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I cannot find any documentation or even pages with an example of how to use the create_event API endpoint. While the API lists the format of the attributes, I still cannot figure out how to correctly send the profile information.https://developers.klaviyo.com/en/reference/create_event I’m trying to trigger an event for an existing profile for which I have the ID. When I do this using the create_event endpoint on the API, I see the Metric Activity Feed with data for the new events I create, but they are not really associated to the actual profile I want to. Let’s say I have a profile id “01GFPQR35A6CBGJD1FY4EH43MA”. I can see that ID on the URL for Profiles on Klaviyo, and also returned as the id field by the API on other calls, so that is actually correct.When I do a request like this:curl --request POST \ --url https://a.klaviyo.com/api/events/ \ --header 'Authorization: Klaviyo-API-Key XXXXXXXXXXXXXXXXXXXXX' \ --header 'accept: application/json' \ --header 'content-ty

We haven't started to do anything, but the account is disabled, which makes us very troubled

I am trying to trigger email flows when customers go to a specific landing page (not a product page). Does anyone have any ideas how I can either trigger this flow or segment customers to receive emails if they visited the specific page

Hello, I’ve set up an embedded form on a Clickfunnels page. Added the tracking in the header and the form is working well.However, sometimes the form does not collect data.For example, when I fill in the form and send it I don’t even receive the double opt-in confirmation email.But other times it does work…I tried different emails.Another problem is that sometimes it works, the email gets subscribed to a list and then there is a flow connected. However, sometimes it takes up to 30 minutes before the email gets sent, while I have a time delay of 1 minute. Again, sometimes it works, sometimes it doesn’t.Does anyone know what the problem could be?

Hi, I am a new Klaviyo user. I had to import my email list to Klaviyo but when I sent out a campaign it doesn’t have any recipients. What am I doing wrong? What or how do I fix this? Thank you

Available Fields to filter off ofHi, I am building a contact sync and want to be able to filter for profiles that have been updated since the last time I checked. Unfortunately I can only filter off of created. I would like to request that updated is added as a filed to filter off of. 

Hello!Trying to insert into the template:<a href="{{ organization.url|trim_slash }}/products/{{item.product.handle}}?product={{item.product_id}}&variant_id={{item.variant_id}}"> {{ item.product.title }}</a>after saving we are getting:<a href=""<!--mce:protected" 7b="" 20organization="" url="" 7ctrim_slash="" 20="" 7d="" products="" 20item="" product="" handle="" 3fproduct="" 3d="" product_id="" 26variant_id="" variant_id="" 22="" 3e="" title="" 7d--=""> </a>Any suggestion on this>

I am having trouble with the integration with my Magento 2.4.3. I installed the module without problems. I named the integration klaviyo and when i try to activate the integration, this is the error i get: Klaviyo is unable to connect to Magento Server for OAuth Handshake.Url tried was: https://pro2a-tactical.com/Please ensure that both /oauth/token/request and /oauth/token/accessare accessible

Hi there,I have a website and I want to collect my customer Birthday Date which customer already exists in my Klaviyo Account.Can anyone help me out from this?Thank You.

Can someone provide me the location to download Klaviyo SSL Certificates which has all 3 components in it (Root, Intermediate and Server) to connect with Klaviyo through API Integration. FYI - I tried downloading from browser but it has only the Root component in it. Thanks,Karthik

I’m trying to set up an email subscription embed. Every time I click “create form” nothing happens. Absolutely zero response. I have exited out of all my tabs, restarted my computer, cleared my cache/data/cookies. Nothing is working. What gives?

I’m new to this but I have a few subscribers, even my personal email is subscribed to my website and I’m still not receiving any of my emails and their set on live.

I am cloning my welcome to use on newer flow.  However, I need to delete the flow filter.  Anyone know how to do this?

In the past couple of months I noticed a hard fall in revenue from Klaviyo flows.After trying dozens of changes in copy, marketing strategy, timing, etc, I just noticed that every time I started a flow from scratch, instead of turning the statuses of the older ones to “draft”, I was turning it to “manual’. Right now this is an example of how it looks like, and only because I turned a lot already to draft since I read this article. ​​​​​​When I opened those older flows set to manual, I found that there were thousands of emails queued as “Needs Review”, and a. bunch of new emails still being queued as “waiting” as of today. I have flows that the last email (hence the date the status was changed to “manual”) were delivered for the last time in September, however people were still being scheduled to receive an email for future dates, like tomorrow.My question is: would this prevent all these people stuck in “Needs Review” from entering the actual live flows? I am wondering if after all tha

Hey everyone,I am about to onboard a new client who just invited me to his account but I can’t load the Klaviyo Dashboard and I am worried. Here is a screenshotA - they sent me a new link I am scared to open because picture B isn’t pretty too. B - how can I fix that? Or the platform is down  Is this something I can fix myself or it is on @klaviyo’s end? ​​​​​​​ Thank you!Yours,​​​​​​​Alex ​​​​​​​

Currently sending this type of email manually via Gmail.

HI,during the last email campaigns the number of bounced email addresses keeps increasing to a level of around 6% as opposed to earlier days(close to 0).What’s the best way to mitigate this problem respectively how to resend successfully to the addresses?Thanks Hanspeter

I have create flow for customer for notice order flowBut it still send a little delivery and always skip for customer.I want the email to be sent to the customers who orderd at least once!How can I change the settings? And this is the segment i set for customer 

Why someone the email not sending in automatico flow but if you find in recipiente those are in Needs Review? 

Hi,I have a problem with the Dynamic Table, I want the product title and product picture to show and I’m following the tutorial but some information the variable seems missing.The trigger is “When someone Added to Cart” and the Event Variable for the product title is {{ event.Name }}Im not sure what to put on the Data SourceThank you,Pablo

Hi, I make my own products and takes up to 10 working days to produce. And when I finished working on an order, I will tag its Shopify order page as “production done”. When this happened, I like to communicate to my customers that their order is done and just waiting shipment. And on my end, Is it possible for Klaviyo to send an email to the customer when their order is tagged “production done”?  Thank you

Hello everyone, I have a problem. How do I set up the product that the customer bought, so that it is personalized and does not have any buttons, calls to action, etc? I try like this, but nothing.Can someone help me? Thanks in advance. :) 

When I preview my template, it looks perfect but when I email, it changes. I have interactive buttons below an uploaded image like below, but the “about us” etc. are listed on the left of the logo when emailed. Any input appreciated! 

We currently have so many variations of the same labeled tag, which is causing our Flow automation to fail to grab everyone we wish to receive those emails. Is there a way to manage your Shopify tags from Klaviyo? We want to consolidate and clean up these values, but I cannot find a place to do so in Klaviyo or Shopify.

I would like to add locations to a dropdown in a sign-up form, and depending on what location the user picks, they will go to a specific URL. Is this possible?  It seems like it should be fairly simple to do, but I can’t seem to work out how.