Optimize your messaging by learning about campaigns and flows.
We have a growing customer base but have limited knowledge on why they are rating us so highly. We would like to send an email with a simple 7 questions survey that we can then use to match with their customer records.We use to use forms in Privy but not sure whether that can be done natively in Klaviyo or we need an integration. Any help would be appreciated.
Hello,Is there a way to add personalization to the From Name of an email. If so, how do I test it to make sure it works? Thanks,John
Hello,I’m creating a new flow that is testing out a variety of different emails. Is it possible to hold out a control groups, so a few people who qualify for the flow won’t receive anything? Thanks,John
HelloI’m using this link to rebuild the cart from my woocommerce store.{{ organization.url|trim_slash }}/cart?wck_rebuild_cart={{ event.extra.CartRebuildKey }}However, it doesn’t matter what product i add to cart, the link that i receive in abandoned cart email, is always redirecting me to the exactly the same product which is not the one that been added to cart.I tried:Deleting profiles from klaviyo so it not keeps any dataDeleting the orders in woocommerceClearing browsing history including cache and cookies.Nothihg work…Also it the email itself inside the dynamic table it always shows the exact same product.I lost any hope finding the solution.In klaviyo chat support they were unable to resolve it claiming it’s something with my woocommerce store.
I am working on creating a flow for people who have purchased a specific product. There are over 200 products, is there a way for me to import a list of products to set that up as a trigger? Or do I have to set them all up manually?
Hello,Out team recently migrated over from HubSpot. We used to be able to share a link that directed reviewers to an “Online Preview” of the email. Is this feature available in Klaviyo? All I can find is the ability to send test emails to people’s personal inbox. Best,John Parker
Hi, The bounce rate of my welcome flow is quite high in comparison to peers (bounce rate around 2 - 3%). We're not using a double opt-in and want to avoid using this. Do you have any tips on how to check what is causing this high rate?And how to bring it down? For campaigns my bounce rate is on par with peer companies though. thanks!
Hi there!We set up a flow to email customers who have added products to their cart but have not started the checkout process on Shopify using your premade Added to Cart template (see attached screenshots) that’s triggered on the Added to Cart event (we also integrated the necessary code to trigger the add to cart event on our shopify store and it works fine). I know on the abandoned cart flows that are triggered on the Checkout Started event, Klaivyo includes a link to the shopify checkout screen where the cart items are saved, but for the abandoned cart flow where it’s triggered on the Added to Cart event, it doesn’t have that link to recover their cart. Instead, the ‘Make Your Purchase’ CTA you include in the Added to Cart flow email is wired to event.URL which in turn just returns a link to the product. In summary, in the flow where the abandoned cart email is triggered on the Added to Cart event, the cart is not saved like it is when it is triggered from the Checkout Started even
Hi there, we’re wanting to replace an existing email within a live flow. The existing email has a number of people queued (waiting). We’d like to transfer this queued list to a new email we’re adding to the flow, replacing the original one. Is this possible?
