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I run a marketing agency and would like to run a simple SMS resurgence campaign where we contact old leads for a client. I would like the client to have a login/access to respond to those leads as well. Is that possible with Klaviyo?
Hello, anyone else have the issue of their SMS VCC card producing a different message thread than the one sent by your toll free number? My SMS welcome flow has two SMS messages in it. One SMS message contains a VCC card and one message contains some copy. They produce different message threads in my phone. I can consistently reproduce this behavior by deleting my profile and triggering the flow again. I also have had colleagues reproduce the behavior The list that triggers the flow is double-opt in.
I am trying to create a sms & email multi step sign up form and cannot publish the form as I am receiving the following form alert: “Configure or remove tap-to-text - Make sure you have compatible SMS numbers for your account to use tap-to-text.”We have just set up SMS on the account and the SMS settings are all active and correct. Would just like som guidance on how to proceed with fixing this error so that we can start collecting numbers via the sign up form.Thanks!
I’m trying to build a client side subscription using the new Client API and wondering if its possible to collect SMS consent.The documentation here doesn’t include any reference to SMS consent:https://developers.klaviyo.com/en/reference/create_client_subscriptionHowever the API documentation here says it should be included in the attributes object when posting to ‘a.klaviyo.com/api/profile-subscription-bulk-create-jobs’:https://developers.klaviyo.com/en/docs/collect_email_and_sms_consent_via_api#subscribe-a-profile-via-api"subscriptions":{ "email":[ "MARKETING" ], "sms":[ "MARKETING" ]}But the Create Client Subscription documentation (first link) specifically doesn’t include ‘subscriptions’ as an option in the documentation, so I’m working if this has simply been overlooked or is it not possible?
Hi, I have a Klaviyo Desktop pop-up form that I thought I integrated with Post script following these guides: 1. https://help.postscript.io/hc/en-us/articles/1260804685189-Link-a-Klaviyo-Form-or-Popup#Set-Up-Your-Klaviyo-Desktop-Form-or-Popup 2. https://help.postscript.io/hc/en-us/articles/1260804630390-Grow-Your-List-with-Klaviyo-Forms-and-Popups#Link-Your-Klaviyo-Form-Popup-or-Banner It wasn't clear what I will put in my Call to Action Button but I'm directing it to my SMS Klaviyo List (Although after testing this List does not populate with the new mobile signup). I didn't check the SMS Consent as this will not allow me to publish the form since I'm not using Klaviyo SMS feature. I tested this pop-up and my mobile number was subscribed to Postscript (after I replied Y). Here are my questions: 1. How do I track the signup rate for Email and SMS?- I see in Klaviyo that my form did not reflect the email and mobile number signup rate. So I'm not sure how I will track it??- Here's a sni
We have a newsletter sign-up form with an option to sign up to receive SMS messages as well. We provide a dynamic discount code in the newsletter welcome email series flow. Is there a way I can send that same discount code via SMS to any users who also sign up for SMS?Thank you!
Hi, I just wanted to get clarity on the above. I have a new SMS sign up form that I want to only show to my current email subscribers and exclude SMS subscribers. I’m asking because there’s an option in Sign up form Targeting that says: Show to any existing profile And I’m not sure if that includes the suppressed profile? Here’s my current set up: This is the targeting I thought of for my new SMS sign up This is the definition of my “Email Subscribers” segment which are all not suppresed Thank you for any clarification!
How to know, confirm & check if the SMS number specifically AU branded sender ID in Klaviyo successfully sends SMS to its subscribers and working properly?
I have a coupon for free shipping I want to send via SMS when someone signs up for the SMS list (it is set to double opt in).I made a sign up form for the website and a flow series. The trigger is “when someone signs up for SMS Subscribers” and there is one SMS message containing a short message and coupon code. When I publish the form and flow series the form works and the user receives the double opt in texts, however, they are not receiving the flow coupon text.How can I fix this?
