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Klaviyo not recognizing Placed Order in Woocommerce
Hey there! i have the same exact issue as this post: Basically the last sync was 15 days ago, and its only showing ‘started checkout’ events, which i guess are browser based. In the link above your team helped to fix the issue, can you please help fix the issue as well with my website?
Lead magnet to new and existing contacts
Hi. I’m setting up a lead magnet for a client. This will be an embedded form on a landing page on the website. I think I know how I can deliver the freebie AND add them to the welcome flow, but how can I offer this same freebie to existing contacts via the embedded form.They’ll likely see it and want it too, but they’ll already be signed up.How can I do this?
Flow emails triggered by date for property management
I’m trying to create emails flows for a property management firm. They have customers booking a property, they want a flow that sends an email to a user 2 weeks before their arrival date and 1 day prior to their departure date.I have created a new list that includes custom properties - Arrival Date (format 23/04/2023) and Departure Date (format 30/04/2023).I also want to include the two properties in the email content.I’ve created simple flows for other clients, but I’m a bit lost knowing where to start with this.Please help
How do I correctly set up my product review flow
I have set up a product review flow & made it active but I don’t think it’s set up correctly. I would like customers that have purchased only once to get one email & then customers that have purchased multiple times to get a different email. Can you help me correct this?
Birthday flow setup
Total newbie here so bear with me …I set up a signup form for my website to collect email addresses and birthdays. I am now trying to create a flow to send an email (with discount) on the customer’s birthday. In “Flows” I chose the standard Happy Birthday Email and it shows the flow on the right with “Start on person’s Birthday at 8am”. There is a Trigger dropdown menu on the left but there’s no option to select “date” just “Created”, “First Active” or “Last Active”. What am I doing wrong?Also, my Klaviyo account is integrated with Shopify -- can I only use the Flows with the Shopify icon?
How long does it take to warm up a dedicated sending domain?F.A.Q.
The time it takes to warm up a dedicated sending domain varies for each sender. Depending your list size, it can take up to 30 days to fully warm your dedicated sending domain. When you first set up a dedicated sending domain, it is recommended that you just have the high engagement flows (welcome series, abandoned cart, and browse abandonment) running for a few days. Once you are ready to send your first campaign, make sure you send to a highly engaged segment and aim for 30% in open rates. Afterwards, the subsequent sends should strive for 20%+ open rates. For additional resources on how to warm up your sending domain, you can check out the Guide to Warming Your Sending Infrastructure article.
Any way to "click and copy" discount code from an email?
Hi all,A client wants to allow customers to “click and copy” the Klaviyo discount code to their clipboard and be taken to the cart to “paste” that code into the coupon field. I guess they’re trying to make it easier for a customer to use the coupon code, but I’m not sure how this can be done in Klaviyo email.
Why are my double opt-in confirmation emails going to spam?
Double opt-in confirmation emails may go to spam if your account's default From Address is a free mailbox provider, like @gmail.com, @yahoo.com, @aol.com, etc. To update your account's default from address, navigate to Account > Contact Information > Organization and update your Default From / Reply-To address. You can set up a forwarding address if you don't already have a business email associated with your domain. For example, if your default From Address is a Gmail address, you can set up an alias to have emails forwarded from your public From Address to your personal inbox.
Back In Stock Button & Popup on Shopify Collection Pages
Hello! Is it possible to get the Back in Stock button to trigger on a Shopify collection page in addition to the product page? I’ve played around with it a little bit with no luck – I’m guessing a function within onsite.js would need to be modified, but wondering if anyone has experience with doing this before attempting anything. Thanks,Chris
Shopify Footer Newsletter Sign up - not in Klaviyo
I have looked for this topic in the community and seen the replies about turning OFF the Shopify Double Opt in. Mine is OFF but still my tests are not ending up in my Klaviyo newsletter list. (I also have the Klaviyo Double opt in OFF) How do I fix this please?
Bulk Upload Property Filters for a Segment
I have a list of around 300 custom properties we are using and I’d like to find a way to bulk upload them to a segment definition filter. Right now it seems like my only option is manually enter them as “OR” filters but this is very time consuming for so many properties. Surely there has to be an easier way to do this?
Back In Stock with woocommerce
Hi,Do somebody find a solution to implement back in stock flow with Klaivyo and Woocommerce ?natively, it is possible only with shopify. I did it with a List, form and woocommerce hooks but with this method, I have to send email and create new list manualy each time… Regards
How can I set up a flow so that I get notified when a customer joins my list?
Hello, I am trying to set up a flow where I get notified when a customer joins my list.I saw “You can also customize the triggered notification to include all key details about the new subscriber as well as any form data that got populated to their profile after filling out your form.” - how do I get this information included on the notification email?
Survey for Unsubscribers?
Hi! We’d love to have a quick question or two for those who unsubscribe from our email list(s). Just something to help us learn about why they unsubscribed. I’ve searched all over and I can’t figure out how to do this.Does anyone know if it’s possible to have an automated survey appear after someone unsubscribes?
Why is my Account Under Review by the Compliance Team?
Hello, 3 days ago my account was disabled i dont know why ? Message is ““Your account is under review by our Compliance Team. We’re sorry for the delay - to make sure all senders have a great experience, we perdiodically review active accounts. You should hear from us within one business day” So im waiting i need to understand why, i paid for this app and its not working..
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