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J
Contributor I
Jcardinal44Contributor I
asked in Integrations and Reviews

How to add Klaviyo on elementor

When I go to the form in ElementorPro, I click on "Actions After Submit", and I'm supposed to be able to add klaviyo there but it won't allow me to.  Does anyone know why this happening?  I've been failing at adding klaviyo for weeks now.  Thanks for any help. 

3
T
Contributor I
11 days ago
C
Contributor I
ChrystalContributor I
asked in Campaigns and Flows

Streaming contacts into another flow from an existing flow

HelloApologies if this has been posted before but I am new to Klaviyo and still finding my way around.This community has been really helpful and has tremendous amount of resources to refer to! :)I was wondering if there is a way in Klaviyo where there is an option to bring contacts already in one flow into another new flow. For example:Flow 1: Failed order (failed payment trigger > send email)Flow 2: Customer winback (placed order trigger > send email) I would like to make it such that:Failed payment trigger > send email > (goes into Flow 2) My questions are:Is there a way to continue on into another flow from the current flow the contact is in? Is there a way to continue into a certain stage of the other flow from the current flow?I heard that this may be achieved through trigger flows but I am unsure as to how this works. Some help notes or explanation on this would be helpful. Thank you very much!

17
A
Contributor I
1 month ago
M
Contributor I
MasonKContributor I
asked in Lists, Segments, and Profiles

Automatically Suppress Profile

Hi all, We have an issue where we have a very large contact list, however, are only actively emailing a small portion of them. Is there a way, within the Klaviyo UI and not through API, to automatically suppress profiles that have been inactive for 30+ days, so we don’t get billed for them? Thanks 

10
T
Contributor I
2 days ago
K
Problem Solver I
KhardProblem Solver I
asked in Lists, Segments, and Profiles

Setup a 2-way sync between Shopify metafields or tags

Hello, Looking to keep all customer data in one place. Since there are so many apps that sync with Shopify, it makes sense to keep the customer data in Shopify. The idea is to use Tags or use Shopify Customer Metafields to house First-party and Zero-party data, etc… Here is where I am at in my understanding of these 2 options to keep everything synced.TAGS: Klaviyo pulls in Shopify tags, but if you are using Klaviyo forms to capture customer data, the data becomes silo’d in Klaviyo, and does not get passed back into Shopify. METAFIELDS: Do not sync out of the box in either direction.  Has anyone setup something similar and found solutions for this use case?

7
DavidV
Partner - Gold
17 days ago
Vensy
Contributor I
VensyContributor I
posted in Integrations and Reviews

Shopify Discounts - Combinable Discount Codes via Klaviyo

As you may already know, Shopify introduced combinable discount codes in June of last year, which has been a game-changer for many of us.However, I'm writing today to discuss a challenge that I and many others have faced when using Klaviyo for flows and customer rewards. As you may know, dealing with dynamic discount codes in Klaviyo can be a bit cumbersome, especially for those of us who offer automatic codes through Shopify.For example, my shop offers automatic codes for bundling promotions - Buy 2, Save 5%, Buy 4, Save 15%. Unfortunately, this causes issues with our dynamic discount codes through Klaviyo, as we have to manually enable combinations each time Klaviyo generates a new set of discount codes. (This is just not possible to keep up with)That's why I'm here today to request a new feature that would make our lives much easier - the ability to enable combinations en masse per discount through the Klaviyo dashboard. Even just the ability to automatically combine codes would be

19
T
Contributor I
24 days ago
jordank
Contributor III
jordankContributor III
asked in Integrations and Reviews

GoDaddy and Klaviyo Integration

Hi there,I was wondering if you can do email marketing if a website domain is through GoDaddy? Can Klaviyo integrate GoDaddy? Or is there anything special I need to know? Thanks!

2
M
Contributor I
22 days ago
F
Contributor I
federicolugliContributor I
asked in Campaigns and Flows

Create Trigger for Order delivered

Hi guys, I need to contact my customers once the product arrived, is there the possibily to create a custom trigger to contact my customers after the product has been arrived? Thank you for your attention,have a great day,Federico, from Italy

2
K
Contributor I
23 days ago
A
Problem Solver I
ankitdew05Problem Solver I
asked in Integrations and Reviews

Authentication Problem for new API, i am using correct api

{  errors: [    {      id: 'de016172-6f39-4cf6-b4f7-a0163fbc7301',      status: 401,      code: 'not_authenticated',      title: 'Authentication credentials were not provided.',      detail: 'Missing or invalid authorization scheme. Please use Klaviyo-API-Key.',      source: [Object]    }  ]} i am using correct api to be specific but i do not why i am failing authenticationused this code 

4
A
Contributor I
14 days ago
Brian Turcotte
Community Manager
Brian TurcotteCommunity Manager
published in Integrations and Reviews

Klaviyo Reviews are here!News

Hi Klaviyo Community! Have you heard the news?! Klaviyo reviews are here!  That means the Integrations category just became the Integrations and Reviews category! You can now collect, promote, and learn from customer reviews directly in Klaviyo. Then, surface review content across your owned channels, like your website and emails. Since all of your customer data exists in one place, you can get even more targeted and personalized in your messaging.  🚀 Get started today with the following resources:Install the Klaviyo reviews Shopify app to access reviews in your account Read step-by-step instructions for how to get started with reviews  Follow along with key Klaviyo reviews strategies and best practices  Register for our upcoming live product walkthrough  🗣 Let us know: what are you most excited for with reviews? Best,Brian

105330
D
Active Contributor I
7 days ago
S
Contributor I
sylvieContributor I
asked in Integrations and Reviews

Fire custom webhook when user unsubscribes?

How do I add a custom webhook endpoint for Klaviyo to call when a user unsubscribes for a list? Does this exists? It’s a must have feature of an email provider. If this isnt available how else can I keep subscription statuses synced with my application database?

18
F
Contributor I
12 days ago
S
Problem Solver III
SeanMcCProblem Solver III
asked in Campaigns and Flows

Custom Font Not showing correctly in emails sent

Hi I would like to use a handwriting font for my name at bottom of email and have chosen Satisfy Normal 400 however when subscribers receive the email in gmail they get the fallback font.  I would appreciate help on this. Thanks

3
B
Contributor I
17 days ago
A
Anonymous
asked in Email Templates and Coupons

Forcing Campaign background - in Dark Mode

Hi Everyone!I have a question about email deliverability for Dark Mode / Dark Screens…I've searched ALL of Klaviyo online + community help, but couldn't find the answer:Has anyone been able to troubleshoot and overcome the limitation of Klaviyo/email deliverability in dark mode by forcing a campaign to display in a certain background/block colour, regardless of the phone settings?(yes I read Klaviyo’s best practices articles which is a bit shallow, and also threads suggested like this one..  Has anyone cracked the code - is there coding in the backend that can be the key to this? We have a specific brand colour, that is neither white nor black, I’m finding the colour inversions very challenging to overcome as a marketeer! Adding a white outline to the black logo makes it look terrible! Thanks for your insights and intelligence!

8
M
Contributor I
16 days ago
andrew.bialecki
Klaviyo Employee
andrew.bialeckiKlaviyo Employee
posted in News & Announcements

Greetings from Andrew, Klaviyo's CEO

Hi everyone,Welcome to our online community and forum!It’s our mission to empower people to get closer to their customers and grow their businesses. When we started Klaviyo, it was really hard to do this. So we built a product to make it easier for everyone. That’s going really well, we have 100,000s of entrepreneurs and businesses using Klaviyo.As we’ve grown, we’ve heard our customers say they’d love to learn and collaborate more with Klaviyos and other customers. So we’ve been designing a place we could all get together online and share our experiences growing our businesses and delighting our customers. We’ve finally put the finishing touches on it and we’re excited to share it with everyone.I’m looking forward to learning and sharing with you all -- I’m going to be a frequent contributor. Feel free to drop me a note to say hi and see you out there!  

5
S
Partner
14 days ago
R
Problem Solver I
rrenoProblem Solver I
asked in Email Templates and Coupons

Edit {{ event.URL }}

I want to be able to embed a discount in the dynamically generated links.How do I slice the path out of {{ event.URL }}?ex: www.xyzcorp.com/discount/SAVE?redirect={{ event.URL | slice path }}

10
J
Contributor I
26 days ago
M
Contributor I
MankcajContributor I
asked in Email Templates and Coupons

Syncing email subscribers with Shopify

I have a Klaviyo newsletter sign up form in the footer of a Shopify store and customers receive a welcome discount code. This all works relatively well.My question is, is it possible to update the ‘Email Subscription’ status to ‘Subscribed’ in Shopify from Klaviyo?One of the conditions on the discount code in Shopify is ‘for email subscribers’ so unless that status is getting updated the code will not work for them. The help section seems to say this can be updted, but maybe I’m reading it wrong.

12
E
Contributor I
19 days ago
L
Contributor II
lemonandlineContributor II
asked in Sign-up Forms

iPad email list sign up for brick & mortar

I want to build a simple sign up form for an iPad. The concept (nothing new of course) is an iPad station in my store where people can sign up for the email list. Ideally it goes back to square 1 for the next person after completion. Are there any tutorials for this - I’ve searched and can not find a solution. Any help is appreciated!

8
L
Contributor II
15 days ago
N
Contributor I
NewGuy11Contributor I
asked in Developer Group

New API - Bulk creation and updates of profiles?

It seems like the new APIs are a major step backwards in certain regards and I’m hoping that I'm just misunderstanding their usage. For instance, if I have an array containing, say, two hundred profiles that I want to insert into a list, some of which are existing profiles with updated information and some of which are new profiles, previously I could use the https://a.klaviyo.com/api/v2/list/[listid]/members endpoint, which accepts an array of profiles and would update/create the profiles and ensure they were in the referenced list.With the new API it seems like I have cycle through the list one-by-one and use a POST call for new users, and PATCH call for existing users, even though the POST call knows which profile is being referenced as the existing ID is returned in the error message. After doing that I use the Subscribe or Add profiles endpoint to add them to the list via Klaviyo ID (as opposed to a key field like email address that we don’t have to get back from Klaviyo).While I

13
S
Contributor I
4 days ago
D
Contributor I
delonghuangContributor I
asked in Campaigns and Flows

Klaviyo email requires "display image" in inbox

Hi,My automation email when sending to myself, It won’t show the image unless I press the button “display image”. Is there a way to automatically show the image?     the email I got from others seems like is from a image link or something. This below email I don't need to click “display image below” in order to show the image. Does anyone know why? 

7
L
Contributor I
11 days ago
K
Contributor II
Kyle_Contributor II
asked in Lists, Segments, and Profiles

How to remove inactive subscribers

I want to remove inactive subscribers. I am not talking about suppressed or what ever that is. I want to remove all emails that haven’t engaged with us in the last few years. Please tell me this is possible. 

2
M
Contributor I
20 days ago
C
Contributor I
chris1707Contributor I
asked in Developer Group

How to set "Viewed Product" with Google Tag Manager?

Hi, I would like to setup “Viewed Product” tracking with Google Tag Manager. I have already implemented the “global website tag” which I can also see in my activity feed. Now, I just don’t find the code snippet to fire when a user visits a product page. Where can I find that code snippet?I will need the same for “checkout started”, “placed order” and “ordered product”. So if someone could send me the links or the code snippets, I will be very grateful for that.I have to use Google Tag Manager since we are not running on Shopify or any other supported platform.Many thanks in advance!

2
J
Klaviyo Employee
19 days ago
N
Contributor I
notthatcreativeContributor I
asked in Lists, Segments, and Profiles

How can I automatically remove profiles that don't accept Marketing?

All my Shopify clients are added to Klaviyo, even those that don’t accept Marketing e-mails How can I disable this? :)

4
C
Contributor IV
28 days ago
D
Contributor I
De NegoceContributor I
asked in Email Templates and Coupons

Cut and paste issue

Why can I no longer cut and paste into Klaviyo template? I have been using this basic template for years yet suddenly I can no longer cut and paste into it.

7
C
Contributor I
18 days ago
E
Contributor I
eaglepeakoutdoorsContributor I
asked in Lists, Segments, and Profiles

Create segment via API

Does anyone know of a way to create a segment via API? Im trying to automate creating a segment to contain all profiles in the account. There is an endpoint to create a list through the API, but I cant find an endpoint to create a segment.The reason I ask here is because I have noticed that there there are API endpoints that exist but are not included in the documentation. Possibly because they have been deprecated.If anyone has any input here it would be much appreciated! Thanks!

14
jimk
Active Contributor I
20 days ago
W
Contributor I
WriteWithTalkToWalleContributor I
asked in Campaigns and Flows

Woocommerce Coupon Dynamic Integration similar to Shopify

Hello community members,I need your advice. Is there a free method that allows connecting Woocommerce Coupons with Klaviyo?I’d like to create a flow with coupon codes and send an unique coupon (with a deadline) to unique user.I noticed an existing Shopify and Magento integration. When can we have Woo available?

10
W
Contributor I
16 days ago
C
Contributor I
cling@bluebellgroup.comContributor I
asked in Email Templates and Coupons

Adding Tax To Price of Products in Product Block Template

Hi,  we are using dynamic products tag in Email campaign with product price on, but price demonstrated in test mail seemed had not contained 10% tax in, what should we do if we want 10% tax to be calculated in price? I guess it would be related with data feed. Looking forward your contactLing chu  

7
Rober13rr
Contributor I
12 days ago

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