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WalContributor I
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Anonymous
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rufaidh_risminContributor I
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SK101Contributor I
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KiwiVeganContributor I
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Automatically deleting profile from a list after flow is completed

Hi guys,I have a flow problem.  We run a 21 Day Plant Based challenge and the Welcome + 21 daily emails are triggered when someone signs up via FB or IG.  All good, they get added to the LIST, then they’re off and away.BUT, many people want to do the challenge again down the track.  I see that those sign ups don’t get added to the list, as they are already on there, so am having to manually remove and then add them again, to trigger the flow.I thought maybe I could delete them automatically from the 21 Day list - either by some kind of auto trigger once they complete the flow.Or, can I somehow produce a list (report) of all subscribers over a month old, and collectively move them to a different, archive list??  I could just do this manually every month or something.Or is there a way I can ask Klaviyo to ignore if they’ve joined a list before, and join it again??Or any other creative fixes?Thanks!Meg

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trajanoallenContributor I
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rollout
Contributor II
rolloutContributor II
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GET /lists - invalid id inconsistent status and content type

Hi there,I was just wondering if the following is expected behaviour or a potential bug in the /lists endpoint.Scenario 1. Using asdasd123123POST https://a.klaviyo.com/api/lists/asdasd123123Response: 404 application/vnd.api+json{ "errors": [ { "id": "6b07a851-1343-4850-b8ad-73ac6d8ac87f", "status": 404, "code": "not_found", "title": "Not found.", "detail": "A group with id `asdasd123123` does not exist.", "source": { "pointer": "/data/" } } ]}Scenario 2. Using asdasd123123%40. POST https://a.klaviyo.com/api/lists/asdasd123123@.Response: 404 text/html<!DOCTYPE html><html> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <title>Oops Error 404 - Klaviyo</title> <!-- etc ... -->Scenario 3. Using asdasd123123%40.cPOST https://a.klaviyo.com/api/lists/asdasd123123@.cResponse: 500 application/vnd.api+json{ "errors": [ { "id": "9ecf9268-f449-4c0e-838a-b42946

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Brian Turcotte
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Jean at PackersContributor I
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Nick_rackattackContributor IV
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Thomas PContributor I
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HaydenDContributor I
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Replenish Flow with different timings for multiple items

Hello, I am trying to set a replenishment flow where a reminder will trigger after 20 days reminding the users to re-order the product they previously purchased, as the product will need to be replenished after this period of time. I have the trigger set as ‘Placed Order’ with a filter that has the specific item that I want the replenish flow to start. However, I also want the flow to trigger after 40 days if they have had the same 2 items in their order, 60 days for 3 items, etc. I have set the flow up in a way where the Conditional Split with a filter specifies the item name, and the item amount is equal to 1, 2, 3 and so on with the days changing per item number with the condition being for all that they placed the order within the past 1 day. The final condition is if the user has ordered more than 3 products, which will trigger after 80 days. Does this logic make sense for triggering the emails based on the number of the same product when placing an order? Are there any issues wit

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alex.hong
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Alex_KContributor I
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skabrnesContributor II
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dethorpeNew Member
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Klaviyo JavaScript Speed Concerns

Hi,I’m finding the Klaviyo javascript files that are loaded on my woocommerce site are quite large and to slow to load, especially the signup forms code. This is effecting my page speed scores, especially on mobile. Is there any way to  reduce the size or improve speed.e.g: the worst two doing a speed test on 4G with iPhone 8https://static.klaviyo.com/onsite/js/vendors~signupForms.c5281a1cf01a6aa6b778.js is 62Kb and takes 980mSechttps://static.klaviyo.com/onsite/js/signupForms.f623ff6bb42172cd72c3.js is 35Kb and takes 540mS The images are also a big hit and get this warning, is there a way to set them to lazy load or serve webp format (i do that with all other images on the site)Consider lazy-loading offscreen and hidden images after all critical resources have finished loading to lower time to interactive  Resource Savings in bytes https://d3k81ch9hvuctc.cloudfront.net/company/XWgQBz/images/adf82c19-9267-44e8-987c-842a747773a6.jpeg 50,511 bytes https://d3k81ch9hvuctc.cloudfront.

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saksmotoContributor II
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Anonymous
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SorchaContributor I
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Contributor I
ThomasOosContributor I
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Variables not working in notification message

Hello, I’ve set up a notification message when someone enters a list and flow. I want to add variables on the message that the profile provides in the form.However, the variables doesn’t show up in the message. This is what I have: Deze aanmelding is gedaan door {{ first_name|default:"" }} uit {{ person|lookup:"Locatie"|default:"" }}.{{ first_name|default:"" }} werkt voor {{ person.organization|default:"" }} ({{ person|lookup:"Website"|default:"geen website doorgegeven" }}).De zorginstelling betreft: {{ person|lookup:"Zorginstelling"|default:"" }}De functies die zij willen opvullen zijn: {{ person|lookup:"Functie"|default:"" }}Zij willen starten in: {{ person|lookup:"Startperiode"|default:"" }}Voor een periode van: {{ person|lookup:"Periode"|default:"" }}Voor het contract type: {{ person|lookup:"Intensiteit"|default:"" }} Does anyone know why this would not work? Thanks,Thomas

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goGetintoit DanContributor I
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ChrisEnglandContributor II
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Nick_rackattackContributor IV
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Adding more 'Winning Metrics' to A/B test in flows?

I have a flow which is designed to convert people who have received an estimate from us. The main CTA is for them to get in touch to confirm a booking or continue with their purchase, not to finish their purchase online.  I want to A/B test this email to understand which email is causing more people to convert. The only metric available to me are ‘Open Rate’ or ‘Click Through’. Neither of these works for me as my Open Rate is already ~80% and there is no clickable CTA. Is there no way to add the conversion metric instead? Ideally I want to know which email is ultimately driving more sales through an increase in the key conversion metric, in this case; Sales_receipts. I realise that I can track this in in the report for the test overall but I cant seem to use it as a Winning metric. Is there a way to configure the A/B test metrics? Thanks

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stephen.trumble

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