Hi @stephanieavocado, 

Thanks for sharing your question with us regarding gifs!

For GIF best practices, we recommend keeping the file size of your GIFs under 600 KB for optimal display. If you’re experiencing grainy or blurry images, we suggest the following: 

• Compressing your GIF
• Hosting the image on your site instead of uploading it into the Klaviyo Library.

While Klaviyo cannot ultimately help with resolution of your GIFS, we would encourage you to consider working with an image editor, such as Photoshop, to produce higher-resolution gifs. Additionally, these other help articles might be helpful in your journey to product crisp, engaging images for your customers to enjoy:

• Optimizing Images such as GIFs or PNG
• Creating High Quality GIFS
• GIF Creation Best Practices
• Making Animated GIFs
• Optimizing Images and GIFs - version 2
• How to Create High Quality GIFs

Would love to hear from the Community as well in regard to GIF best practices from other users! Thanks for participating in the Community!

-Taylor 

Thanks Taylor, I’ll take a look at these! 

When I upload a GIF as an image in a Klaviyo email, it uploads as a very small gif tile. How do I get the gif to look a lot larger and expand full width like I can do with images?

Hi @NULASTINRetention, 

Thanks for your question, do you mind sharing a bit more info here? For instance, are you viewing your GIF in your template editor or in an inbox when you realize it’s very small? Was it originally small when you created the gif or are you wanted it to increase beyond it’s original size? 

Animated GIFs will work in emails as long as they are less than 5MB in size. But as mentioned above, we recommend keeping the file size of your GIFs under 600 KB for optimal display.

-Taylor 

Hi @Taylor Tarpley, jumping in here as it sounds like I’m experiencing the same issue. I am viewing the gif in the template editor.

I believe the issue is because when using online gif converters and/or compressors, the file is reduced so the dimensions are therefore reduced. But I am longing for a solution to be able to have the gif showing full width, or larger!

Hi @ellanz13, 

Thanks for jumping in here! Happy to help! 

So you’re saying that the gif is compressed to be under 600 KB, which might be the reason for it being smaller than you want in the template editor? I would utilize  a GIF resize application to try to change the size to something more acceptable! 

Hope this helps!

-Taylor