Add Dynamic User In Klavio Specific List From Zendesk

Hello,

I am working on a flow, where i have to create integration in Zendesk, Basically there are some customers which we want to retarget again, they are something like on hold lead which can become our potential customers,

The flow is something like, we are taking follow up from Customers through Zendesk ticket, but after 1 followe if they are not responding, we need to make an automation, where we will target that specific customers, And through that specific automation, i want to fire event so we can move that hold lead customer to Klavio List name  “Future Lead”, 

So we can remarket again with some good offer,

So in this scenarion, i am looking How i can able to move customer details from zendesk to Klavio, to Speific “Future Lead List”, Please Tell me if there is any scenario, 

Currently its only showing the method to upload CSV of specific users, I want to make it automatic


looking for the response.

Thank You