Skip to main content
Solved

Receive email again in Welcome series


Forum|alt.badge.img+3
If someone sign-up to my email newsletter list for a discount code. After a while, if they see the pop-up form and sign-up again, will they receive an email in the welcome flow again? And if not, is there a way to notify them. Thank you so much for all the help in advance! Here is my welcome flow trigger

 

 

Best answer by Bobi N.

@duyen1616

No, they won’t trigger the flow again because people can subscribe to a list only once. So if they are in the list already they won’t be able to trigger the flow. But also if you set up the pop-up properly they won’t be able to see it anyway because in general the home page and exit intent pop ups should be set to not show to existing klaviyo subscribers.

View original
Did this topic or the replies in the thread help you find an answer to your question?

2 replies

Bobi N.
Partner - Platinum
Forum|alt.badge.img+44
  • Champion & Partner
  • 452 replies
  • Answer
  • July 28, 2023

@duyen1616

No, they won’t trigger the flow again because people can subscribe to a list only once. So if they are in the list already they won’t be able to trigger the flow. But also if you set up the pop-up properly they won’t be able to see it anyway because in general the home page and exit intent pop ups should be set to not show to existing klaviyo subscribers.


Forum|alt.badge.img+3
  • Author
  • Problem Solver I
  • 7 replies
  • July 28, 2023

Thank you!


Reply