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WooCommerce dynamic coupons

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10000 Topics
Brian Turcotte
Brian TurcotteKlaviyo Alum
published in Marketing
WooCommerce dynamic couponsNews

Exciting news for Klaviyo <> WooCommerce users! You can now generate dynamic coupons in flows directly within Klaviyo. You can use these single-use coupons to incentivize specific actions (e.g. purchase specific products within a limited time, incentivize third purchases, offer a winback discount, etc) without hurting your margins.  You can set up dynamic coupons for your WooCommerce store in three easy ways:Set up a coupon code in WooCommerce based on discount type, amount, and usage restrictions. This coupon code will then be linked to Klaviyo via the WooCommerce coupon activity. You can now use this coupon code to generate dynamic coupons in your email and SMS flows. 🚀 Get started today with the following resources:How to set up coupons for WooCommerce  Thanks,Your Klaviyo Community team 

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Contributor I
retention
Partner - Platinum
retention2025 Champion
posted in Marketing
Email AI Demo and Example Outputs

When the Email AI feature first launched, I was curious on some of the example outputs that it could generate. The Email AI lets you generate a Section of your Template with a given prompt to get you started. What’s interesting is that the AI seems to try to use your brand contextually wherever it can, which is most obvious when it creates some generative text.  I’ll add a few example here for now, but I’ll continue to update this thread with new additions.  Here’s an example of how it works (highly compressed animated gif!): Prompt: Create a header section with a logo image centered on top with a white background.  Below the logo has four primary navigation links from left to right.   Note: Email AI didn’t add the image logo, but it did center it correctly. Prompt: Create a section with images and text laid out in a zigzag pattern. At the bottom, add a button encouraging readers to take a look.   Prompt:Create a friendly message with links to follow us on social media.  For more infor

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CJamaechi
Problem Solver II
Natalie Gwynn
Klaviyo Employee
Natalie GwynnKlaviyo Employee
published in Marketing
How to A/B test Smart Opt-in versus other SMS opt-in methods

A/B test Smart Opt-inBecause the structure and functionality of the Smart Opt-in form is unique from other forms,  you’ll need to take an additional step to measure the impact of Smart Opt-in on your list growth. You can create an A/B test on a Smart Opt-in form to test it against a traditional SMS opt-in method, then create a segment for each variation and measure the segment growth per opt-in method.  Configure a new A/B testTo do so, you’ll first need to create a new A/B test, and assign each form variation a new hidden profile property: Open the form editor for your Smart Opt-in form. In the top left corner, select Create A/B Test. Name your test something descriptive (e.g., SMS Collection - Smart Opt-in vs. Traditional), then name each variation as the opt-in method that it will use (e.g., SMS Collection - Smart Opt-in and SMS Collection - Traditional opt-in). Select Create test. From here, you’ll be directed back to the form editor where you can customize each variation to use th

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Natalie Gwynn
Klaviyo Employee
Ashley I.
Partner - Platinum
Ashley I.2025 Champion
posted in Marketing
Top email marketing strategies for 2024 - powered by Klaviyo AI!

Klaviyo AI is here! If you are anything like me, you’ve probably already started diving head-first into some of the amazing new AI-powered features available to us in Klaviyo. If you haven’t heard, here’s what you need to know: Klaviyo AI launched last week, and represents a group of several new features in Klaviyo that may very well be this year’s secret weapon for supercharging your email marketing strategies. These include: Segments AI generates complex segments for you in seconds based on simple audience prompts. Email AI creates high-performing email content by inputting your campaign goals and creating an on-brand email in seconds. Forms AI uses AI to optimize web forms for conversion by testing multiple versions of your form to find the highest-converting display time.These new offerings build on AI-powered capabilities we already know and love in Klaviyo, such as: predictive analytics, product recommendations, personalized benchmarks, guided warming, and A/B testing TL;DR: Klav

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Ashley I.
Partner - Platinum
danielle.garland
Klaviyo Employee
danielle.garlandKlaviyo Employee
published in Marketing
Migrating from another SMS provider to KlaviyoTutorial

The thought of migrating SMS data to Klaviyo may seem like a difficult task. However, if you follow these simple steps, you will be on your way to sending SMS messages in no time. Step 1: Update your terms of service and privacy policy to include SMS languageYou may have already updated your terms of service and privacy policy before sending in your previous provider. However, it doesn’t hurt to review and revamp, as needed. View our guidance on how to:Create a mobile terms of service  Best practices on updating your SMS privacy policy Set up your SMS disclosure languageIf you would prefer a video demonstration, please view our quick tutorial on Creating the Mobile Terms of Service. Step 2: Recreate any flows and forms from your previous provider in Klaviyo This is an important step to ensure that you have all relevant information in your Klaviyo account, prior to your current SMS platform account becoming inaccessible.Keep in mind that all flows, with the exception of the welcome flow

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Active Contributor I
stephen.trumble
Community Manager
stephen.trumbleCommunity Manager
published in Marketing
Introducing Klaviyo AI

Hey Klaviyo Community! We are proud to Introduce Klaviyo AI: Your guide to smarter digital relationships. Klaviyo AI does the thinking and heavy lifting for you, so you can:More accurately predict what customers want (and when)  Work faster and smarter, without all the manual work Put optimization on autopilot  …all so you can drive more revenue for your businessNew Product Features:Segments AI: Describe the people you want to reach and Klaviyo will create a segment for you. Email AI: Type your goals and Klaviyo will design an on-brand email section in seconds.Forms display optimization: AI tests multiple versions of your form to find the highest- converting display time.Learn more* Features available globally (in English only), for paid accounts Did you miss the Klaviyo AI webinar?Not to worry, we have a recording of the event for you to watch here!  Ready to get started with Klaviyo AI? Login to your account today to start exploring how Klaviyo AI can help you work smarter on the way

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tonystanhope
Partner
S
Contributor I
scopertaContributor I
asked in Marketing
Does Klaviyo automatically remove duplicate profiles when combining lists?

hi all - quick question for you: When combining a few different lists into one list - whether it's manually uploading them or just adding them to a campaign - does klaviyo automatically remove duplicates?

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Contributor I
Julie Hayes
Julie HayesKlaviyo Alum
published in Marketing
Engaged SegmentsTutorial

Sending to engaged customers is crucial to being a successful email marketer. We recommend breaking up your Klaviyo subscribers into 30-, 60-, and 90-day engagement groups. If you send daily, we recommend using a 30-day engaged criteria (using opened or clicked email). If you plan to send to subscribers weekly or monthly, extend the timeframe for opens and clicks to 60 or 90 days.Monitor your open rates using the engagement report.  

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David To
Klaviyo Employee
J
Contributor I
jelgieContributor I
asked in Marketing
How can you sync lists with Google Ads customer match automatically?

Is there a way to do this? Thank you!

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Contributor IV
Anna McCarthy
Klaviyo Employee
Anna McCarthyKlaviyo Employee
published in Marketing
Email template tutorials by Anna McCarthyTutorial

Hello Community!I hope the posts and the walkthrough tutorial videos I’ve provided were helpful. If you haven’t had a chance or may have missed one of them, don’t worry! I’ve included all of my posts below in the order they were released starting with Klaviyo’s New Template Editor versus the Classic Template Editor post. 

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Anna McCarthy
Klaviyo Employee
E
Contributor I
EllieKContributor I
asked in Marketing
How to change the colour of unsubscribe link?

Hi everyone,I'm trying to change the colour of the unsubscribe link in my emails, but no matter what I do, Klaviyo seems to override the styles. Right now, the default unsubscribe link is a pale blue, which is really hard to see, and I’m concerned this could be increasing our spam complaints because some recipients might not be able to find the link easily.I’ve tried multiple approaches, but nothing is fully working. Here’s what I’ve attempted so far: Inline span styling – I wrapped the unsubscribe tag in a span and applied a colour style with !important, but it didn’t work. Klaviyo still applies its default blue color. Wrapping {% unsubscribe_link %} in an <a> tag – This successfully changes the colour, but then Klaviyo no longer recognises it as an unsubscribe link. As a result, it automatically adds another unsubscribe link to the bottom of the email, which looks messy and unformatted. Applying inline styles directly inside {% unsubscribe %} – This makes the style source c

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Contributor I
M
Contributor I
Mieke S.Contributor I
asked in Marketing
Featured review carousel background will not change

I added a feature review carousel to my homepage but the background is white. When I go to settings and change the background style, the background color is not covering the entire section, but only a small block around the cards. So now theres a white section on my homepage. How can I change this? I use Shopify. Thank you in advance.Mieke

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M
Contributor I
bluesnapper
Partner
bluesnapperChampion & Partner
asked in Marketing
Using AI for forum answers - like or loathe?

Not a rant😀. I'm just wondering what others on the forum think about members posting AI generated responses to questions that other members raise? I've noticed a steady increase in AI responses on the forum over the past few months. Very easy to identify as they're usually not edited so they're very ChatGPTish in structure and style. AI is obviously a powerful tool with the correct prompts and knowledge base. However, the responses provided by these tools can be generic and quite often inaccurate or just plain wrong (hallucinations!). I've lost count of the number of times I've challenged AI on non-existent functionality and questionable approaches to be met with "You're right!..." including a recent session with ChatGTP where it claimed Trump was not currently in office.My concern with the AI forum answers is that they can waste time for the members asking the questions; they may struggle to extract the info they need for their use-case or they send them down the wrong rabbit hole co

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bluesnapper
Partner
J
Contributor I
JorgeSMContributor I
asked in Marketing
Shopify Markets - Any update about integration?

Hi team, we are managing 8 different stores using Shopify and we are going to migrate to Shopify Stores.There is not any updated information about this kind of integration, new functionalities, etc…For example, could we keep our 8 Klaviyo accounts) Will we need to manage just one account using 8 different lists) How about the reporting by market? There is a big lack of information from Klaviyo about this issu which affects critically to many different brands. Thank you very much  

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Contributor II
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Active Contributor IV
cbzhuActive Contributor IV
asked in Marketing
Send Winback Flow to Customers Retroactively

I just set up a winback flow that uses the default trigger of ‘Placed Order’ and then waits 75 days before sending the first email.We have a bunch of customers that haven’t placed an order in more than 75 days that presumably fall outside of ‘add past profiles’ window. How can we send the same flow of emails to past customers who have not purchased in more than 75 days? We want to send them all into the flow immediately to start receiving winback emails. 

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ross_hopkins
Problem Solver I
S
Partner - Silver
sophfrecklePartner - Silver
asked in Marketing
Best Use Of Audit: Conversions

We have a client and the protuct is a perishable good. The owners only care about conversions and overall effectiveness. I’ve completed Klaviyo Academy’s audit training, but my boss isn’t interested in metrics like click rates. What’s the best way to present results in a way that aligns with what they care about? Further this, for perishable goods, what are the most effective flows? Are post-purchase sequences or review requests more impactful, or is there another approach that works best?

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S
Partner - Silver
B
Problem Solver I
bill_wishgardenProblem Solver I
asked in Marketing
SMS + Email Welcome Series Best Practices

Hi community! I looked but couldn’t find a best practice guide showing how to combine SMS & Email for the initial message of a Welcome Series campaign.For example, should there be a flow for SMS and a flow for Email, or should the SMS message be added to the existing Welcome email flow? If they are separate flows, will the customer receive the same unique one-time use coupon code in both delivery methods?Thanks in advance!-Bill 

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Contributor I
Y
Contributor I
YoFresh FoodContributor I
asked in Marketing
Best way to keep clients from exiting a flow (pausing a flow)

Hi!We are working on creating some email subscription lists and flows that will need added to in the future. For example, we are curating a monthly family newsletter that has nutrition tips, a family recipe, and game night. Our interns this year created a year’s worth of content but we want to continue to add to it with future interns creating more content.  What I don’t want is people exiting the flow before I have more content. What’s the BEST way to ‘pause’ a flow at a certain point so that the subscribers don’t exit the flow before I have time to publish additional content (Even if there’s a pause).  A draft email? ,  a ‘manual’ email? I don’t want a time delay , as I have adhd and sometimes I miss deadlines and time delays have caused my clients to exit flows before I had time to circle back and finish something.  Thanks! 

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Contributor I
C
Active Contributor IV
cbzhuActive Contributor IV
asked in Marketing
Win Back Flow Recommendations

We are setting up a winback flow that provides dynamic product recommenations. There are some customers that have purchased most of our products already (i.e. 5 out 6 of our products). We set up a winback flow that recommends two other product customers may like. However, in the preview of one customer, I noticed that one customer only gets only one recommendation since she that’s the only product she has not purchased yet. Is there a way to get it so the second recommendation space will be filled with a product they’ve purchased before in the event there is only one new recommendation available? Said another way, we want there to always be two recommendations even if we have to fill the space with a product they’ve already purchased before. The priority is to recommend products that are new to them though.

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MANSIR2094
Problem Solver IV
A
Contributor I
ahinboxstars14Contributor I
asked in Marketing
Site URL with Sort By filter overwritten by UTM

Hi all,I have a clickthrough link that leads to the Shopify store’s /collections/all?sort_by=date-new-to-old pageThis link works fine. However after receiving a test email, the url parts after ? get overwritten by what I’m assuming is everything for UTM tracking. Turning off UTM tracking for this email doesn’t stop this behavior either.Is there a way I can ensure the link goes to the page with the correct Sort By filter?

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Byrne C
Community Manager
M
Contributor I
mole911Contributor I
asked in Marketing
Review image not shown (shopify)

Hi all,I’m using klavyio reviews with shopify and a flow to ask the customers for a review after their purchase.At one of these products I changed the product image in shopify. at this product the flow sends a mail with a broken image.How could I fix this? thanks, Ellen

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Byrne C
Community Manager
I
Contributor II
ing.ossContributor II
asked in Marketing
Unusually Low Click Rates Despite Strong Engagement – Any Insights?

Hi all,My client has been experiencing low click rates (0.4-0.8%) in campaigns over the past few months, despite high open rates (60% on average) and decent conversion metrics (placed order rate and RPR are good/fair). Bounce, unsubscribe, and spam complaint rates are all within healthy limits.In October 2024, I conducted a full campaign audit, improving segmentation, timing, and messaging. As a result:- Open rates doubled (from 30% to 60%) and have remained consistently high.- Conversion rates improved.- But click rates have not changed.I’ve gone through all of Klaviyo’s troubleshooting recommendations and can’t pinpoint the issue. Here’s what I’ve ruled out:Links are working and optimized. Campaigns are sent only to engaged segments, with relevant, customized content  List cleaning is done regularly. Subject lines are specific, relevant, and not misleading. Emails render correctly across all devices. Dark mode compatibility is optimized. Litmus testing flagged no issues. CTAs are cle

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I
Contributor II
S
Contributor II
starfox221Contributor II
asked in Marketing
Extended ID - Magento

Hoping someone can help answer this. We’re trying to setup Extended ID for Magento within Klaviyo, but so far the only identifier I’ve found is s_viThis article doesn’t really help us: How to set up extended ID cookie tracking | Klaviyo Help CenterI don’t know the custom identifier / key for Magento. Anyone have any ideas?Thanks

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S
Contributor II
S
Contributor I
scottmContributor I
asked in Marketing
Is there a template tag for the campaign subject line or campaign ID?

Hi! I am integrating some (non-Klaviyo) surveys into my email campaigns. For reporting purposes, I would like to be able to pass in some dynamic values to the URLs in my “form” links within the campaign. (For example, if a user clicks a link, I could see in the reporting which campaign they clicked on.) My questions: First: When composing an email campaign, is there a template tag I can use that repeats the subject line used in that campaign email? For example, if the subject is:Bananas are 50% today onlyThen let’s say a template tag like{{ subject }}…would resolve to:Bananas are 50% today only Second: If that doesn’t exist, is there another template tag of a campaign identifier, or some other way to identify the campaign? (I see that I could use {{ date }}.) Third: Does Klaviyo’s template language include a mechanism for URL-encoding strings?  For example, to take the {{ subject }} and convert it to:Bananas%20are%2050%25%20today%20only…so it could be usable within a URL parameter.Than

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Byrne C
Community Manager
D
Contributor I
dannythevanContributor I
asked in Marketing
Did your account get compromised?

Hello everyone,We are avid Klaviyo users however something really strange happened within our account this week and I'd like to understand whether we were alone in this or other people experienced similar.On Monday night one of our admin accounts was used to upload a new list with 10,001 profiles within it, a new domain was added to our account and a campaign was run sending phishing emails out to the uploaded list. The admin account had 2fa in place and no alters were received requesting a login.None of our own profiles were sent to but the phishing campaign was sent using our domain rather than the one that they added. the added domain was removed however we don’t know by who or when.We were told by a support agent that weren't the only client experiencing this issue and that it was widespread. whilst this wasn't good, it at least explained that it wasn't our account but a wider issue.Compliance got involved, responses were slow, they then locked our account and stated that there was

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TranslatorHQ
Contributor III
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