway without saving anything I had just done.Klaviyo obviously didn’t save the content in the background so why is the save button gone?? How am I supposed to save my work and prevent this from happening again?

Hi, We are currently sending newsletters to customers and leads who subscribed to marketing messages, but we also want to send "product recommendation mailings" to customers who have NOT opted in for newsletters. We need to send these emails via Klaviyo integrated with shopify.We need to create a segment/list of customers who ordered at least one time from our store but didn’t opt in for Newsletter mails. How can I do it? I am confused what conditions to chose. Can someone please help?Thanks!

I’m having an issue with this platform. You would think it would be straight forward and simple but it’s been very frustrating. Here’s what I’m trying to do:Once someone fills out the pop up form on the site, they get tagged as a ‘New Subscriber’ and enter the Welcome Series flow. If they make a purchase, they will enter into the Post-Purchase Series flow.  This is where I’m having the problems:After a purchase, how do I set it to automatically remove the tag ‘New Subscriber’ and tag them as ‘Subscriber’? Because at this point they are already removed from the Welcome Series but in order to trigger the General Newsletter flow, they need the tag ‘Subscriber’ to do so.  Also, once a ‘New Subscriber’ completes the Welcome Series but didn’t purchase, how do I remove the ‘New Subscriber’ tag and add the tag ‘Subscriber’ that moves them into the General Newsletter flow?I feel like this should be much simpler, I’ve tried to use the Profile Property Update action, but it doesn’t give me an opt

Hi There,Our usecase is to fetch all campaigns using 2023-06-15 https://developers.klaviyo.com/en/v2023-06-15/reference/api_overview and then use the attribute.message to retrieve the message id and then fetch the messages for each campaigns using 2023-07-15 get campaign messages https://developers.klaviyo.com/en/v2023-07-15/reference/get_campaign_message   However, I am noticing a few requests failing with a 405  with following error message and traceid.Endpoint (notice how it does not contain an id, as none was present in one of the campaigns) https://a.klaviyo.com/api/campaign-messages/ {"errors":[{"id":"a8cd8e00-4966-4ea7-be7f-971838b53ad4","status":405,"code":"method_not_allowed","title":"Method \"GET\" not allowed.","detail":"Method \"GET\" not allowed.","source":{"pointer":"/data/"}}]} Any ideas on why that could be the case?

It seems that at some point over the last week, the Placed Order breakdowns you could get when clicking the number of recipients who converted from a campaign or flow email have gone away. It used to be a list of profiles where you could expand each to see information on what they ordered, their cart total, and which coupons they used, now, all it shows is a list of profiles who converted, and if I’d like to get this information, I have to click into every single profile individually and check their activity log. Is this information now displayed in an efficient manner somewhere else? It was quite useful to spot check what customers were ordering as a result of an email, and it’s very frustrating that this info seems to have disappeared into the ether with no warning.

Has anyone experienced not being able to drag and drop blocks while editing templates and flows? It’s supposed to be easy and simple, but I can’t seem to drag and drop. Is it my mouse? But I can drag my files on my computer. Is it my chrome browser? I’m getting frustrated. I did not have any problem with the dragging and dropping when I was playing around with Clickfunnels, so I have no idea why I’m struggling with Klaviyo. :-(

Hello,First, congrats on the new API release, I’m excited to work with it!Since we are now dealing with API scopes attached to API keys, I was wondering if there was an API that would tell me what are the scopes attached to an API key? I can’t seem to find any in the doc/OpenAPI spec.Perhaps something like :curl --request GET \ --url 'https://a.klaviyo.com/api/key-scopes' --header 'Authorization: Klaviyo-API-Key {my-private-api-key}'That would answer with :{  "data": ["Catalogs Read", "Catalogs Write"]}Thanks!

Is there any way to segment a list/audience by activity on site, like commenting on a blog post or viewed page X then Y?

Hello,I am trying to create a campaign via the API but I don’t see how to update the template after it’s being assigned to the campaign.This is what I am doing:Create a campaign using https://developers.klaviyo.com/en/reference/create_campaign Assign a message template to the campaign using https://developers.klaviyo.com/en/reference/create_campaign_message_assign_template Here I get a new template ID and a campaign ID Now how can I modify the template assigned to this campaign without modifying the original template?