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Why is Klaviyo so non-intuitive and hard to use?

  • 13 July 2024
  • 1 reply
  • 29 views

I have been using Klaviyo for over 6 months. It is so hard to use. Here are just 2 examples:

  1. If I create a template for content, why can’t I choose that when I am sending an email? why do I have to re-create the whole email and content from scratch?
  2. Managing lists is just horrible! I created a flow and set it to MANUAL, then connected it to a list. Then I added new content to the newsletter but it won’t send this new content to existing subscribers. I tried editing so many of the settings but in the end I tried deleting the subscribers and re-subscribing them. It’s STILL not showing any of the subscribers as “In Review” or anything.

So non-intuitive!

 

1 reply

Userlevel 5
Badge +26

Hello @qmanager 

You can choose the existing template in campaigns and flows. You have to just find the right way to select it.

Here is how to use a saved template:
 

 

 

 

To add the existing profiles to flow You can select this options from here:

 

 

Here is the documentation on how add past profiles wroks:

https://help.klaviyo.com/hc/en-us/articles/115002779231

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