How does the list system work?

  • 28 October 2021
  • 1 reply

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Hello. First, thanks in advance for any input that is given - I appreciate it. 


I have created a new list in Klaviyo for people that create an account on my website. When a visitor signs up to an account will their profile automatically enter the list I have created? Or is there something I have to do? I’m asking because I have my flows, sent to the people in the new list I have created. #


I hope to hear from you soon! 


Best answer by alex.hong 28 October 2021, 22:28

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Userlevel 7
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Hi there @The Real Alien,

Welcome to the Community and thanks for posting your question regarding lists!

Profiles can get added to lists through two methods:

  1. Submitting a form or opting into marketing content
  2. Manually by importing a CSV file or copy+pasted into the list

Here are some articles that can help you with this process:

  1. How to Add Subscribers to an Existing List
  2. Create and Add Contacts to a New List


So if you have a signup form on your site that is connected to a list, then your customers will be added to that list once they enter their info.

Additionally, here is a great document regarding how to create a list-triggered flow. Whenever someone is added to the list you select, they will enter the flow. This includes people who join your list through a signup form, or any contacts you manually upload to your list.


Hope this helped!