Should I integrate Square and Shopify with Klaviyo?

Question

My business sells both products and in-person services. To book an appointment with me, I direct people to my Square account that takes care of booking, reminders, cancellation and all that jazz.

At the moment, Klaviyo is integrated with Shopify. I wonder if I can also integrate Square, and if it’s a good idea.

I want to give my in-person clients the option to get marketing emails, and implement flows depending on the service they got.

But, what is the best way to do this without getting my data all mixed up? And, would it affect my Shopify integration (higher priority)?

Omar · Accepted Answer

Adding both actually will give you a much clearer picture as well about the overlap between the 2 so no harm in connecting them, just more information you can use to send better targeted emails.

Omar Lovert // Polaris Growth // Klaviyo Master Platinum Partner

We help with e-commerce growth through CRO, Klaviyo and CVO

Adam Ragsdale · Answer

HiBeautyCopywriter94 - great question!Yes, you should be able to integrate your Square POS with Klaviyo. It should not createissues for your Shopify integration.Below are a few links to Klaviyo docs with more info:Square Integration OverviewGetting started with Square OnlineSquare Online data referenceAn excerpt from the third link:Square POS order events will sync to Klaviyo if there is an email address and/or phone number associated with the order. Square events will have a property calledsource namethat will show whether the event is from a POS or from online/web, so that you cansegment these events in Klaviyo.I hope this is helpful! If I can help further, please let me know.Adam RagsdaleeCommerce + Email Marketing StrategistR Bar Solutions

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