More than Skin-Deep Connections: Strengthening customer relationships and brand loyalty with Skin Ro...
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Will the option to send MMS in Australia be available soon?
Hey everyone, First post here. I have a list of phone numbers collected from our retail locations. They haven’t explicitly consented to receiving marketing texts and I’m wondering the best way to obtain consent. I know there’s an auto message that can go out through the Compliance Keywords but not sure how to trigger this text to go out. Also don’t love that this would be the first message they’d receive. Ideally would send them a quick text saying something about their retail loyalty points (which they have consented to receive information about) and then saying something that prompts marketing optin. Any help would be appreciated. Â
When i use "sms:+1234567890 " on button it’s automatic convert "sms://+123456789" this type of link. Then It’s not working. How can i solve this problem? Â
Hi. Is it possible to remove the short weblink from the beginning of SMS messages that we send? Because I’ll be needing to include a link later on in the message and it looks clumsy otherwise
Hello! I’ve been following this help article: https://help.klaviyo.com/hc/en-us/articles/360049930372#signupdownvote as I want to be able to send personalized SMS’s based off of what our customers reply back to our SMS’s with.  Aka, when we send an SMS asking our customers: “Do you want baking or cooking recipes?”We want to reply back with a cookie recipe if they say baking and a chicken recipe if they say cooking. However, when I use the “SMS sent” metric trigger or conditional action I am unable to find the “Message Body” field that the instructions say to pull in order to respond to the keyword and track what our customers are saying. Any way to resolve this?Â
your sms resubscribe message which cannot be changed is asking people to reply with “unstop” with the double quotes around the unstop. Users are replying with exactly “unstop” with the double quotes and they are not able to resubscribe because that is obviously the wrong trigger word. Can you add “unstop” with the double quotes as a trigger or remove the double quotes from the wording so it doesn’t confuse people?
