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Image Optimization in Klaviyo - Does it Exist?

  • March 15, 2024
  • 3 replies
  • 139 views

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Hi, folks.

 

I’ve been looking for image optimization options in Klaviyo and really haven’t found what I need.

 

In MailChimp, the size of images is auto-detected and the tool will warn you about blowing up inboxes on mobile clients. From there’s it’s pretty much a one-click option to shrink the image.

 

Does this feature exist in Klaviyo? If not, why?

Best answer by AlexandraPalau

Hello @jamiemm!

Welcome to the Klaviyo Community.

Thank you for your question.

Klaviyo does not offer image optimization within the platform. You can crop images in Klaviyo but no optimization. 

Here’s a help guide for mobile optimization: https://help.klaviyo.com/hc/en-us/articles/115005254428 

Hope this helps!

 

 

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3 replies

AlexandraPalau
Partner - Silver
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  • 2025 Champion
  • 63 replies
  • Answer
  • March 15, 2024

Hello @jamiemm!

Welcome to the Klaviyo Community.

Thank you for your question.

Klaviyo does not offer image optimization within the platform. You can crop images in Klaviyo but no optimization. 

Here’s a help guide for mobile optimization: https://help.klaviyo.com/hc/en-us/articles/115005254428 

Hope this helps!

 

 


Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • March 25, 2024

Hi @jamiemm

 

@AlexandraPalau is spot on here! We don’t offer image mobile optimization in the platform, but do provide documentation to share what dimensions are best and why! 

 

However, I hear you that this would be a helpful feature so I’ve submitted a product feedback request for you on your behalf! 

 

Hope this helps! 

-Taylor 


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  • Contributor I
  • 1 reply
  • January 7, 2025

Please prioritize this, as it is a real problem for customers coming from CampaignMonitor