We run events and want to send pre and post event emails to those in our database who are attending.
What is the best way to set up a custom property to show this?
Should we be creating an “Events” List property with each event attended listed? If so, when we add events down the track can we export an attendee list and import this into Klaviyo with the custom property of [“Event”] added and have that list value ADD to existing Events in the property or will it override?
E.g. Customer 1 has been to Event A and Event B. These are listed in their profile already.
They then attend Event C and we import a list of these Event C attendees to Klaviyo with [“Event C”] as the Events property.
Does Customer 1’s profile update the ‘Events’ custom property to list all 3 events, or are Event A and Event B removed in favour of only listing Event C ?
Is there a better way to do this list management?
Thanks in advance!
Edited to add: We’ve run one event since moving to Klaviyo and set up an entirely different list for them but would prefer not to have a separate list for every event we run. Hoping there’s a better solution (and assuming there will be!)
Best answer by David ToView original