Find answers to your SMS questions here.
Hey Community :)Thinking of switching to Klaviyo for SMS and will be starting the process of porting my short code. My question is, during this 4-week-long process, will I still be able to send SMS campaigns out via Attentive? I realize I should probably ask my CSM over there but wanted to put it to the Klaviyo forum in case someone has gone through this.Ty!
Hi Klaviyo community, I'm handling HelloHazel Klaviyo account now and we want to know if there's any way to verify phone numbers for SMS. Thankyou
When i use "sms:+1234567890 " on button it’s automatic convert "sms://+123456789" this type of link. Then It’s not working. How can i solve this problem? Â
Hi everyone,I just confirmed with Klaviyo Customer Support that it’s not currently possible to export all SMS conversations to csv, but I’m wondering if anyone might have thoughts on a workaround.They did say that “in Q2, our development team is planning on releasing a SMS to Zendesk feature.” Unfortunately we don’t use Zendesk, so that’s not much of a help to us.Any ideas? This would really help us better track and manage our SMS conversations. Thanks,SteveDisaster Recovery Connection
Hi there,We are a winery and need to have an age gate to opt-in to our SMS messages. Does anyone know of an SMS provider who integrates with Klaviyo and can provide an age-gate?Thank you!
Hi There,Once a month we do a promotion where we offer free entry into our venues for the first hour of the day. (We are an indoor Playcentre company).We have successfully been able to establish this through Klayvio creating a new a signup form, list and a flow that will send them a “free entry ticket” for the day via email.One of the things we would like to do is when a customer enters the incorrect email address and the email bounces it will SMS the customer to let them know that they entered the wrong email address and to re-start the process. I have attached the flows we have setup. (we collect SMS and Email consent on the signup form) What seems to be happening is that Klayvio flags the email as bounced then suppresses the profile for both SMS and Email, preventing the SMS from being sent. Any suggestions on how to achieve this? Â
